Reviews of Rincon of the Seas Grand Caribbean Hotel 3 stars
Carretera 115 KM 12.2, 00677 Rincon, Puerto Rico
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewService, the área where is located and specially the océano view.
The TV system, don't allow you to watch a big selection of channels nor let you connect cellphone, tablet or laptop to the TV via WI-FI or via HDMI so you can use your device to access apps to watch videos, movies, etc.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewEverything was spectacular, everyone who works at the hotel was very attentive and helpful. The access to the pool and the beach was great. 100% recommended.
Leaving so soon
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewSteps from the beach. Close to beaches and restaurants.
The sliding doors to the balconies are so loud and you can’t leave them open because of the climate. The folks above me opened and closed it over and over while I was trying to go to sleep. Also, could hear lady stomping around in her heels so loud! I really just used my room to sleep and so this was unfortunate because every night was disruptive. I thought about calling the front desk but I didn’t
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe pool small but ok and nice view
The air conditioner wasn't so cool in the room it feels hot and there were little roaches in the floor of the room, and I don't know what do you charge $300 more from my card
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewPool and beach access were very nice.
Our only complaint is the constant noise of the music blasting from pool area, lasting well into the night. It drove us crazy when in the room.
Hello, we are glad you stayed with us. The music at the Pool Bar is left until 10p.m. we don not like to play loud music so our guests don't feel uncomfortable.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewPrivate beach, reasonably priced and good tasting food. Not a bad room on the resort.
We saw a waterbug in the villa 🙁. Pool seemed dated and small.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation is really good and availability of pool
Need microwaves and new hair blowers
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt’s Location and people can’t complain getting around the west coast of the Island
Nothing to dislike
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewVery confortable, with great customer service, we had a nice ocean view and the pool bar was fun too
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewStaff was really helpful and nice
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewTodo, un lugar placentero, definitivamente volveré...
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe hotel overall is nice. We loved the patio/pool/bar and it was also just steps to the beach. The staff was friendly and attentive. The pool/bar food was also very good. Perfect for eating when you did not wat to step away from the pool :) Breakfast was good and portions were big. Like the security and guard gated access to the facility. Not that we ever felt unsafe. We walked out many times.. There were supermarkets and other establishment in the area if you needed anything and I believe the walk to downtown RIncon was just 1/2 mile (if you did not want to struggle for parking). I would recommend.
One of the two elevators was not working so at times there was a lot of waiting to go upstairs. Not a big issue if you are NOT on the 4th or 5th floor. I got my workout going up and down two floors during my stay. **** Our room was clean when we arrived but: ******* We stayed 4 nights and requested cleaning our room only once. ** The did a terrible job ** I truly believe they only made the bed and gave us new towels but cleaned NOTHING! The counter tops had the two prior days glass marks, small coffee spills and crumbs from normal use. They did not replace the only two glasses in the room that were still sitting dirty on the counter top in front of the TV. The bathroom was not touched! Lets just say whom ever used the toiled before leaving the room did no flush..... it was all there after the room was "cleaned". This was disappointing and reflected terribly on an otherwise nice facility. We would have given it a 10 if it was not for the above :(