Localisation, design, staff, breakfast, spa zone

Stayed in August 2025

Without any english information for food at the dinner and breakfast (also because of alergies). Not prepared outdoor sauna at time (it is from 4PM do 10PM, but at 4PM it was cold). Wellness during weekend - evening can be very busy. It will be great to have some basic information in english or by symbols - for example "do not enter" or "sauna is without swimwear". Some problems with hotel cards for the doors.

Very nice wellness hotel, nice indoor and outdoor wellness, massage and other procedures are available. Good breakfast and dinner. Free parking

Stayed in August 2025

Bathroom was a bit smelly. Lack of toiletries.

Food, clean room, staff, pool and playroom

Stayed in July 2025

- incident with room cleaning service; - not enough separation between restaurant area and bowling/bilard area (we reserved bilard table and kids from restaurants with parents disturbs our game/ one woman blocked our table attached to bilard due to lack of free tables);

+ spacious room with full equipment; + swimming pool and other extra activities; + excellent and delicious breakfast - including many different type of dishes: panna cotta, pancakes, cakes etc.;

Stayed in February 2025

Spa

Stayed in January 2025

The only improvement I can think of is the parking lot organization. The hotel seemed to be fully booked on our weekend, and it was difficult to find a parking spot. The hotel administration put up a sign asking for people to park cars closer to each other but it didn't help. It feels like good old markings on asphalt could help.

Comfortable hotel located close to nature. We enjoyed the staff's hospitality, the breakfasts were really good, and I'd like to highlight the SPA zone. We were not able to enjoy the open-air one due to the time constraints, but the in-house sauna, jacuzzi and swimming pool were all great.

Stayed in April 2024

Nothing.

Quiet and relaxing. Spa facilities can take you all-day. Rooms have enough space. The meals are delicious. It is very close to the Czech border.

Stayed in February 2024

Rooms could be a little bit more modern

Location , spa , snooker tables, ten pin bowling

Stayed in January 2024

Our massages were in general ok. Even though we booked a couple massage, it was “seperate” and there were big differences in quality, so that was a little sad. Mohammed was definitely the best. The “welcome service” could be improved, but that’s a critic on high level.

Cool lovely little Kurort, even though a little abandoned, but it gives a nice nostalgic touch to the city. The hotel is modern and nice. Staff okay, though they don’t speak perfectly english. Food, mostly polish traditional food, was very good. Cool entertainment with bowling and billiard. The spa is a little “dark” and with times crowded. I would recommend couples to go there after 18:00 when the children are in the restaurant 😉 small but cool swimming pool. 2 saunas and 1 hammam are nice. But remember: polish people wear “swimsuits”. Rooms are small but very nice. Lovely deco throughout the hotel. Good parking.

Stayed in December 2023

We prefer beds wider than 70 cm.

The accommodation matched the description on Booking, we were accommodated in a new part. The staff was smiley and helpful in solving our dietary requirements.

Stayed in October 2023

Decent background sound of piano when window was open, probably coming from hotel reproductor in public area.

Very good breakfast, swiming pool with jacuzy

Stayed in September 2023

Great food and very nice staff. Good SPA facilities.

Stayed in August 2023

The room was a bit small. By contrast the dining room felt cavernous and not very cosy. The food was great though.

The spa was the absolute highlight, the pool was small but with lovely features, outside spa area was also great, even in the rain. Lots of choice for breakfast. Very friendly staff. Great location at the edge of the park.

Stayed in August 2023

The spa was really nice and the property was close to hiking trails.

Stayed in August 2023

Since electric kettle was provided in the room it would be great if few tea bags were also available. Breakfast should have labelling for allergies - we had to ask staff and they did not know (although they usually were able to find out)

Great SPA & Pool area. Very good breakfast (included). Restaurant and bowling also on premises and we made use of that. In general you can spend few relaxing days. During the day we travelled to Zieleniec ski area to ski which is not far (by car).

Stayed in December 2022

Smiling and helpful staff, good food. Bowling, billiard and SPA keeps people busy at the evening

Stayed in January 2023

Excellent location and fantastic facilities! The room was spacious enough for two people, nice bathroom and a cute little balcony. The restaurant was fabulous and the food was great! Plenty of choices and vegetarian/vegan friendly. Breakfast was amazing too. Great SPA facilities, easy to arrange treatments. Staff very friendly and helpful. Great location to explore the area, walking distance to town centre.

Stayed in August 2022

The staff barely speaks English. We were lucky, because we come from the Czech republic and it’s possible to undrestand each other even though we speak different language, but I can’t imagine being for example a German tourist and try to order myself a dinner…

We really loved breakfasts. They were exceptional. The location of the hotel is really good too, because it’s close to Stołowe Mountains national park with a beautiful landscape.

Stayed in October 2022

A very small room , very small beds , staff unpolite

Only breakfast and masage , cosmetology treatment

Stayed in February 2025

It takes some time for the hot water to "arrive" in the shower which feels like a waste to the natural resources. The shower has some black mold stains which ain't great either. Our room was on the ground/first floor with a view of the back road and building. The view was neither pretty nor we felt private. Contrary to many comments here, the biggest disappointment was the massage treatment. This was a gift I had prearranged for my wife but the therapist presented an unsafe behavior which I would like to warn you all about. He switched the treatment from the one we agreed upon to a different one without elaborating on the implications. The new treatment was brutal, and when the therapist was asked to be more gentle he said "it must hurt" and continued. He left marks on the body which are very visible even after 2 weeks. Finally, despite previous agreement, he asked for a direct payment from my wife and even increased the price from what was agreed. The hotel reception didn't want to take the payment by card despite previous agreement they will. While this hotel could offer a great stay - the facility, location, and neighborhood are great - this time it was a miss for us and we left disappointed and physically hurt.

The breakfast buffet was large and featured various options. Even though some options were already emptied before our arrival at the hotel's restaurant we could still find something for ourselves. The room was spacious, and so was the bathroom. SPA area wasn't crowded so we could enjoy Sauna and Pool by ourselves.

Stayed in September 2024

No air conditioning in the room.

Nice whirlpool and breakfast

Stayed in July 2024

The gym or fitness room is terrible. There are only old treadmill, 2 steppers (one broken) and one old cable row. All squeezed in the very small room where various unnecessary things were like chairs, buckets, carton boxes, mops. No A/C no floor mats , no floor lining for exercise. In general the room looked as the storage for the hotel. The bowling and pool in the entertainment room is also additionally charged.

Nice hotel with good location. The indoor pool is small but clean. There are saunas indoor and outdoor so not to overcrowded. Very good buffet breakfast was served and the stuff was very helpful. The room was clean yet poorly decorated and equipped. TV only few channels for most of the you have to pay extra. The electric kettle station not close to the electric outlet so you have to rearranged it. No A/C

Stayed in August 2023

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Stayed in June 2025

There are no comments available for this review

Stayed in April 2025