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Reviews of Villa Herencia Hotel 3 stars

23 Caleta Las Monjas, Old San Juan, PR 00901 San Juan, Puerto Rico

#29 of 94 hotels in San Juan

Guests' Choice

Review score

Based on 207 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 16 August 2025

    10
    Charming, romantic, comfortable and quaint.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It’s so unique- the decor is lovely and eclectic, and the furniture are antiques, to match the setting. You can see whoever designed it put a lot of thought and care into it. The instructions to get there are very clear and no trouble getting in after hours. The staff were so friendly and accommodating the next day when we needed to store our luggage after checkout so we could explore old San Juan before heading onto our next adventure!

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Beautiful historic building in excellent location at Viejo San Juan
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Small toilets, if you have large guests it is likely they’ll clog up the drain

    Beautiful design

    Stayed in August 2025

  • Reviewed: 26 July 2025

    10
    Superb and great hospitality by the hotel staff!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Not necessarily specific to the property but rather to Old San Juan in general, parking is a challenge. The Valet parking ($25/day) adjacent to The Convento is a 2 min walk from Villa Herencia but sometimes a challenge b/c there are limited spaces available.

    Exceptional property!

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Our room didn't have a window, so difficult to wake up in the morning, but knew that going in.

    Great location - on a quiet street, near a good cafe (Cafe Caleta) and both Balleja and La Puntilla parking lots. Also very close to the main gate to walk along the wall. Clean hotel, friendly staff and clear check in/out instructions. Rooftop terrace great for a quiet dinner and jacuzzi.

    Stayed in July 2025

  • Reviewed: 5 May 2025

    10
    Absolutely amazing choice. We will repeat it
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    All perfect

    So beautiful and so different. All compliments for creativity and the unique touch of art. We absolutely loved each detail, comfort, location and all about this place. We will come back!

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Perfect place for my one night stay
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Loved everything! I would just point that there was a leak somewhere close to the fridge. Not sure was coming from it or something else and it did not bother my stay at all.

    I love the colonial style mixed with some modernity. Love the room so much. It felt like traveling back in time. I would definitely come back for more days.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    If you're planning a visit to the Old San Juan area, don't look any further - just book this beautiful, serene and historic property. This is THE best location in town, with the most spectacular street views. You're enjoy quite seclusion, wonderful staff and you're be transported back in time. Thank you so much for this unforgettable experience.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location and wonderful vibe! My husband and I had such a great time at this villa, especially on the beautiful terrace with all the plants around!

    Stayed in April 2025

  • Reviewed: 15 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Incredibly unique and relaxing stay. Balcony with flowers and tucked away hot tub was divine.

    Stayed in April 2025

  • Reviewed: 19 March 2025

    10
    Fantstic.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It was all fine.

    Location was ideal.

    Stayed in February 2025

  • Reviewed: 8 March 2025

    10
    Restful stay at a beautiful hotel centrally located in old San Juan on a quiet street close to the Cathedral
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property, spectacular architectural features with a pretty deck upstairs, I arrived at 10pm after a late flight instructions to pick up the key were easy. Room was gorgeous and very clean, staff were extremely kind and accommodating❤️ Will be back again soon!

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    Lovely for a couple of nights
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit small and not very soundproof. Everything felt a bit damp too..

    Great location and authentic vibes!

    Stayed in March 2025

  • Reviewed: 28 February 2025

    10
    Beautiful historic inn located in Old San Juan.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Only wish they offered a breakfast, but other than that, it was lovely.

    Great location! Beautiful room with excellent A/C. Coffee maker in the room. Gorgeous property with a beautiful rooftop garden. Staff was very accommodating.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    9.0
    Incredible historic building with access to major sites in Viejo San Juan
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was a little small but by myself I was fine.

    Incredible location in the heart of Viejo San Juan. Right next to the cathedral and so many more crucial sites to visit in Viejo San Juan. Close to bars and cafe and restaurants bur tucked back well far enough that you’re away from the commotion. Historic building- ita old, but has incredible charm. Probably several hundred years old. Comfy beds. Great shower. Awesome AC and beautiful rooms. It was so easy to go back and forth between the hotel and site seeing it made my visit to Viejo San Juan amazing.

    Stayed in February 2025

  • Reviewed: 25 January 2025

    10
    Beautiful place. Great staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the history of the villa while still being comfortable. A/C and king size bed.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    9.0
    A small hidden jewel.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We like everything. Rooftop may benefit with a touch up.

    Location, colonial structure and beautiful decoration. Private and cozy. Friendly front desk service.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    We enjoyed the location and spacious suite, and staff was helpful.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Artsy, funky decor. Spacious. Quiet. Clean.

    Stayed in January 2025

  • Reviewed: 8 January 2025

    10
    Great experience in Old San Juan!!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Could have more towel hooks and a firmer mattress (but totally ok)

    Location was awesome! Walking distance to many bars and restaurants, parks, great views. Very unique and Old San Juan vibe. Great A/C

    Stayed in January 2025

  • Reviewed: 4 January 2025

    9.0
    fantastic place to stay for a short San Juan visit
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    The only downside is the lack of a mini fridge in the room. It would be incredibly helpful to have one, especially in Puerto Rico’s warm and humid climate, to keep water bottles and other essentials cool.

    The hotel is absolutely stunning, and the photos truly reflect the reality of the place. The atmosphere is wonderful, especially with the beautifully lit balcony on the top floor. The location is unbeatable in San Juan – everything is within walking distance, including charming cafés and great restaurants, yet it’s situated in a peaceful area away from the city's noise.

    Stayed in December 2024

  • Reviewed: 18 December 2024

    9.0
    Excellent walking location
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit old and creaky it could use replacing

    The location of the hotel was in the heart of a old San Juan near a major landmark, which made it easy to find, even in the dark

    Stayed in December 2024

  • Reviewed: 5 December 2024

    9.0
    Very nice, great staff, great location!
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    had to switch your room because had a little bit of a leak from the ceiling, but I imagine once I informed them they would address the issue. They moved me to a very nice room right away.

    Great location, lovely design/layout, nice decor in the room.

    Stayed in November 2024

  • Reviewed: 3 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    The bathrooms had sensors for the lights, so prepare to shower in the darkness or stick your hand out and wave every 30 seconds.

    The hotel has a cool design, a nice rooftop patio, and a great location. Staff is only on site from around 9am-1pm, although the check in was very easy even with no one there. The bathroom had sensors for the lights, so prepare to shower in the darkness or stick your hand out and wave every 30 seconds.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights

    n/a

    The place is beautiful and has the old uniquely vibes. We loved it. We love the open area upstairs. The location is great. it's also easy to find street parking around if is not in the weekend.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The location can’t be beat

    Stayed in September 2024

Showing 1 – 25

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