Reviews of Ficus Hotel 3 stars

Nothing

The room was not clean and the towels had marks on them. The bath water was cold and the shower curtain was dirty. The bed was uncomfortable. Although there is parking in front of the hotel, guests are not allowed to use it and are instead directed to a paid parking lot next door. There is also no breakfast service provided

No breakfast offered.

Clean .

In a hospital. No breakfast .

Área tranquila, cómodo y excelente para descansar

Great. Clean 24 service.

It was the cheapest I could find for couple hours before our flight .

It’s literally a hospital . It felt weird and creepy and I couldn’t get over the fact that’s it’s a hospital . It’s also outdated and not the cleanest .

This hotel is an extension of a hospital, I wouldn’t call it a proper hotel that anyone should book. The room was so humid it felt damp, AC was so loud, the bathroom was like an old hospital room bathroom and felt gross, the toilet didn’t flush properly, the pillows were awful. The picture is accurate though, that is the exact style of the room and bed setup.

Huge rooms

You really need to tell guests it is a repurposed hospital. And parking is interesting. Better updated directions are needed.

Nothing. This add is a lie

Nothing. The hotel it’s on the 4th floor of a hospital and it’s completely freezing, entering through the emergency near a very decayed cafetería . Terrible receptioning. Complete lack of transparencia on where exactly is located. And how they used a hospital floor to do a hotel

Beds we’re comfortable,

The TV Didn’t work , there was no one at the desk to ask for help , not enough towels .. it was a maze just to arrive to the hotel and to park

Hi, i stayed at this hotel for 4 nights and it was terrible. Hereby I am requesting a refund of at least 50% of the price. I have send this to Booking as well but haven't heard anything back. I guess they only like positive feedback. Here are the things which were not in order: i had cold water, the curtains did not work, the window was broke, it was leaking water, there were ants, there were cockroaches, there was mold on the curtains, it was all very vert bad. I raised complaints at the personnel but all they told me that I could book another hotel. They did very little to solve the problems. This was the worst hotel I ever had. Without any doubt! Also, the location in a hospital (!!) was poorly communicated. Just ver very bad

Hi, i stayed at this hotel for 4 nights and it was terrible. Hereby I am requesting a refund of at least 50% of the price. I have send this to Booking as well but haven't heard anything back. I guess they only like positive feedback. Here are the things which were not in order: i had cold water, the curtains did not work, the window was broke, it was leaking water, there were ants, there were cockroaches, there was mold on the curtains, it was all very vert bad. I raised complaints at the personnel but all they told me that I could book another hotel. They did very little to solve the problems. This was the worst hotel I ever had. Without any doubt! Also, the location in a hospital (!!) was poorly communicated. Just ver very bad