The TV system, don't allow you to watch a big selection of channels nor let you connect cellphone, tablet or laptop to the TV via WI-FI or via HDMI so you can use your device to access apps to watch videos, movies, etc.

Service, the área where is located and specially the océano view.

Stayed in August 2025

Leaving so soon

Everything was spectacular, everyone who works at the hotel was very attentive and helpful. The access to the pool and the beach was great. 100% recommended.

Stayed in July 2025

The air conditioner wasn't so cool in the room it feels hot and there were little roaches in the floor of the room, and I don't know what do you charge $300 more from my card

The pool small but ok and nice view

Stayed in August 2025

We saw a waterbug in the villa 🙁. Pool seemed dated and small.

Private beach, reasonably priced and good tasting food. Not a bad room on the resort.

Stayed in August 2025

Need microwaves and new hair blowers

Location is really good and availability of pool

Stayed in July 2025

Nothing to dislike

It’s Location and people can’t complain getting around the west coast of the Island

Stayed in July 2025

Very confortable, with great customer service, we had a nice ocean view and the pool bar was fun too

Stayed in July 2025

Staff was really helpful and nice

Stayed in July 2025

Todo, un lugar placentero, definitivamente volveré...

Stayed in July 2025

One of the two elevators was not working so at times there was a lot of waiting to go upstairs. Not a big issue if you are NOT on the 4th or 5th floor. I got my workout going up and down two floors during my stay. **** Our room was clean when we arrived but: ******* We stayed 4 nights and requested cleaning our room only once. ** The did a terrible job ** I truly believe they only made the bed and gave us new towels but cleaned NOTHING! The counter tops had the two prior days glass marks, small coffee spills and crumbs from normal use. They did not replace the only two glasses in the room that were still sitting dirty on the counter top in front of the TV. The bathroom was not touched! Lets just say whom ever used the toiled before leaving the room did no flush..... it was all there after the room was "cleaned". This was disappointing and reflected terribly on an otherwise nice facility. We would have given it a 10 if it was not for the above :(

The hotel overall is nice. We loved the patio/pool/bar and it was also just steps to the beach. The staff was friendly and attentive. The pool/bar food was also very good. Perfect for eating when you did not wat to step away from the pool :) Breakfast was good and portions were big. Like the security and guard gated access to the facility. Not that we ever felt unsafe. We walked out many times.. There were supermarkets and other establishment in the area if you needed anything and I believe the walk to downtown RIncon was just 1/2 mile (if you did not want to struggle for parking). I would recommend.

Stayed in July 2025

Amenities

Stayed in June 2025

Just a place to sleep and use the pool. No amenities. Not much of a beach left

Clean and comfortable rooms. Good location

Stayed in June 2025

The air conditioner would freeze you not matter how you tried to adjust the temperature.

Nice beach access, good security, very beautiful property.

Stayed in June 2025

Clean, great access to beach and pool

Stayed in May 2025

The outside sounds near the rooms. Some of them made by the neighbors of the floor. Would be good if the hotel add a game room and live music.

Pool , The Green Flash Pool Bar and the employees of the hotel, especially Jacob and Javier.

Stayed in May 2025

The area of the pool had trash. I didnt see any employee cleaning that area in the 5 days I stayed.also, they are remodiling parts of the hotel so some noise and workers around

The view of the ocean is beautiful. The food and drinks at the pool bar are nice. Tbe room was clean.

Stayed in May 2025

The pillows were terribly flat. The rooms are nice except on the 3rd floor in the front of the building it tends to be loud in the mornings (like 6am). The front desk people are nice but too accommodating. The biggest problem we had was the AC in room 321 blows directly down on your bed making it hard to sleep.

The local and the hotel is older but apparently looks to recently renovated or is very well kept. There are still some older aspects to the hotel. The bed was comfortable overall for what we paid this was a great place and would go back. The pool bar is nice and Bennie is a great bar tender.

Stayed in May 2025

N/A

The staff is excellent, very attentive and helpful. The room is comfortable and clean. The hotel has a spectacular ocean view.

Stayed in May 2025

The pool the music they only play salsa all the time the pool isn’t deep enough for adults

I like everything but the pool is just for kids is not deep enough for adults

Stayed in May 2025

Nothing

Everything

Stayed in April 2025

The bed was too hard for my taste

The facilities were beautiful

Stayed in May 2025

The beach!!

Stayed in April 2025

Not too many alternatives for meals and service with beach towels (they make it difficult for the guest)

Location right on the beach

Stayed in March 2025

WiFi does not work at all. We couldn't use it any day. Also, the TV program looks like the 80's. Need an upgrade.

Amazing location close to the beach. You can enjoy the sunset from the hotel. Easy access from the room to the pool.

Stayed in April 2025