Food choices were limited although they are great but i feel they could have more choices.

We have stayed in Plantation Bay twice now and we really loved the place, the facilities, the activities and the staff.

Stayed in August 2025

The hotel is magnifique

Stayed in August 2025

The beds were uncomfortable, the rooms were not cleaned daily, there were a lot of rules which restricted our time together as a family, the pool in front of our room was being cleaned and we could not swim (even though we paid extra money for a pool access room), most restaurants were closed leaving limited dining options.

It was a great property in a nice location.

Stayed in July 2025

The new policy Room prices Breakfast prices

Clean All employees polite

Stayed in May 2025

not too much fan with the foods inside the resorts

Views and activities

Stayed in May 2025

Food

Staff

Stayed in April 2025

The stay was good, the food can definitely improve.

Stayed in April 2025

The numerous lagoons & pools, tasty food choices, friendly & helpful staff, learning to paddleboard, comfortable beds & spacious rooms.

Stayed in April 2025

Great base to stay whilst visiting family lots swimming pools

Stayed in March 2025

Not a lot of American based food!

Yes

Stayed in February 2025

No waiter service around pool. No tour desk No door mat(To wipe feet after pool)

Breakfast,Pool,Theme night,music melodie's pickle ball,archery,shooting range and staff. Great tour to Olsob

Stayed in February 2025

Nothing - my whole family had a great time.

Love the quiet and peaceful setup. The pools were refreshing and easy to access. Breakfast was amazing, with lots of delicious options! Plus, the service of your wonderful staff is too notch. They were always courteous and friendly. Plus, when I needed a phone charger, they gave me one at no charge to borrow. We had a wonderful time. Thank you!

Stayed in February 2025

- As many mentioned in their reviews, the food at the hotel was average and relatively expensive. - First night at the hotel I noticed a cockroach in the bathroom. After I told about it, staff came and sprayed the tiles. Did not see insects again, but not a good experience. - Even though I mentioned that the hotel beach is good for snorkelling, it's below average for swimming: small, rocky, shallow - Location: quite far from everything. ~40min by motorbike from Cebu. I guess hard to pick a good location in Philippines if you want to see a bunch of places. The logistics are complicated. - Towel station quite far from the beach - I found it strange that the hotel won't let the motorbike drivers in the property, so I would have to walk by foot out of the gate. Similarly, when I would come back I get questioned by security about whether I live here and what's my room number. It made me uncomfortable. I understand that it's to prevent outsiders from getting in, but I felt like I have to justify myself - Apparently from the 1-st of February there's some fee for bringing in food ordered outside from the hotel (like Grab services). I find this strange and strict.

- The hotel looked nice, especially the big pool in the middle; the buildings seem quite new - Free laundry was a great addition! - Towels were nice - Having lots of complimentary water in the room was great - Cocktails at the restaurant were not watered down, a fair alcohol percentage - Snorkelling at the hotel beach was good, could see many fishes! - The snorkelling tour from the hotel was worth it and a reasonable price (I think even cheaper than booking something similar with popular tour providers)

Stayed in February 2025

Once the booking was made , the resort would send you numerous of rules to follow and if not followed , they will ask you to choose another resort. So you better listen !

We had an issue checking in, making us wait in non air con lobby for 15 min without telling us the reason then another 10 minutes for a manager communicated us the issue and warned if the issue not fixed, we would have to pay for the whole stay despite payment was confirmed online. The next day, the receptionist called us at 9:40 am to chase us about the issue while there was nothing more we could do as we had shown all booking agent references and updates to the manager the night before. It was the admin. between the booking agent and the hotel. I was frustrated to be waken up by a hasty voice of a receptionist’s call during holiday. Then was offered a free use of spa facility for the day. But we didn’t need it as we paid for 2 therapy sessions in the spa anyway. The massage service was great and the therapists were paying attention to details. There were mosquitoes inside the room and throughout resort so we had to use repellent. The WiFi inside the room was not strong, would disconnect every 10 minutes. There were only 3 restaurants to choose from on Wednesday. An American diner or Fuji or the buffet place. The taste of Asian fusion cuisine from Fuji was good. There was only 1 cafe where it offered milk coffee but it opened only from 11am. But in all fairness, the resort was clean and well maintained. We had a room with lagoon view and it was big with 4 postered king size comfortable bed and quiet air con. Great for family and there were activities to do around. But the resort looked a little bit dated, the private beach was small and sea level was shallow in the morning. The sea was clean and with some fish but rocky and no corals. There was nothing outside the resort, need to pay extra money just to request taxi and shuttle if go anywhere outside. Once we walked out of the resort, we were hassled and followed by the locals. There were tricycles waiting near the public beach but drivers looked dishonest that would not accept local rate or meter.

Stayed in January 2025

Restaurants - food repetitive and too pricey

The rooms

Stayed in December 2024

Room amenities were not to my expectations. Only 1 box of facial tissues. No tea -instant coffee on a 350USD room? No hand towels or facial towels. 2 bottles of water? Why skimp on these amenities? II can't fathom my disappointment

I like the location and the no tipping service.

Stayed in December 2024

They took away the bathrobes. No combs, please bring your own.

24 hr pool, own convenience store, accepts major cc

Stayed in December 2024

Food and drink prices are outrageous. $12 CAD for a simple drink. No local person could ever afford this. They cater to rich Asians. Staff is trained to discourage guests leaving resort to see the real Philippines

Room was lovely and clean. Staff are incredibly polite and really cater to their guests

Stayed in December 2024

Drinks prices and poor below standard food (evening meals only)

A Relaxing and Scenic Stay at Plantation Bay Resort and Spa Plantation Bay Resort and Spa offers a truly serene getaway that combines breathtaking lagoons, world-class pools, and exceptional hospitality. From the moment we arrived, we were captivated by the resort's unique layout, which revolves around stunning man-made lagoons that blend harmoniously with the natural surroundings. Whether you prefer swimming, kayaking, or simply lounging by the water, there’s something for everyone. The expansive pools are equally remarkable, perfect for both relaxation and family fun. The accommodations were spacious, well-appointed, and designed to make you feel at home. The rooms reflect a classic colonial aesthetic, with modern amenities to ensure comfort and convenience. Our balcony offered gorgeous views of the lagoon, which made for peaceful mornings and magical sunsets. What truly made our stay exceptional was the service. The staff were attentive, friendly, and went out of their way to make us feel welcome. Every request was met with a smile, and the level of care they provided added a special touch to the experience. Their dedication to making each guest feel valued is truly commendable. One highlight of Plantation Bay is the sheer variety of activities available. Whether it’s taking a dip in the lagoon, trying out water sports, or exploring the beautifully landscaped grounds, there’s never a dull moment. For those who want to unwind, the spa offers a range of treatments in a tranquil setting—perfect for anyone seeking relaxation. While the resort provides plenty to keep you entertained, we recommend venturing into the local area in Mactan. It’s safe, affordable, and a wonderful way to experience authentic Filipino culture. From vibrant markets to delicious local eateries, there’s so much to explore just a short ride from the resort. The only downside to our stay was the quality of food and the pricing for drinks.

Stayed in November 2024

Lots of rules such as no raised voices, no sound on electronic devices in public areas. I realize it's for the comfort of all guests, but kids having fun in the pool with raised voices shouldn't be an issue. Didn't liked being nickled and dimed for every single thing. (Laundry was $50)

Loved the facilities! Great pools and lots of good options. Free golf cart service throughout the resort. Airport shuttle, concierge, snack and drink store.

Stayed in November 2024

Bathroom has old smell and a little dated. When we stepped outside to the veranda it felt like there was a heater right above the ceiling but it got cooler as we stepped a little further though. This is just my two cents….there was a letter to the guests to reserve in advance especially big parties. In the letter, it felt like a diss to an american restaurant chain and at the same time mentioning another american 3 Michelin star restaurant…. I think that part of the letter is totally unnecessary. Just keep it short and simple and you don’t need to criticize another restaurant to make your point just simply ask that a reservation is necessary for big parties because you cook to order, that’s it.

Big space, mostly quite, lots of swimming area and activities to do. Friendly staff

Stayed in November 2024

the rules that if we want to eat inside the room we can't buy foods with soap but they don't have any alternative that we can had foods to eat,we need to go outside to buy something to eat

nice but the policy is very strict

Stayed in November 2024

Very friendly staff

Stayed in November 2024

Food was average. Beach area :(

Staff was pleasant. Additional services as pick up from the airport was very operative. Beautiful spa area with pleasant personel. Wide selection of swimming pools.

Stayed in October 2024