Reviews of Numero Uno Beach House 4 stars

I love the location, staff and the beach. The beach has the right amount of people. Not to crowded and filled with beautiful people. The restaurant has good food as well. I had the burger which was delicious. My wife had the fish tacos and she loved them as well. The restaurant is right on the premises so you can eat there, the beach or even your room.

The only complaint would have to be the parking. During the day when the beach is open parking is limited.

Small property, clean, has everything you need- close to the airport, on property restaurant as well as walkable restaurants, small shop with sun screen, open beautiful beach, chairs and umbrella set up provided. Everything you need! The vibe is boho- comfortable and trendy. We will stay again! Bring some snackies for the street kitties! They don’t bother you!

I liked everything!

Hotel was really clean, well run, bed and room was comfy, the beach was gorgeous and chill. So happy with our stay. We'll definitely be back. Thanks to all of the wonderful workers who took amazing care of us. Beach lounge chairs and umbrellas included for guests.

Beach was superb, engaged staff, easy free parking. Good location. More restaurants within walking distance. Power went out for much of the island but their generator was perfect. Beach staff with umbrellas and chaise or chairs was wonderful. Good service for food and drink at beach.

Obnoxious music much of the day. Too loud. Couldn’t hear the waves. Food was decent. Maybe overpriced. Coffee was awful at $5 per cup and $5 for refills! Small room was adequate toiletries were poor. Shower gel is disgusting.

Our stay was short but this location made it beautiful. Just waking up on the beach is a unique experience. The house makes it so that you don't have to worry about anything. The bar is open all day long for meals and drinks. The staff is very friendly and available. There are small shops and bars nearby and a Walgreens for most things you might need. Uber to the old town takes around 10 minutes and the SJU airport is around 15 minutes away. They allowed us to store the bags on the arrival day before checking in and on the departure after check-out. Very nice if you want to visit the old town or just hang out on the beach. The bar has a fair variety of meals and good drinks, including a good vegetarian selection.

Room cleaning could be better. The beach towels provided by the building were not always very clean. The food and drinks are a little expensive but I guess it's just the price you pay to have an ocean view.

The staff were incredibly skilled, considerate, and attentive! The beach was gorgeous and guests are guaranteed two lounge chairs with umbrella every day, so no worrying about finding a seat!

The rooms could have been a bit larger, but I know that’s not something that can be changed. Otherwise everything was great!

Beautiful beach and great location close to shops and good restaurants but the best part of this place is the staff! They are so friendly and helpful and many of them have worked there for a long time. We love the people there!

The staff went above and beyond our expectations! We had the best time!

We had to come home.

Couldn’t ask for a better location - we enjoyed coffee on our balcony with a perfect view of the sand and water. The beach was clean and beautiful in this area. Staff was attentive and sweet. It takes a little while for things to happen - so just relax and enjoy island time.

Great location on the beach only 15 minutes from old San Juan, wonderful laid back hostel vibes, but with beautiful facilities, fabulous staff, so accommodating.

Nothing! Only that we only stayed there one night.

Beach wasn't overcrowded, and the hotel has direct access. Staff is extremely attentive and friendly.

My only minor complaint was temperature fluctuation in the shower. That, of course, is probably out of the hotels control.

I loved how close our room was to the beach, bar, and food area. I loved being able to have access to chairs and umbrellas. The wait staff was fabulous.

The only thing that irritated me was that we had no where to go between 11 am and check-in time at 4 pm. We were told that if we wanted to hang out and wait, we could pay $30 or $95. After spending as much money as we did on the room and eventually food and drinks, I thought it was bad customer service to tell a paying guest that they have to pay to hang out until their check in time. I would seriously look into changing that policy. We refused to pay it and just walked around town, which seemed like an eternity.

The hotel is small, well located and right on the beach

We stayed a NumeroUno Guest house many times prior to the pandemic. This was our first stay post- pandemic and under new ownership. The hotel is now more of a destination for people looking for a celebratory environment. The hotel beach amenities are now available to anyone willing to pay, music plays most of the day, lounge chairs no longer have cushions (a mesh surface), paper thin towels and the lounge chairs are set up in rows, so you can’t request a particular location. At check in you are given a bracelet to identify you from nonhotel guests. During the weekend the hotel beach fills up with three times as many day renters as guests. The restaurant in the hotel is no longer one of the top restaurants in San Juan, which was a big draw in the past. In the past coffee and tea were complimentary for hotel guests, this is no longer the case. At $5 a cup this can add up to another $140-$150 if you drink 2-3 cups a day, as my spouse and I do. It is understandable after the pandemic that the new owner would want to maximize opportunities but it has come at a cost that has changed the hotel’s culture. The staff was terrific and very helpful, but we would definitely rethink a vacation here after spending a week on a mesh lounge chairs.

The location is great!

The restaurant is over priced for the food and drinks they serve. The water from the provided for drinking tasted bad