Reviews of Bposhtels San Juan 3 stars

Location of the hostel is great, and people working there are amazing, super helpful and kind. You get a simple breakfast in the morning, although super early so you rarely catch it. It also has a lot of space and the cubicle for sleeping are quite private.

I was in a room with 16 beds and 1 bathroom, so getting a shower in the evening was challenging. Also you can imagine in a mixed room with so many people the bathroom is bound to be dirty immediately and there should be more cleaning. I was lucky to meet people in the room but otherwise there is not really a hangout space as there is no AC so people do not tend to stay there.

1. I can easily take the bus from the airport to the hostel. Bus stop is a block away from hostel. 2. I like that the place is cleaned daily. 3. Many restaurants near by the hostel. 4. Beach is super close.

The location is prime if you're looking for activities and tons of restaurants within walking distance. The beds and bedding were comfortable, and the AC/temperature in the room was great—the best airflow at any hostel I've been to.

There was a lot of space left in the room to add bigger lockers for personal items. The lockers offered were tiny for folks traveling with large backpacks. Also, the nearby public parking mentioned in check-in was not priced at what was mentioned. I paid $80 to park overnight.

The location is very reasonable

Hostels helped to be flexible with checking depending on your flight, not this one! They were extremely rude, the shower in my room didn't work and we had to take a shower in the lobby’s bathroom which didn't have hot water.. the place is full of infiltration and had practically a waterfall in the hallway.

Horrible customer service, very hard to reach

close to the beach

Unfortunately, my experience at this hostel was below expectations for several reasons: 1. Difficult to find: There was no sign with the hostel's name, and it is actually located inside another hostel with the same address, which caused a lot of confusion upon arrival. 2. Very limited breakfast: Breakfast consisted only of toast with butter or peanut butter and coffee — no variety or additional options. 3. Basic services lacking: Only one towel is provided for the entire stay(It can be changed, but you won't get another one), which is quite inconvenient. 4. No comfort in the rooms: It was hard to rest due to guests constantly talking loudly and going in and out at all hours. 5. No privacy or quiet time: It was impossible to sleep during the day as the cleaning staff would come in singing and making loud noises. 6. Misleading photos: The pictures online are exaggerated and do not reflect reality — especially the pool, which was completely unusable. 7. Unfair payment policy: I booked 8 nights but only stayed 4, and I informed the staff in advance. When I requested a refund for the unused nights, they asked me to contact Booking. However, my request was rejected by the hostel, not Booking.com, as I paid via direct bank transfer to them, not through the platform. I find it extremely unfair to pay for 8 nights but only stay 4.

The pool, the staff was friendly and accommodating. It was also cleaned daily.

Breakfast was limited