Check-in process drags on and on, it's a good idea to use some automated check-in options if available, saves the time.

Rooms are quiet which is important considering rather central location. We slept well for the whole stay. Overall no complaints about the room. There was a minibar which is not always a standard nowadays. Staff was friendly, helpful, no complaints. Excellent breakfast, with fresh waffles, pancakes and good selection of savory options, including local products. We stayed in the hotel for the 3rd time already and will choose it again given a chance.

Stayed in August 2025

Nothing bad

Lovely

Stayed in August 2025

Just a shame breakfast wasn’t included in the price.

Location is great, a short walk to the old town with views across the river. The hotel is clean and modern with friendly, helpful staff.

Stayed in August 2025

Everything was fine

Very nice hotel with everything you need, good location for visiting the city. We were during hottest day of the year and AC worked perfectly in the background keeping room cool and fresh.

Stayed in August 2025

The curtains were outdated and partially clear so it was difficult to sleep past the sunrise brightness coming in During our stay the 2in1 shampoo/ conditioner bottle was always empty, even after the cleaner came in twice to clean our room. There was no body wash provided in this room.

This is in a very convenient location and walking distance to the beatiful Rynek square

Stayed in August 2025

Parking is 90 zloty per day (should be free/included at this price $300/day for a 4 star hotel). Breakfast is also 90 zloty per person (this is about $25.00 US) In USA continental breakfast is either included in the price of stay or $15-$20 per person. Beds were comfortable but pillows were too thick, I slept without them.

I liked river view, location and overall stay was comfortable. There is a bar and restaurant downstairs, bar is opened till 12am. Front desk staff is nice. Checkout time is 12pm - that's nice!

Stayed in August 2025

The shower was a little disappointing. Clearly they should renovate

Location is excellent!! The staff very welcoming and helpful

Stayed in August 2025

The carpets cleaness. Despiting of paying 90 PLN for dog/night for the cleaness, I was first in the room 331 and there were a lot of pieces of food on the carpet(chips potato, sees from grape and others), than the hotel offered me another room beside and the carpet was better cleaned, but there were under the mini bars furtniture seed from pumpkim and chipa potato. I ask to the hotel to look well the cleaness when someone book a room with dog, because my dogs could easily put the head under the mini bar and feed the piece of food. It could be deadly.

Location, the hotel in general is good.

Stayed in August 2025

Nothing

Nice and comfortable place close to the center.

Stayed in July 2025

outstanding quality service and really good brakefest

Stayed in August 2025

Beds were really soft.

Great location, friendly staff and clean room.

Stayed in July 2025

Big and super clean rooms, location (old town) , parking, view, breakfast, wonderful experience, thank you.

Stayed in July 2025

TV and connections to devices.

Breakfast and service.

Stayed in July 2025

Only during the check-in the receptionist was not very pleasant, however, her colleagues, whom we meet later, and the other staff were nice.

Very tasty and varied breakfast. Excellent location of the hotel. Paid parking, at the time of departure it is possible to leave the car until the afternoon.

Stayed in July 2025

It was very clean, everything was spotless. There was even a sauna, which was a nice bonus. I had a great view, which I really enjoyed. It’s just a pity there was no swimming pool, but apart from that, everything else was perfect.

Stayed in July 2025

Everything was perfect. The room was clean. Food in the restaurant was delicious.

Stayed in July 2025

the staff was very friendly & the hotelroom was nice and clean, bed was really comfortable!

Stayed in June 2025

Messy bathroom after shower- water everywhere

Good location

Stayed in July 2025

Nothing

Best

Stayed in June 2025

We were there for a week so found there was a lack of hanging space and drawers. Shower was over a bath and as I have a bad back this wasn’t ideal.

We were visiting family who were less than ten minutes walk away so ideally situated. Proximity to city. Restaurants and cafes. We had river view room which was lovely.

Stayed in June 2025

nothing to dislike

the superb river and old town views. Only 10 minutes walk to the old town and even less to the nearest tram stop. Lots of convenience stores nearby.

Stayed in May 2025

All wad ok

All was good

Stayed in March 2025

No bin in the room. Odd layout of furniture.

Great spacious room, massive bathroom.

Stayed in May 2025

Need more than one person at the reception all the time. Recrption area is dark and dull. Make it more colourful and welcoming.

Perfect

Stayed in May 2025