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Reviews of The Pelican Poshtel

74 C. Venus, Carolina, 00979, 00979 San Juan, Puerto Rico

#19 of 24 B&Bs and Inns in San Juan

Guests' Choice

Review score

Based on 307 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.5

  • Staff

    7.0

  • Value for money

    6.8

  • Free WiFi

    5.5

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Showing 1 – 25

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport

    Stayed in August 2025

  • Reviewed: 8 January 2025

    7.0
    They are improving things...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 15 nights
    • Submitted via mobile

    No communal kitchen. No microwave. The wifi was null, so not even the TV worked. When we first got there, dungeon like room and a horrible noise every 10 mins.

    Cleanliness. A/C was excellent. Once we got changed from the dungeon we were first, that other room was excellent, loved the windows.

    Stayed in January 2025

  • Reviewed: 22 December 2024

    6.0
    Ok stay, but definitely have your own WiFi to get access to management and the room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi did not work (really needed it for work). It was therefore difficult to communicate with management and I had to rely on another person to speak with manager. There was construction drilling going in the next room so it was very noisy in the morning.

    Close to the airport and places to eat on main road nearby. The first room was not made up upon arrival and I was allocated another room which was ready. The bed was comfortable, the room large and the shower was decent.

    Stayed in December 2024

  • Reviewed: 15 December 2024

    5.0
    Find somewhere else
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Check-in was confusing because I received a notification saying that it was confirmed. Check in was at 3:00. A cleaning lady said that sometime between 2:00 and 3:00 we would get a message with our code to unlock the door. It never came until I found a page choosing the exact hour of arrival. The whole place is under construction with debris everywhere and no place to park.We were in room number 8. The Wi-Fi signal was so weak and their password ended in @ which is unacceptable on an Android , so there was no Internet. The television had never been installed on the Internet so you couldn't use that either. The mattress was obviously bought second hand and sanitized. I checked it for bed bugs and did not find any but it was stained. The bed has no box springs, it's laying on boards. The bedframe looked new. There's a bare bulb to plug in as a bedside lamp. There's an unmarked step up into the bathroom but that's okay because you land on the bed when you fall. There's some straw fans on the wall as decor that can double as a fan for the bathroom if someone really stinks it up. The towels were fluffy and clean but take your shower before bed because there is no hot water in the morning. Running a hotel by text does not make one feel welcome and cared for.

    It was clean. The cleaning lady was kind to us when she saw that we were standing at the gate for 25 minutes waiting for a code to be let in.

    Stayed in December 2024

  • Reviewed: 21 November 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodation is relatively close to the airport and easy to reach by public transport. However, it is also very close to a main road, and the windows are quite thin and not insulated, so the noise from the road was very noticeable at night.

    We stayed here for just one night before continuing our journey. After a long flight, we arrived very late, but the automated check-in with the PIN worked perfectly, allowing us to access the room without any staff assistance. That said, the room was very clean, and the mattresses were excellent, allowing us to catch up on sleep comfortably.

    Stayed in November 2024

  • Reviewed: 13 November 2024

    7.0
    Good
    • Business trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The facilities are a little old. We had a power outage for about an hour.

    It's a comfortable stay, the location is near the airport and beach.

    Stayed in November 2024

  • Reviewed: 22 October 2024

    5.0
    Great location for travelers, for 1 day.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    They need to improve the cleaning. We had an electric generator on the roof of the room but the staff kindly changed it for us.

    Staff

    Stayed in October 2024

  • Reviewed: 29 September 2024

    7.0
    Rooms need upgrades but I would definitely stay again!
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hotel makes this loud weird bird noise ALL night long making it hard to sleep. the room is kind of like a dungeon with not much ventilation, brick solid walls and barely no windows except for a tiny skyline type one that doesn't provide much lighting. The bathroom looks like the walls were molded and then painted over. the check in process was super frustrating because we did not receive our room code to get in. Had to escalate a call to get it. Also staff mistakenly took our personal towels and bathing suits to ask and then left for the day and we had to escalate a call to get someone to come and bring our personal belongings back! The customer service lady was very sweet and worked really hard on getting our things back and we did get them back. Again, staff and cleaning crew are super nice. I think our things were just a taken by mistake but was returned. Beds were super comfortable!

    The Cleaning staff was super nice and helpful. The location was great and just a few minutes walk to the beach and a super quiet street. The lobby is really nice and clean with clean bathrooms and comfy seating and nice mirrors. The property was cute and unique. Looked like a manor with lots of rooms. Room was a 2 bedroom and very spacious and AC worked good.

    Stayed in August 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is need for shelves and hooks

    Okay

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    I came for my kids competition and we also made it our lil vacation. At first I wasn’t too fond of the place but it was
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    In the beginning it was hard to find. Pretty much nothing really bad to say about the stay itself

    It was close to a lot of things not too far

    Stayed in April 2024

  • Reviewed: 28 March 2024

    7.0
    It was good .
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Electric plugs .

    Ppl coming at night and were loud and don’t respect other tenants, sleep

    Stayed in March 2024

  • Reviewed: 15 February 2024

    5.0
    Close to airport
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very small and cramped for price not able to have 24 hr staff was a issuse the cleaning staff was who answered questions

    I like the kitchen public area it was continental breakfast available I had to check out but they allowed my bags to stay in public area

    Stayed in January 2024

  • Reviewed: 14 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom lighting was dim.

    This property is close to a lot of areas! For the price it was reasonable compared to other locations. The staff was pleasant. I did not spend much time in the room but the bed was very comfortable.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room without Windows, matresses very soft

    Great location. Good wifi and nice fridge

    Stayed in January 2024

  • Reviewed: 16 November 2023

    5.0
    Passable
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Facilities are not well mantained. It needs an upgrade.

    Like the location where it is.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    7.0
    I stay was pretty good but cold for the most
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water when I was trying to take a shower

    I like the area and the cleanliness of the room

    Stayed in November 2023

  • Reviewed: 18 October 2023

    7.0
    Average
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The curtains didn't fit the window, you could see outside all night. No closet?? Ppl on vacation would like to hang there belongings.

    The bed was very comfortable.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    A lot of humidity in the room But for the price was fair

    Good location everything nearby

    Stayed in October 2023

  • Reviewed: 19 August 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cheap walls and rooms it can get noisy. The sauna or pool was false advertising

    The location other then that you hear everything so my sleep was disturb every night the shower takes time to get hot. They never answer the phones

    Stayed in August 2023

  • Reviewed: 14 August 2023

    5.0
    Good for the few hours I needed—take a shower and sleep.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No lighting in bedroom area.

    It was worth the cost. Cleanliness matters to me most and that was as expected.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The smell outside. Should have a light outside.

    Location was great.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom sink was cracked

    Close to the restaurant and bars

    Stayed in July 2023

  • Reviewed: 12 July 2023

    5.0
    Good location, rooms are very clean. The only thing is there’s no front desk person and the guesses are loud at night.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The guesses were loud at night and early morning.

    Location

    Stayed in July 2023

  • Reviewed: 29 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited water supply and the tv kept buffering. The room was smaller than I expected

    It was quiet. The air conditioning was wonderful.. it was hot but the room stayed cool.. it was clean

    Stayed in June 2023

Showing 1 – 25

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