Hotel was very clean, but in washroom there were small small caterpillars on the floor of washroom coming out time to time. rest was OK I hardly stayed in the room, only for sleeping purposes I used and I never had even breakfast which was complimentary for two days. I was busy outside exploring Lahore that was my main purpose.

Stayed in August 2025

Shower in bathroom was at a slow speed Room service breakfast was a convenient but no restaurant meant no flexibility to leave the room and sit somewhere else

Good location, walking distance to M. M. Alam Road Room was comfortable All the staff were very polite and helpful

Stayed in August 2025

Need work for room service I think need them a good helper it's for management

Haroon and khuram good presenter/receptionist humble and polite .. thanks both of them..

Stayed in August 2025

The in-room dining service was very slow and needs significant improvement. Additionally, the breakfast was not fresh.

Upon check-in, we had to wait for approximately 30 minutes as the room was not ready. Once we entered the room, we noticed that the TV, fridge, and telephone were not functioning. I personally approached the reception, and they sent someone to inspect the issues. The fridge was temporarily fixed by plugging it into a different socket, while the TV and telephone were repaired later in the afternoon during our absence. My concern is: why was the room allocated if these basic amenities were not already in working condition? Other than that, everything else was good.

Stayed in July 2025

Room conjusted, staff respond late

Stayed in June 2025

Lack of toiletries.lack of tissues.unhygeinic food .unhygenic crockery. Tasteless breakfast.cool tea in unhygenic steel kettle.no cleaning .no linean change daily . Breakfast table and chairs bad quality. Staff cleaning quality was poor. Cook needs proper training to prepare better food.

Location was good. Ac was good. Sound proof accomodation.

Stayed in May 2025

Good value for money within the heart of Gulberg

Stayed in April 2025

The room is on the 3rd floor so water supply issues.

The location and comfortable stay but the room is not a good water supply issue.

Stayed in May 2025

Rooms and bathroom needs refurb. 1st day gave me awful room and then had to change. Barely any facilities like iron, kettle etc.. no room cleaning during stay. Tv did not work

Staff were lovely, location fairly close by to lot of facilities. Food was decent. Felt safe. Price was reasonable

Stayed in May 2025

Bath room.

Excellent staff behaviour.

Stayed in May 2025

I like the behavior of staff it's really amazing

Stayed in April 2025

The rms cld hv been cleaner.

Breakfast was gd n rm svc. Staff was v polite.

Stayed in March 2025

bed sheets and pillow cover and blanket were not washed. it will be great if these things are provided fresh on arrival of guest

location is good

Stayed in March 2025

food quality and serving time

Stayed in March 2025

No hot water on one of the days (powercut) Room 108 quite noisy as staff quarters & generator adjacent to it

Very good location, breakfast served in the room(pratha,omelette, tea) Friendly staff, Close to shopping centre & street food vendors Good value for money

Stayed in February 2025

Relative and family members were not allowed

No comments

Stayed in January 2025

We booked the room on booking.com and checked in around 10 pm, and they said your booking has been cancelled because you are late. By policy, it was 6 pm. Otherwise, they don't hold the room. And we politely back without arguing them

The staffs were look so active to drag our bags to go inside

Stayed in February 2025

Tidiness, location and comfort

Value for money, spacious room

Stayed in February 2025

Parking space is not available

Corporate staff and manager

Stayed in February 2025

Only one cover sheet for 2 people. Had to ask for extra but was provided with some thin blanket which was not enough Bathroom shower was broken. Had to ask hotel employe which fixed it with a screw driver. Room was not clean enough. There were broken dried paint spread on sofa and floor Room telephone was Received rudely whenever we tried to order room service or ask for any info. No hangars for hanging clothes The snacks in minibar should have been complimentary Towel provided had dust on it Toiletries were not enough

No outside noise in room Moderate temperature even without the inverter 24/7 active room service Good breakfast Warm water availability Near to all famous places in Gulberg 24/7 guard Ability to pay for each day separately

Stayed in December 2024

Staff was not cooperative, asked too much documents for a single night stay they made the check in inconvenient. Mixer handle in the washroom was broken.

Nothing

Stayed in December 2024

Noise all night

Value for money

Stayed in November 2024

The quality of the two rooms booked was very different

Location is great and staff were very helpful

Stayed in October 2024

No blanket.. No towel..

Room was Clean.. Location was perfect..

Stayed in November 2024