Reviews of Conturce Hostel 2 stars
1507 Calle Loíza, Santurce, 00911 San Juan, Puerto Rico
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewStaff was great and rooftop was cute.
Power and water went out during the night. Sleeping in the heat was unbearable.
Hello Shanetra! Thank you for your feedback! We're happy to hear you enjoyed our staff and rooftop. We sincerely apologize for the power and water outage you experienced, we understand how uncomfortable that must have been. There is a 24/7 customer care number we provide, so you can call for any inconvenience or concerns. Thankfully, the issue was resolved quickly and everything is back to normal. We appreciate your patience and hope to welcome you back for a smoother stay!
Hello Shanetra! Thank you for your feedback! We're happy to hear you enjoyed our staff and rooftop. We sincerely apologize for the power and water outage you experienced, we understand how uncomfortable that must have been. There is a … Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe property was just what I expected. Very down to earth, casual and local. I wanted to be around locals because growing up as a no sabo kid hurts me to the core that I can’t speak Spanish back but understand it . I can read español too but me carrying a conversation is hard. Overall staff was nice and made u feel at home.
Nada
Hello Shanelle, Thank you so much for your thoughtful review! We're really happy to hear that you felt at home and connected to the local vibe that's exactly the experience we hope to provide. It means a lot to us that you chose to stay somewhere that embraces the local culture. And no worries about the Spanish we’re just glad you felt comfortable and welcomed. You're always welcome back anytime! Best regards, Conturce Hostel Team -DDB
Hello Shanelle, Thank you so much for your thoughtful review! We're really happy to hear that you felt at home and connected to the local vibe that's exactly the experience we hope to provide. It means a lot to us that you chose to… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe property was well taken care of! Clean! Beautiful and the staff is amazing! A very strategic location! Close by the beach! Just 15 minutes walk from Condado and other amazing places
Nothing.
Hello! Thank you so much for your kind words! We're thrilled to hear you enjoyed the cleanliness, beauty, and location of the property and that our staff made a great impression on you. It’s true, being just a short walk from the beach and Condado makes exploring the area so easy and fun. We hope to welcome you back again soon! Best regards, Conturce Hostel Team-DDB
Hello! Thank you so much for your kind words! We're thrilled to hear you enjoyed the cleanliness, beauty, and location of the property and that our staff made a great impression on you. It’s true, being just a short walk from the beach… Show more
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThis is a great hostel. Had an amazing time here, Isaimary and Dinelys were very helpful and they recommended me places nearby. Everything is in walking distance.
Everything was awesome
Hello Mark! Thank you so much for your awesome review! We're so glad you had an amazing time with us. Isaimary and Dinelys will be happy to know their recommendations made a difference in your stay! It’s great to hear you enjoyed the walkable location too. Hope to see you again soon for another great experience! Best regards, Conturce Hostel Team-DDB
Hello Mark! Thank you so much for your awesome review! We're so glad you had an amazing time with us. Isaimary and Dinelys will be happy to know their recommendations made a difference in your stay! It’s great to hear you enjoyed the w… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewLow price and location.
The hostel is lacking confortable amenities. Bathroom didn't have hand soap and people leave reception very early.
Hello Abel, Thank you for your feedback. We are pleased to hear that you appreciated our affordable pricing and convenient location. We apologize for the missing hand soap and will address this issue promptly to enhance the experience for future guests. Please note that our reception hours are from 10:00 AM to 6:30 PM. Your input is valuable to us and helps us improve. Thank you once again. Best regards, Conturce Hostel Team-DDB
Hello Abel, Thank you for your feedback. We are pleased to hear that you appreciated our affordable pricing and convenient location. We apologize for the missing hand soap and will address this issue promptly to enhance the experience for f… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewIt was in a fine location
You had to rent a towel.
Hello Courtney! Our location has is conveniently located within walking distance of all major amenities and attractions. Thank you for your concerns.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewClean and good location
Nothing
Hello Enrico! Thank you for the review!
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewClean rooms and common areas. Ocean park beach is a short walk away and condado+ la placita still walkable from the hostel. Many eating places along the strip. I received prompt replies from the chat which I appreciated. Bus T5 runs directly from the airport.
Hello Shu! Thank you for the kind review, we value our guest's comfort and experience. Businesses and beaches are very local from our hostel, where you can find everything in walking distance. We hope to see you again soon! Conturce Team YT
Hello Shu! Thank you for the kind review, we value our guest's comfort and experience. Businesses and beaches are very local from our hostel, where you can find everything in walking distance. We hope to see you again soon! Conturce … Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWhat I liked was when I got my own personal room.
What I didn't like was sharing a room with 8 people. I did not have any idea that I signed up for that. After I got my own personal room I felt much better. Thanks for doing this for me!!
Hello Enrnesto! Thank you for your review! We're so glad to hear that you enjoyed having your own personal room and that it made your stay more comfortable. We’re sorry there was any confusion about the shared room setup—before booking, all room types and descriptions are available on our websites to help guests make the best choice for their needs. That said, we’re happy we could make the change for you and appreciate your kind words. We hope to welcome you back again soon! Best regards, Conturce Hostel Team - DDB
Hello Enrnesto! Thank you for your review! We're so glad to hear that you enjoyed having your own personal room and that it made your stay more comfortable. We’re sorry there was any confusion about the shared room setup—before booking,… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThere's not much you can do with noisy roommates or other tenants late at night.
Hello 聲昊! We’re really happy you enjoyed your stay. We understand that sometimes noise from other guests can be an issue in shared accommodations. Please know that our team is available 24/7 to help address any concerns in the moment. For a quieter experience, we also offer private rooms, which many guests find more comfortable when looking for extra peace and privacy. We hope to welcome you back soon! Conturce Hostel Team – YAB
Hello 聲昊! We’re really happy you enjoyed your stay. We understand that sometimes noise from other guests can be an issue in shared accommodations. Please know that our team is available 24/7 to help address any concerns in the moment. … Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in February 2025
Verified reviewThe location was nice, with a beach and restaurants right down the street. But the best part was the staff. Dinelys, Jalyssa, Edwin and Yannyelis were soooo sweet and helpful!! I also liked the rooftop deck. Highly recommended!!
Hello Gregory! Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and the rooftop deck, but most of all, that our amazing team: Dinelys, Jalyssa, Edwin, and Yannyelis made your stay special! They truly love making guests feel at home. We’d love to welcome you back anytime, and if you’re ever in the area again, don’t hesitate to visit us. Safe travels and see you next time! Best regards, Conturce Hostel Team DDB
Hello Gregory! Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and the rooftop deck, but most of all, that our amazing team: Dinelys, Jalyssa, Edwin, and Yannyelis made your stay special! The… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewThe place was very laid-back. I met amazing people from all over the world. The staff was beyond amazing! I felt like every one of the people who worked there were my friends. Great location - I walked all over town and it was a great base camp. I just felt so welcomed as a solo traveler. The roof area is really nice too! I would recommend this place to anyone!
Thank you so much for your kind words!** We're thrilled to hear that you enjoyed the laid-back atmosphere, met amazing people, and felt so welcomed by our staff. Creating a friendly and inclusive environment, especially for solo travelers, is something we truly value. We're also glad you made the most of our location and the rooftop space! We’d love to welcome you back anytime—safe travels and see you again soon! 🌍✨
Thank you so much for your kind words!** We're thrilled to hear that you enjoyed the laid-back atmosphere, met amazing people, and felt so welcomed by our staff. Creating a friendly and inclusive environment, especially for solo travele… Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewStaff were so kind — especially Iris, Nicole, and Dina
Hello Maryum! Thank you so much for the review! We’re happy to hear that you had such a great experience with us. We’ll be sure to pass on your kind words to Iris, Nicole, and Dina they will be so happy to know they made your stay even more special. We look forward to welcoming you back soon! Conturce Hostel Team -YAB
Hello Maryum! Thank you so much for the review! We’re happy to hear that you had such a great experience with us. We’ll be sure to pass on your kind words to Iris, Nicole, and Dina they will be so happy to know they made your stay even mor… Show more