Reviews of Citadines Cebu City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Dear Valued Guest, Greetings from Citadines Cebu City! Thank you so much for sharing your positive feedback about your recent stay with us. We truly appreciate your kind words and are delighted to know you had a pleasant experience. We look forward to welcoming you back soon and having the opportunity to serve you again.

Dear Valued Guest, Greetings from Citadines Cebu City! Thank you so much for sharing your positive feedback about your recent stay with us. We truly appreciate your kind words and are delighted to know you had a pleasant experience. We l… Show more

Warm Greetings from Citadines Cebu City! Thank you for sharing your positive review. We’re delighted to hear that you enjoyed our breakfast offerings and found our staff to be very helpful during your stay. Providing warm hospitality and a satisfying start to the day are among our top priorities, and it’s truly rewarding to know that these aspects made a positive impression on you. Your kind words will be shared with our team, as they serve as wonderful encouragement. We sincerely appreciate your feedback and look forward to welcoming you again soon.

Warm Greetings from Citadines Cebu City! Thank you for sharing your positive review. We’re delighted to hear that you enjoyed our breakfast offerings and found our staff to be very helpful during your stay. Providing warm hospitality and … Show more

Warm Greetings from Citadines Cebu City! Thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff to be very friendly and helpful—your kind words are a wonderful reflection of the service we strive to provide. We also appreciate your comments regarding the temperature in the lobby and elevators. Your observations are important to us, and we will review our climate control settings to ensure a more balanced and comfortable environment for all our guests. Your feedback helps us improve, and we are grateful for your insights. We look forward to welcoming you back for an even more enjoyable stay.

Warm Greetings from Citadines Cebu City! Thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff to be very friendly and helpful—your kind words are a wonderful reflection of the serv… Show more

Dear Sir Bryan, Warm Greetings from Citadines Cebu City! Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our facilities, including the pool, fitness centre, and well-appointed guest room. It’s wonderful to know that the kitchenette added to the convenience and comfort of your stay. We’re especially pleased that our breakfast offerings left a positive impression. Providing a wide variety of fresh and flavorful options is something we take pride in, and your remarks are truly appreciated. Your feedback is a great encouragement to our team, and we look forward to welcoming you back for another enjoyable and memorable stay.

Dear Sir Bryan, Warm Greetings from Citadines Cebu City! Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our facilities, including the pool, fitness centre, and well-appointed guest room. It’s wond… Show more

Warm Greetings from Citadines Cebu City! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast offerings and found them to be superb—your kind words are truly appreciated by our culinary team. We also acknowledge your comments regarding the location and accessibility. While we’re pleased that you found some dining options conveniently located within the property, we understand that the surrounding area may not have met your expectations for walkability. Your feedback is important to us, and we will continue working to ensure our guests are well-informed and supported throughout their stay. It was a pleasure to host you, and we hope to welcome you back again soon.

Warm Greetings from Citadines Cebu City! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast offerings and found them to be superb—your kind words are truly appreciated by… Show more

Dear Ms. Dawn, Warm Greetings from Citadines Cebu City! Thank you for your kind and thoughtful review. We’re delighted to hear that you enjoyed your stay and found our location so convenient, with easy access to nearby restaurants, the Abaca bakery, and essential amenities like ATM machines at Baseline Centre. It’s wonderful to know that the apartment’s cleanliness, in-room facilities—including the washing machine and provided essentials—met your expectations. We’re especially grateful for your kind words about our staff, and we’re pleased that the city view and swimming pool added to your experience. It’s always rewarding to hear that guests would love to stay longer—that’s the highest compliment we can receive. We look forward to welcoming you back for an even longer and more memorable stay in the future.

Dear Ms. Dawn, Warm Greetings from Citadines Cebu City! Thank you for your kind and thoughtful review. We’re delighted to hear that you enjoyed your stay and found our location so convenient, with easy access to nearby restaurants, the A… Show more

Warm Greetings from Citadines Cebu City! Thank you for taking the time to share your experience. We are deeply sorry to hear about the distressing incident during your stay, and we sincerely apologize for the breach of privacy and the discomfort it caused you and your children. Please know that this is not reflective of the standards we uphold at our property. We take matters of guest safety and security with the utmost seriousness, and we are currently conducting a thorough internal investigation to understand how this occurred and to ensure that such an incident does not happen again. We regret that your stay was cut short and that we were unable to meet your expectations. While we understand your decision to leave early, we also recognize your concern regarding the refund and would welcome the opportunity to discuss this further. Should you wish to speak with us directly, please contact our Guest Relations team at [contact information]. Your feedback is invaluable in helping us improve, and we hope you will allow us the opportunity to regain your trust in the future.

Warm Greetings from Citadines Cebu City! Thank you for taking the time to share your experience. We are deeply sorry to hear about the distressing incident during your stay, and we sincerely apologize for the breach of privacy and the disc… Show more

Warm Greeting from Citadines Cebu City! Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that you found your stay at our hotel both amazing and comfortable. Providing a welcoming and relaxing environment for our guests is always our top priority, and it’s truly rewarding to know that we succeeded in making your visit enjoyable. Your feedback serves as wonderful encouragement for our entire team. We look forward to welcoming you back again soon for another memorable stay.

Warm Greeting from Citadines Cebu City! Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that you found your stay at our hotel both amazing and comfortable. Providing a welcoming and r… Show more

Warm Greetings from Citadines Cebu City! Thank you for your kind words! We’re thrilled to hear that you enjoyed the breakfast—it’s always our goal to start our guests’ day on a delicious and satisfying note. Your enthusiasm means a lot to our culinary team, who take great pride in offering a variety of fresh and flavorful options each morning. We’re so pleased that it made a memorable impression. We look forward to welcoming you back soon for another amazing breakfast—and an equally enjoyable stay.

Warm Greetings from Citadines Cebu City! Thank you for your kind words! We’re thrilled to hear that you enjoyed the breakfast—it’s always our goal to start our guests’ day on a delicious and satisfying note. Your enthusiasm means a lot to… Show more

Dear Ms. Charmae, Warm Greetings from Citadines Cebu City! Thank you so much for your wonderful feedback. We’re thrilled that your stay was filled with convenience, comfort, and memorable moments. It’s heartwarming to know that our central location made exploring Cebu City a breeze, and we’re especially proud of our reception team for assisting you in resolving your son’s lost phone situation. Going the extra mile is a commitment we hold dear, and your kind words affirm that effort. We're delighted you enjoyed our breakfast offerings and found time to unwind at the infinity pool—a guest favorite indeed! Thank you for recommending us. It means the world to us, and we look forward to welcoming you back for another exceptional experience.

Dear Ms. Charmae, Warm Greetings from Citadines Cebu City! Thank you so much for your wonderful feedback. We’re thrilled that your stay was filled with convenience, comfort, and memorable moments. It’s heartwarming to know that our centr… Show more

Warm Greetings from Citadines Cebu City! Thank you so much for your wonderful feedback. We’re thrilled that your stay was filled with convenience, comfort, and memorable moments. It’s heartwarming to know that our central location made exploring Cebu City a breeze, and we’re especially proud of our reception team for assisting you in resolving your son’s lost phone situation. Going the extra mile is a commitment we hold dear, and your kind words affirm that effort. We're delighted you enjoyed our breakfast offerings and found time to unwind at the infinity pool—a guest favorite indeed! Thank you for recommending us. It means the world to us, and we look forward to welcoming you back for another exceptional experience.

Warm Greetings from Citadines Cebu City! Thank you so much for your wonderful feedback. We’re thrilled that your stay was filled with convenience, comfort, and memorable moments. It’s heartwarming to know that our central location made ex… Show more

Warm Greetings from Citadines Cebu City! Thank you very much for your thoughtful feedback. We’re truly delighted to receive your perfect ratings for staff and cleanliness—your kind words affirm the dedication and hard work of our team in delivering a warm and well-kept environment. We also value your input on our location, facilities, comfort, and overall value. These insights help us identify areas for improvement as we continuously strive to provide an even better experience for every guest. It was a pleasure having you with us, and we look forward to the opportunity of welcoming you back in the future.

Warm Greetings from Citadines Cebu City! Thank you very much for your thoughtful feedback. We’re truly delighted to receive your perfect ratings for staff and cleanliness—your kind words affirm the dedication and hard work of our team in d… Show more

Warm Greetings from Citadines Cebu City! Thank you for your outstanding review. We are deeply grateful for your perfect scores across all categories—especially your kind recognition of our staff, cleanliness, location, facilities, comfort, and value for money. We're thrilled to hear that you loved the room and found it clean and new. Providing a welcoming and well-maintained environment is a top priority for us, and it’s rewarding to know that this made a positive impression on your stay. It was a pleasure to host you, and we look forward to welcoming you back for another exceptional experience.

Warm Greetings from Citadines Cebu City! Thank you for your outstanding review. We are deeply grateful for your perfect scores across all categories—especially your kind recognition of our staff, cleanliness, location, facilities, comfort,… Show more