Reviews of LOKAL Flagship x Karachi - DHA

Great staff

Size of the rooms

Break was fine.

Location of hotel

Complaint Regarding Unprofessional Behavior and Misleading Information Dear [Booking.com Support ], I recently stayed at your hotel in Karachi with my family, and I regret to inform you that our experience was highly disappointing due to several serious issues. First and foremost, the behavior of the hotel staff was unprofessional and disrespectful. Their attitude towards guests was rude and at times felt humiliating, which is completely unacceptable in any hospitality setting. Additionally, the hotel enforced policies and rules that were not only inconvenient but also seemed to contradict basic international hospitality standards. These rules were not disclosed at the time of booking and came as a surprise upon arrival. Most concerning is the fact that the information provided on Booking.com was misleading. The actual conditions, services, and staff conduct were not at all in line with what was promised online. This misrepresentation significantly impacted our stay. I request that you kindly investigate this matter seriously. Guests place their trust in your platform when making bookings, and such experiences severely damage that trust. Thank you for your attention to this matter. I hope appropriate action will be taken to ensure that future guests do not face the same issues. Sincerely, [Muhammad Umar ] [5578980170] [Check-in 30.07.25 & Check-out 01.08.25]

The breakfast was simple, but just what you need. Clean, nutritious and the coffee was just made just how I like it.

That I could only stay one night.

I booked this stay for my husband. He stayed at Lokal x Flagship Karachi for 6 nights and had a fantastic experience overall. The property is beautifully and thoughtfully designed, with an aesthetic that feels both modern and welcoming. The simple breakfast each morning was fresh and satisfying, and the service throughout his stay was excellent—friendly, attentive, and professional. Honestly, there was nothing he didn’t like; everything met or exceeded his expectations, making this a 10/10 stay.

Nothing :)

The property was neat and clean

Rooms are extremely small

Everything was perfect. The room was nice and cozy. The management were friendly. I definitely loved the stay.

For a night's stay in Karachi, my main priorities were the location, someplace safe and clean on a budget - I didn't expect for my stay at the flagship to go above and beyond. The general ambience of the rooms are incredibly well done; a mix of minimalist and contemporary with tradition in the decor. The bathrooms were great (huge, huge plus) and I loved the fact that there was a cafe downstairs - I was able to have a coffee and a long meeting early morning and then able to call friends to hang out later on in the day. It feels like a welcoming space for guests of all ages, and it's clear Lokal thinks about their customers, from their incredibly welcoming and polite staff, to games at the cafe, to the online accessibility of the whole experience. Easily 9/10.

Nice and quiet location. Lovely space and staff at the entrance. Clean room with all the necessities for a quick trip. And attentive service. Will definitely be back again!

Cleanliness beyond expectation Very nice n courteous staff Excellent room service Good Room facilities Nearby mosque Ironing facility

Small rooms even Executive Room was small Very small washroom No place for hanging clothes in washroom Exposed sharp edges of bed corners Cigerrate smell in room No lunch or dinner served except breakfast

It was my first experience of staying in a hotel and was a best experience

Location is nice, good small property, neat and clean, easy and fast checkin, cooperative staff.

Room size is small, breakfast is ala carte with very limited option.

This was one of the best stays I have had in Karachi! Everything from the location to the facility to the service was on point. Would definitely be coming back.