Premises are very old and not well kept. There is a coffee pot in the room, but no coffee is provided. An ice bucket is provided, but you need to go to the reception to ask for the ice. The hair dryer didn't work. The television has DIsh, but only a handful of channels are available. We couldn't sign in to Netflix because a cable was required, and no mirroring worked.

They provided transportation to the cruise ship.

Stayed in August 2025

We had children with us who needed to use the bunkbeds. The bunkbeds were so wobbly. It made us nervous to place anybody on the top bunk, not allowing for the best sleep that night as we watched with one eye open to make sure it was stabilized. The bunkbeds need to either be somehow drilled or cemented to the walls or floors for stability. I don’t know what the logistics would entail, but that is what needs to be done to ensure that nothing wobbles or collapses.

Very clean space! A little old-fashioned in terms of using actual keys, manual locks versus scanning into a hotel room, but overall it was a tasteful and very clean space.

Stayed in August 2025

The air conditioning in the room is set to 70° and not controllable from the room. There was one bath towel per person provided. No hand towels or wash cloths. Coffee maker in room but no coffee provided. Refrigerator in room was unplugged when we checked in. We plugged it in and it never cooled for the entire stay. The walls are thin so you can hear people in adjacent rooms. The door to the patio is more “shutter” style so traffic noise is loud and constant.

Close to the cruise ship port so was convenient in that sense.

Stayed in March 2025

Often no-one at the reception desk.

Stayed in March 2025

Cardboard patches on wall no mirror in room aside from bathroom. Noisy

Location and cleanliness

Stayed in March 2025

Clean room. Close to the cruise ship port with free shuttle service.

Stayed in February 2025

Older establishment. Missing some amenities normally found in hotels.

Great location to stay before a cruise, minutes from the port. Easy walking to restaurants.

Stayed in February 2025

Wish there was more interaction/help from the front desk for information about close and open restaurants etc.

Stayed in January 2025

Very noisy surroundings (constructions nearby, motorway, etc.) and poor acoustic isolation. Definitely not a good place to work, and earplugs often needed to sleep quietly.

Very convenient location for people who have business near the convention centre and want a place to stay that is not too expensive. At the same time it is not too far from the beach, 30 min. walking to get to very nice spots.

Stayed in January 2025

Uncomfortable beds and pillows. One towel per person

Facilities were very clean

Stayed in January 2025

It was clean and it was nice that they offered a free shuttle to the cruise port. In the bathroom there were no wash clothes or hand towels, only bath towels. It was not very quiet due to a lot street noise.

Stayed in January 2025

Room security was lacking. No shampoo, wash cloths or hand towels.

The beds were comfortable. The location was great. We were able to walk to many restaurants and shops. The shuttle to the pier was great. The woman who checked us in was very helpful.

Stayed in January 2025

Smelled musty. Could not adjust A/C temperature so it was either too cold or too warm. Blanket was unwashed, had stain.

Good location with on-site parking. Friendly helpful staff.

Stayed in January 2025

Water from the rain leaked into our room. Weathered look to the place.

Perfect for a nap and a shower before our cruise

Stayed in December 2024

I didn’t like that the bed sheets were hairy and dirty. One bed sheet had a yellow stain that who knows what was it. Also, the showers walls had black hairs and sink had scum stains. I recommend doing a deep clean in the rooms.

Its proximity to Coliseo de Puerto Rico José Miguel Agrelot. Miramar is a safe area and we felt secure and calm, like always. We also had a Walmart and Walgreens nearby. Front desk agents were very polite, friendly and nice.

Stayed in October 2024

No breakfast, fix elevator and if not working should have been notified in advance. Coffee maker in room but no coffee available, no wash clothes or hand towels for bathroom.

Was no breakfast, family in other had to have someone come up and adjust air condition as they could not get it any higher than 64 degrees. The elevator only went to 4th floor. We had to lug 7 pieces of luggage to 5th floor with 3 small children

Stayed in July 2024

Very run down and dingy.

The staff was nice

Stayed in June 2024

no facecloths, no amenities in the bathroom.

Free shuttle to cruise port.

Stayed in April 2024

Great location

Stayed in April 2024

We weren't able to get out to check out restaurants because of weather. Door dash worked but pricey.

The staff here was outstanding. Friendly and helpful to the maximum. Shuttle to the cruise port awesome.

Stayed in May 2024

Room was quite small. Hotel was close to highway so was a bit noisy throughout the night.

Location was close to cruise port and hotel provided complimentary shuttle to terminal. Within walking distance to supermarket and restaurants.

Stayed in April 2024

Small parking. No coffee maker

Clean, great water pressure and hot water.

Stayed in April 2024

The air conditioning was set to low speed and it was pretty hot and you cant change the settings

Location

Stayed in March 2024

There was no breakfast included so we had to walk 2 or 3 blocks to find a place to have breakfast. Shuttles to cruise port were supposed to be provided throughout the day however there was only 1 for all the guests of the hotel so it felt like we were a herd of cattle being together for the 1 trip. The elevator in the building gave off a vibe as if it would fail which made all using it concerns

Stayed in March 2024