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  5. Reviews of Jade Hotel and Suites

Reviews of Jade Hotel and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

1120 Don Chino Roces Avenue, Makati, 1204 Manila, Philippines

#291 of 599 hotels in Manila

Guests' Choice

Review score

Based on 181 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 27 March 2025

    6.0
    Very friendly staff but otherwise not the best
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The AC in the room was extremely noisy, like really a lot. We had an issue that one of the bedsheets got stained a bit during our stay and they charged around 15 Euro additionally for it which we believe to be overcharged. We didn't take the breakfast there but took a quick look and it didn't look very good, also not really anything vegetarian there except eggs.

    The staff was really sweet and super helpful, they made us feel very welcome.

    Stayed in March 2025

  • Reviewed: 19 January 2025

    9.0
    Close to most things, comfy bed, would stay again.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    We chose the breakfast option with the room. However it is a Filipino breakfast. Scrambled eggs (way too salty), noodles, rice, meat, small french stick bread and coffee. It didn't really accommodate for Westerners, just for basic toast, butter, jam and tea options, so we ate breakfast elsewhere. The restaurant we did try one evening, even though they have a great variety on the menu, most is not available. We asked for the Burger and Fries, but burgers weren't available, I'm guessing they only do Filipino food. The pool looks way bigger in the photo's, it's only around 10m long.

    The rooms are as advertised, plenty of space, lots of cupboards for storing. The staff were great.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needs to be cleaned and updated.

    The location is good! A lot of restaurants nearby.

    Stayed in November 2024

  • Reviewed: 2 January 2025

    8.0
    New Year!
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Clogged sinks and malfunctioning hair blower.

    Polite Staff, Pool

    Stayed in January 2025

  • Reviewed: 30 November 2024

    9.0
    Highly recommended for those who will be looking for a place to stay in Makati.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    Kakulay ng damit ko ung kurtina :P

    The 40% discount on food orders for bookings via booking.com was a steal! Their food is also good, kahit na konti ang naka check in that time (because it's a weekday), we were very satisfied with our food orders. Panalo ung clam chowder nila! Highly recommended for those who will be looking for a place to stay in Makati.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    9.0
    Amazing pool with view on Makati
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    /

    Clean, spacious & confortable room We really loved the infinity pool So grateful we could extend our check out to 6pm because of a late flight. It was highly appreciated !

    Stayed in November 2024

  • Reviewed: 3 October 2024

    6.0
    Great and close to little restaurants
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water in the room for a shower

    Great swimming pool with awesome view

    Stayed in September 2024

  • Reviewed: 1 October 2024

    9.0
    It was a pleasant stay at jade hotel, if ever i go back to manila i will go back to jade.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    so far everything is Good.

    food is Good but maybe need to add more variety of food, a different set of menus every day would be great. As for the Pool, it's good. As for the room, it is comfy and good.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    It was ok. Cant complain
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Not much

    Staff’s are helpful and friendly

    Stayed in September 2024

  • Reviewed: 26 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit smaller than expected.

    A good basic breakfast and a nice clean pool. Great wifi connection and an interesting area to explore.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    7.0
    It was ok. A bit expensive for the facilities that were not up to par.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Hot outside the room. A lot of food items not available in the restaurant.

    The room was ok. Tv difficult to navigate.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    9.0
    Comfortable hotel with friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    My only complaint is that the pool could've been cleaner.

    The staff was really friendly and helpful. The included breakfasts were delicious and the bed was very comfortable. Me and my fiancée thoroughly enjoyed our stay.

    Stayed in July 2024

  • Reviewed: 19 June 2024

    7.0
    I wouldnt recommend
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a mouse in the room😭 I went to the reception and spoke to Jen who is condescending! She looked straight in mybeyes to say, mouse problem is rampant in all rooms because of the drainage and she cant do anything about it. No emotion at all considering my daughter is petrified she had to sleep next to me because of this (my dauughter is 14) Also no one is manning the bar in the swimmingpool. It looks shabby!

    I love the area, and its closer to so many places - The swimmingpool view is also very nice TBH .Hanna in the reception is sweet and accomodating

    Stayed in June 2024

  • Reviewed: 11 June 2024

    6.0
    Just okay.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    Pool was disappointing, it was not clean and was small, very different from the photos. Had to give a low score since the pool was our main consideration when we chose this hotel, yet it was disappointing.

    Room was spacious.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    I liked the room. Was more like an apartment than a hotel room. Wish could have stayed longer than one night and would visit again and stay longer another time in the future. I liked the swimming pool and the view of Makati.

    Stayed in June 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't find anything wrong

    Everything

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness of the room, stained bed linen,dirty fridge, no room service despite leaving message to 'clean the room'

    Simple and easy to find. Good,smaller rooms just enough to accomodate us.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    Could be muuuuch better
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Location around is very dirty and rundown. Place is rundown as well, it could be much nicer with a bit of care. Staff is nice. But one only speaks enough English. Breakfast is not good, only warm meal. Pity because it could be all much nicer!

    Swimming pool on the top roof is amazing Spacious room

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    OK to stay in it, overall normal good hotel
    • Leisure trip
    • Couple
    • Premier Suite
    • Stayed 2 nights
    • Submitted via mobile

    They take from my 2000 deposit 300 peso for little stains on the white towel, when it's actually should be take 100 peso only or even nothing like any excellent hotels 🏨

    Everything like 🏧, restaurants, shopwise and other shops and Cafe's are near by it, good internet connection and ok bedroom and bathroom. You can stay for one month starting of 18000 peso and above which is nice and good value.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    A great stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is very limited

    The staff are really friendly, the rooms are clean the beds are comfortable it's in a great location and Shopwise is straight across the road I would definitely stay here again

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are professional

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Enjoyed my stay,however maybe they could improve in the food quality
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Quality of the food

    Affordable

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    we will be back
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 15 nights

    bed is small the sofa as well

    breakfast is really good

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The water cooker was not really clean.

    The staff was too nice. The rooms are comfy. The facilities are great. The pool was great

    Stayed in March 2024

Showing 1 – 25

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