Reviews of Dreams Miramar

They provided transportation to the cruise ship.

Premises are very old and not well kept. There is a coffee pot in the room, but no coffee is provided. An ice bucket is provided, but you need to go to the reception to ask for the ice. The hair dryer didn't work. The television has DIsh, but only a handful of channels are available. We couldn't sign in to Netflix because a cable was required, and no mirroring worked.

Very clean space! A little old-fashioned in terms of using actual keys, manual locks versus scanning into a hotel room, but overall it was a tasteful and very clean space.

We had children with us who needed to use the bunkbeds. The bunkbeds were so wobbly. It made us nervous to place anybody on the top bunk, not allowing for the best sleep that night as we watched with one eye open to make sure it was stabilized. The bunkbeds need to either be somehow drilled or cemented to the walls or floors for stability. I don’t know what the logistics would entail, but that is what needs to be done to ensure that nothing wobbles or collapses.

The air conditioning worked after we turned it on.

Location was terrible, room was small, the free shuttle to the cruise port was not an option once we got there

Close to the cruise ship port so was convenient in that sense.

The air conditioning in the room is set to 70° and not controllable from the room. There was one bath towel per person provided. No hand towels or wash cloths. Coffee maker in room but no coffee provided. Refrigerator in room was unplugged when we checked in. We plugged it in and it never cooled for the entire stay. The walls are thin so you can hear people in adjacent rooms. The door to the patio is more “shutter” style so traffic noise is loud and constant.

Often no-one at the reception desk.

The laundry facilities

N/a

Location and how it was managed. Close to cruise dock

Cost was too high

The check in staff were not friendly. There was construction going on and it was noisy and not relaxing!

Once we were able to get into our room, they had put us on the top floor with a balcony and a view, so that was nice. The room size was fine. Overall, okay for one short night.

I booked quite a bit in advance. We arrived close to 11 pm, and there was no staff at the desk despite having Booking instructions that check in was until 11:30 pm. I also messaged in advance via Booking app that we would be coming around 10:30 or 11 and never received a response. We called the number of the hotel, and there was no answer. We were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night. The staff had written down our Booking.com reservation incorrectly. Had we not randomly found this person, we would have been stranded late at night with no place to sleep. The room was clean, but the bathroom had not been cleaned with toothpaste on the mirror, hairs on the sink, etc. There is a coffee pot and cups but no coffee, so why bother? They provide two towels, no washcloths, and no hand towels. The AC temp cannot be adjusted. The bed was okay, but pillows were old and flat. The one blanket had seen better days. While the person who did check is in was quite nice, once he realized we did have a reservation, I would avoid staying here in the future. I feel like this hotel could be quite nice for the price with a small bit of effort: cleanliness, proper towels (washcloths and handtowels), some new bedding, coffee stuff, organized checkin, responsive phone, AC control. That's all! Like, dudes, you almost got this. Just take it to the finish, and you'll have some great reviews! My experience seems consistent with a lot of others, which is too bad. I would look elsewhere in the future.

Location and cleanliness

Cardboard patches on wall no mirror in room aside from bathroom. Noisy

Clean room. Close to the cruise ship port with free shuttle service.

Very close to the convention center. I can walk there.

Nothing.

Great location to stay before a cruise, minutes from the port. Easy walking to restaurants.

Older establishment. Missing some amenities normally found in hotels.

Perfect spot

All was good

Wish there was more interaction/help from the front desk for information about close and open restaurants etc.