Reviews of Somos Hotel San Juan
1202 Avenue Juan Ponce de León, Santurce, 00907 San Juan, Puerto Rico
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewRooms are so small, you can barely walk inside the room.
The room Space it was so tiny space to walk thru
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNice location, friendly staff
The rooms were a bit small and windowless
Thank you so much for taking the time to share your feedback and for rating us an 7 out of 10! We’re happy to know you enjoyed your stay with us. Your comments are very valuable, and we’ll continue working to make your next visit even better. We look forward to welcoming you back soon!"
Thank you so much for taking the time to share your feedback and for rating us an 7 out of 10! We’re happy to know you enjoyed your stay with us. Your comments are very valuable, and we’ll continue working to make your next visit even bette… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room was too small for the price and no breakfast
Hello Abigail, Thank you for sharing your feedback about your recent stay. We understand that room size and amenities can greatly influence your experience. Your comments will be taken into consideration as we continually evaluate our offerings. We hope to provide a more satisfactory experience during any future visits.
Hello Abigail, Thank you for sharing your feedback about your recent stay. We understand that room size and amenities can greatly influence your experience. Your comments will be taken into consideration as we continually evaluate our of… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was so organized
No breakfast
Hello Krystal, Thank you for sharing your feedback. We appreciate your comments regarding our organization, and while we strive to provide a comprehensive breakfast service, we understand your disappointment. Your insights are valuable for our ongoing efforts to enhance our offerings. We hope to welcome you back in the future for a more satisfying experience.
Hello Krystal, Thank you for sharing your feedback. We appreciate your comments regarding our organization, and while we strive to provide a comprehensive breakfast service, we understand your disappointment. Your insights are valuable for… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNathalie & Yoli were the sweetest. There welcomed me with the biggest smile. The place was extremely clean, it even had robe and makeup towel. Is exactly what it describes and fair price. Close to the city. Really loved my stay
Thank you for sharing such wonderful feedback! We’re so happy to hear Nathalie and Yoli made you feel warmly welcomed from the moment you arrived. We take pride in providing a spotless space with thoughtful touches like the robe and makeup towel, and we’re glad you noticed. It’s great to know the location, description, and value all met your expectations. We truly enjoyed hosting you and hope to welcome you back soon." warm regards, Nathalie Mendez front Desk Receptionist Somo Hotel San Juan Team
Thank you for sharing such wonderful feedback! We’re so happy to hear Nathalie and Yoli made you feel warmly welcomed from the moment you arrived. We take pride in providing a spotless space with thoughtful touches like the robe and makeup … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewLocation, staff and hotel
Can't complain
Thank you so much for the perfect score, Gabriel! 🌟 We’re glad you enjoyed the location, our team, and your stay with us. We’d love to welcome you back anytime you’re in San Juan! Warm Regards, Yonalis Casiano Assistant Manager Somos Hotel San Juan Team
Thank you so much for the perfect score, Gabriel! 🌟 We’re glad you enjoyed the location, our team, and your stay with us. We’d love to welcome you back anytime you’re in San Juan! Warm Regards, Yonalis Casiano Assistant Manager Somos… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI hope they don't jack up the prices because is a nice place to stay and a reasonable price! I'm definitely staying again in the future.I wish they gave me some discounts too jajaja Recommend it!
The bottom bunk bed had a huge gap just need a new mattress.I wish they put small fridge in the future for the rooms.
Thank you so much for your kind words and for recommending us, Kemer! 🌟 We’re thrilled you enjoyed your stay and found us to be a nice, reasonably priced place in San Juan. We appreciate your feedback about the bunk bed and the fridge suggestion—we will share this with our team as we continue improving. We’d love to welcome you back anytime, and we promise to keep providing great value for your next stay! 😄 Warm Regards, Yonalis Casiano Assistant Manager Somos Hotel San Juan Team
Thank you so much for your kind words and for recommending us, Kemer! 🌟 We’re thrilled you enjoyed your stay and found us to be a nice, reasonably priced place in San Juan. We appreciate your feedback about the bunk bed and the fridge sug… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation great, staff super nice and helpful. I couldn't believe what a great deal it was.
Thank you so much, Ian! We're so happy to hear you enjoyed our location and that our team made you feel welcome. It truly means a lot that you felt it was such a great deal. We appreciate your kind words and hope to have the pleasure of hosting you again soon! —Somos Hotel San Juan
Thank you so much, Ian! We're so happy to hear you enjoyed our location and that our team made you feel welcome. It truly means a lot that you felt it was such a great deal. We appreciate your kind words and hope to have the pleasure o… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewEverything we got in late from our flight and it was so nice to come in and relax
The parking was challenging at night after a long day of travel but we found a place. The woman working stayed on the phone with me until I found somewhere to park.
Hi Rebecca, Thank you for sharing your experience with us. We’re so glad to hear that after a long flight, you were able to come in and relax comfortably. We understand how important it is to have a welcoming and restful environment when you arrive late. We also appreciate your patience with the parking situation and are happy to know that our team member was able to assist you over the phone until you found a spot. Our staff always strives to go the extra mile to support our guests, especially after a tiring day of travel. We appreciate you choosing to stay with us and hope to welcome you back in the future for another great experience!
Hi Rebecca, Thank you for sharing your experience with us. We’re so glad to hear that after a long flight, you were able to come in and relax comfortably. We understand how important it is to have a welcoming and restful environment when y… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThis is a very basic but decent hotel. There was no window and I did hear the music from the club (barely) but it was clean and meet my needs fine. I was just overnighting so I just needed a clean place to sleep and this did that. The staff were super super friendly and helpful. In a similar situation I’d not hesitate to stay again.
Hi Adam, Thank you for taking the time to share your experience. We're glad to hear that your stay met your needs and that you found the room clean and comfortable for an overnight visit. It's also wonderful to know that our team made a positive impression — your kind words about their friendliness and helpfulness truly mean a lot to us. We appreciate your understanding regarding the room layout and the slight noise from the nearby club. Your feedback helps us continue improving the guest experience. We’d be happy to welcome you back anytime your travels bring you our way again.
Hi Adam, Thank you for taking the time to share your experience. We're glad to hear that your stay met your needs and that you found the room clean and comfortable for an overnight visit. It's also wonderful to know that our team m… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewStaff, location
Single room is a little bit small
Hi Alex, Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed our staff and convenient location — it's always our goal to make every guest feel welcome and well cared for. We appreciate your note about the size of the single room. While our single rooms are designed to be cozy and efficient, we understand that space is important for overall comfort. If you choose to stay with us again, we’d be happy to recommend a larger room option to better suit your preferences. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Hi Alex, Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed our staff and convenient location — it's always our goal to make every guest feel welcome and well cared for. We appreciate your note… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewI loved this hotel! Very fun, artsy, and colorful! Dani welcomed me to the hotel with a burst of good vibes! The location was super! Near lots of restaurants and the beach! The hotel did a great job communicating recommendations for exploring the area! Loved the windows in my comfortable room! I woke up to rainbows every morning! It was a GREAT Stay!!!
Thank you so much for the amazing review! We're thrilled to hear you had such a fun and colorful stay with us. Dani will be so happy to know her good vibes made an impact right from the start! We’re glad you loved the location, the local recommendations, and especially those rainbow filled mornings, what a beautiful way to wake up! We can’t wait to welcome you back for more good times soon!
Thank you so much for the amazing review! We're thrilled to hear you had such a fun and colorful stay with us. Dani will be so happy to know her good vibes made an impact right from the start! We’re glad you loved the location, the loca… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe location was close to all of the things we wanted to do. Less than 30 minutes from everything.
Street parking was the only thing. But once you get used to the parking it’s not bad.
Hi Jarrell, Thank you so much for your wonderful feedback! We're thrilled to hear that your stay was perfect and that our location made it easy for you to enjoy everything you had planned. Being close to so many local attractions is something we’re proud of, and we’re glad it added to your overall experience. We understand that street parking can take a bit of getting used to, and we appreciate your patience and flexibility with that aspect of your visit. If you choose to stay with us again, we’d be happy to offer you a discount as a thank-you for your kind words and continued support. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Hi Jarrell, Thank you so much for your wonderful feedback! We're thrilled to hear that your stay was perfect and that our location made it easy for you to enjoy everything you had planned. Being close to so many local attractions is so… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewGet those walls thicker, please! The staff were amazing though.
Hello Rodrigo, Thank you for your feedback! We're so glad to hear you had a great experience with our staff — we’ll be sure to pass along your kind words. We also appreciate your note about the walls, and we understand how important a quiet stay can be. We're actively looking into ways to improve sound insulation and truly value your input as we continue to enhance the guest experience. We hope to welcome you back soon! Amy @ Somos Hotel
Hello Rodrigo, Thank you for your feedback! We're so glad to hear you had a great experience with our staff — we’ll be sure to pass along your kind words. We also appreciate your note about the walls, and we understand how important a q… Show more