Reviews of Hotel El Convento 4 stars
100 Cristo Street, Old San Juan, 00901 San Juan, Puerto Rico
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat location
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewBed was the most uncomfortable in my life
Room very small and old
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewI ended up at this hotel- only because there was a problem with my original hotel. 🥺 Amo Todo del hotel y los empleados muy lindos❤️. Everything, love everything ❤️🥰. The staff is amazing, the clean modern rooms, the mini roof top pool with the amazing view, the old style room key and keychain (that you can purchase as a souvenir 💕) the free water/ coffee/ tea through out the day and the lovely vintage architecture of the building, and location location location= A+ ON ALL ❤️BELLO 👍
That i couldn't open one of the vintage window door "ventanales" all the way because the bed wouldn't allow it 😭💔. Still beautiful view and 👍❤️💕🥰 lovely
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat location and the original architecture style was stunning. Room cleaned daily and staff super friendly and professional. Room a/c is amazing. Complimentary water, coffee bar, and afternoon wine and cheese on the veranda was so convenient after walking around Old San Juan seeing the sites.
Open air area had some mosquitoes
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThis hotel is in the center of it all in front of the San Jose cathedral. The hotel is a great mix of old charm and modern amenities. We love the vintage floors and doors. The wine reception every night was nice.
Hotel has no parking and no validation for other parking garages. We had to park overnight at a cost of 38 dollars. You’d walk with your luggage uphill or downhill from parking garages to get to the hotel
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe location in historic Viejo San Juan is really amazing. Common hotel space amazing. The park in front of the hotel and the 2nd oldest church in the Americas is wonderful. We especially loved our stay because the staff were absolutely first rate - helpful, warm, and just lovely.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewExcelent location and friendly staff
Building is beautiful, room were comfortable but did not have basic amenities like hand towels (yes, only two bath towels), hair dryer and shower cap for example.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLoved the vibe
Nothing
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewExtremely unique, historical, beautiful conversion to a hotel! The many unique spaces, courtyard, lounges, patios, terraces, and pool were super! The location and ability to walk everywhere and be in the center of everything and indulge in the culture was amazing! Beautiful rooms and very cordial staff as well!!
Loved everything! Disliked nothing!
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewThe property was comfortable and quiet, perfectly located in old town and surrounded by beautiful architecture
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation, historical relevance, friendly staff, unlimited bottled water, room refrigerator, quiet and cool room.
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect.
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewWhen in San Juan. We always stay at El Convento. Mainly because it has that comfortable feel of being in the Caribbean, as we encompassed it. It just feels like Peurto Rico. We are from South Dakota originally. So this what and how we dreamed Puerto Rico would be. Thank You
Everything
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewBeautiful architecture & location
Nothing!
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in March 2025
Verified reviewGorgeous historic old Convent converted into a hotel. Staff was amazing! Perfect, walkable location
The restaurant service was rather slow.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in March 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation is excellent!
A little ran down
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewroom, bed , air conditioner- all of them great
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewBreakfast was fine Location excellent
Lift out of service and we were on 5th floor