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Reviews of Citadines Cebu City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Baseline Center Juana Osmena Street, 6000 Cebu City, Philippines

#3 of 188 hotels in Cebu City

Guests' Choice

Review score

Based on 1344 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Family with young children
    • Studio Executive
    • Stayed 1 night
    • Submitted via mobile

    None

    This place is most comfortable and clean

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Executive
    • Stayed 1 night
    • Submitted via mobile

    Very helpful staff and great breakfast

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio Executive Twin
    • Stayed 3 nights
    • Submitted via mobile

    The lobby at ground level was freezing. I like it cool but its like a walkin freezer. Better to cold then to hot. Elevators generally to hot.

    Very friendly and helpful staff.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Great facility with pool, small fitness centre and great room. Access to kitchenette was great.
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was excellent. Feast of food and many options to choose from.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Executive
    • Stayed 2 nights
    • Submitted via mobile

    - Location wasnt as expected there are a few food places at the ground floor of the hotel otherwise, you need to Grab it to another location as walking isnt the best in this area.

    - The breakfast was superb

    Stayed in July 2025

  • Reviewed: 8 August 2025

    10
    Would love to stay longer.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location is so convenient, it has restaurants and the Abaca baker has super yummy food, their coffee is amazing. It has ATM machines at the vicinity of the Baseline Centre. The apartment is so clean, it has washing machine, they provide washing up liquid and a little bit of detergent powder. The staff are wonderful. It has an also view of the city and swimming pool.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was amazing!!!

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Amazing staff, perfect location and super great value for money!
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 1 night
    • Submitted via mobile

    The location is perfect just right in the heart of Cebu City so everything is very accessible. The staff are extraordinarily being very kind and helpful. My son lost a phone in one of our grab rides and the hotel reception staff really took their way to help me contact and resolved the challenge. The breakfast is amazing and my overall experience has been perfect. The infinity pool was also an extra cherry on top. Totally recommend this hotel.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Executive
    • Stayed 2 nights
    • Submitted via mobile

    Love the room, clean and new

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Executive
    • Stayed 4 nights
    • Submitted via mobile

    Staff and location

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Studio Executive
    • Stayed 4 nights
    • Submitted via mobile

    Room was a little warm air wasn't as cold as last time I stayed but it was ok

    Staff and location

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Studio Executive
    • Stayed 2 nights
    • Submitted via mobile

    Location, staff, and very comfy rooms

    Very clean and great location have stayed 3 different times and has always been excellent

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Wonderful stayed
    • Leisure trip
    • Family with young children
    • Studio Executive
    • Stayed 3 nights
    • Submitted via mobile

    Nothing bad experienced

    Clean and staff are so kind and easy to communicate with.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Pleasant Experience
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 3 nights

    flickering electricity in our room (resolved eventually) breakfast tends to become full; hope they widen the spae

    spacious rooms location accommodating and helpful staff

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Great location with spacious rooms
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 3 nights
    • Submitted via mobile

    We are a family of five including three young adults (ages 18-24), therefore we had to book three rooms since the maximum number of people per room is two. We could have easily fit 3 in the two twin bed room by adding a third twin or in the one-bedroom suite/apartment (switch out the sofa for a pullout sofa). Booking three rooms made our stay a bit more expensive than we would have liked to have spent. We were rarely in the rooms since we had excursions both full days we were there. Additionally, it would have been convenient for housekeeping to keep extra toilet paper and facial tissues as we ran out and had to call for more. The washer/dryer combo unit was convenient in the apartment room, however the dryer is not very efficient. It took about 1.5+ hours to dry a small load making for a long evening to do two loads of laundry after coming back from day long excursions.

    The rooms are spacious and beds were comfortable. It was nice to have a full size refrigerator in the rooms and a washer and dryer machine in the apartment room. The hotel is centrally located with several restaurants and convenience stores in the same building. The staff was very accommodating in providing sandwich boxes to go since we would miss breakfast all three mornings due to early excursion departures at 4 am and 5 am, both days. The banana bread from Abaca was our favorite.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 2 nights
    • Submitted via mobile

    None

    I love the place, close to everything. They can also keep your luggage while you are exploring or doing something in the city even tho you already checked out. Breakfast is delicious and taxis are just right outside the hotel.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    It was short and sweet. We will definitely be booking again when we go to Cebu
    • Leisure trip
    • Family with young children
    • Studio Executive
    • Stayed 1 night
    • Submitted via mobile

    Hope there will be a kids play area soon

    There are stores in the area and the surroundings are we'll lighted. The staff are friendly. The rooms are clean. The food in Abaca is great.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Great place, great location and very comfortable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Breakfast having to queue to get into the restaurant outside of the building - not great, could be a better system but once you got inside the variety was good

    I loved this apartment it was perfect for my last night in Cebu and close walking distance to places to eat. Staff were friendly and the stay was comfortble

    Stayed in May 2025

  • Reviewed: 22 June 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Studio Executive Twin
    • Stayed 1 night
    • Submitted via mobile

    Perfect last few nights to our trip!

    Stayed in April 2025

  • Reviewed: 15 June 2025

    8.0
    Great staff
    • Leisure trip
    • Couple
    • Studio Executive
    • Stayed 1 night
    • Submitted via mobile

    The coffee was not good so had to buy coffee ourselves

    After we smelled something bad in the room we could change our room without any problems

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Will definitely stay here again
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 3 nights
    • Submitted via mobile

    The only negative was that the single beds were too small. Everything else was perfect.

    Room was spacious and clean. It has a mini kitchen area and free drinking water, that was really nice. Location was perfect. Staff were very friendly.

    Stayed in May 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Executive Twin
    • Stayed 3 nights
    • Submitted via mobile

    Its very close to downtown Cebu and the amenities is very nice. Theres Robinsons Supermarket located at the basement of the building so its not hard to get some consumables during the stay.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    No problems
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Pool water cold

    Great

    Stayed in April 2025

  • Reviewed: 22 May 2025

    9.0
    I recommend
    • Leisure trip
    • Couple
    • Studio Executive Twin
    • Stayed 2 nights
    • Submitted via mobile

    ideal for visiting the island but I prefer the province (I'm not a fan of the city)

    Again and again the welcome from the staff (as is often the case in the Philippines) This time on arrival at the Lobby I was greeted by two very friendly ladies (I'm not sure of the names? Yiam? And Julia? I think 🤔) with a big smile and a great desire to help during my stay, organized my transfers and my excursions, great thanks again. The location of the hotel is ideal

    Stayed in April 2025

Showing 1 – 25

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