Reviews of Seda Ayala Center Cebu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

The location, staff,well maintained and nice scent.

None

Location to the mall

Everytime we go there they are always out of stock of western food.

It’s clean, breakfast is really good and it’s only walking distance to Ayala Centre and other amenities

I think the staff should be more accommodating to everyone and not just to those who are English speaking guests

No.

Very poor customer service. Booked this hotel without even staying at it. Front desk wont help with the rebooking nor arrange a different date

Great location!

Breakfast was inconvenient and we had to wait in line. The last day of our stay, I found out they have an extension room that has breakfast buffet too. They should’ve advertised/offered so we didnt have to wait long.

Buffet breakfast was a nice wide spread which was very good. Because the hotel was full and the breakfast place was not huge, we had to go earlier in order to get seats. The firmness of bed plus the four pillows gave us excellent sleep. Location was excellent as we had easy access to the shopping mall next door.

It;s nice that they have a musician at the lobby in the evenings. It's just that the volume of music was too loud, we could not hear each other converse. Even when lobby was empty music was too loud. This was the case each night we were there. In our room the shower glass door fittings was not glued well at the bottom, so water would seep onto bathroom floor.

We had a wonderful time at this excellent location. The service was outstanding and the room was very clean. We loved the exclusive Club lounge and have already booked our next stay, looking forward to it.

The ambiance coupled with pride and professionalism of the staff is second to none. Special shoutout to Maxine during our check-in. She provided the type of customer service that is often sought but seldom found today. Please pass on a job well done to Jordan in restaurant. Jordan went out of his way to ensure that we were well taken care of during our dining experiences. Thanks for the mangos Jordan. Ayala Mall is less than a two-minute walk from the hotel through the underground garage - nice in case it rains. The mall has a cornucopia of food choices - Italian, Japanese, steakhouse, coffee shops as well as fast food. I wouldn’t hesitate a second to stay during my next visit to Cebu.

Nothing, absolutely nothing.

Staff was super helpful. I actually missed my valuables which staff helped me with. Super grateful.

clean and comfortable

connection to ayala is so hot

Near ayala

Room was not that comfy

Comfortable friendly staff

Breakfast was ok, but didn’t always carry a consistent quality each day

Close to everything

The bed is too hard