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  5. Reviews of Cebu White Sands Resort and Spa

Reviews of Cebu White Sands Resort and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Maribago Beach, M.L Quezon Highway, Barangay Looc, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines

#23 of 67 hotels in Mactan

Guests' Choice

Review score

Based on 80 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.8

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    7.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 24 July 2025

    8.0
    I would recommend to others and i would most definitely stay there again!
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    Front desk reception staff, service staff were very kind. The breakfast buffet was my most favorite meal!

    Stayed in July 2025

  • Reviewed: 13 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Beachfront was poor, kinda swampy, needs more sand and umbrellas recliners.

    Staff was very accommodating, very nice, very sweet people. Swimming pool was very nice. Breakfast, Lunch and dinner meals were excellent. 8th floor sky deck restaurant had very good ambience. Due to late check in, staff extended check out time.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    7.0
    Recommended for family staycation.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    limitted time for food/beverage availability. Foods are delicious but very small serving.

    Excellent/suitable room for family.

    Stayed in May 2025

  • Reviewed: 1 May 2025

    9.0
    Returning after 17 years.
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    The room that we stayed in looked a little tired - it would benefit from a little rejuvenation.

    The food, both the restaurant and breakfast. The staff. The landscaping.

    Stayed in March 2025

  • Reviewed: 2 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Good 4 star hotel next to the ocean!

    Stayed in April 2025

  • Reviewed: 21 February 2025

    8.0
    It was comfortable and very friendly staff.
    • Leisure trip
    • Couple
    • Grand Luxe Room
    • Stayed 2 nights
    • Submitted via mobile

    We have to change the room phone…was loose jack connection

    Buffet breakfast

    Stayed in February 2025

  • Reviewed: 18 February 2025

    7.0
    Good
    • Family with young children
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    Advertised courtesy bus but they dont have one & the company they call for you charges double the fair in a maxi style cab Advertise room service but no menu in rooms and you are not allowed to take one to your room. You have to sit downstairs and order & it is a 25% of your total order surcharge to get room service. What is the point of room service if you have to order at the restaurant?

    Stayed in February 2025

  • Reviewed: 15 February 2025

    8.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Pool closes early, other pool only open weekends. Not super close to much

    Breakfast was great, good amenities, nice rooms

    Stayed in February 2025

  • Reviewed: 29 January 2025

    7.0
    enjoy
    • Leisure trip
    • Couple
    • Grand Luxe Room
    • Stayed 2 nights
    • Submitted via mobile

    can relax

    Stayed in January 2025

  • Reviewed: 18 January 2025

    8.0
    Great staff, swimming pool par excellence, shame about the caged birds
    • Leisure trip
    • People with friends
    • Grand Luxe Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel had large birds in small cages, totally ruined what should have the ideal destination

    Rooms, the pool, staff, breakfast

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Grand Luxe Room
    • Stayed 1 night

    Everything was great from front desk to security. The service was super. Food was excellent in the open covered dining area near the pool and ocean view, but there were a couple of flies that were going around our table.

    The hotel made our shuttle arrangement to the airport at 3:40 AM and even prepared yummy sandwiches upon check out since we will miss the breakfast that was included in our room. They also provided cold and fresh cucumber juice when we checked in!

    Stayed in January 2025

  • Reviewed: 27 November 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    The location it isn’t the best location, also the beach is not as good as the per the pictures. Not a beach to swim. We purchased a 4hs tour and it was 2.5hs only

    Nice pool, breakfast

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    An amazing resort with no proper beach
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    And their main issue for me is their beach. Or more like an absence of such, if you wouldn't call a beach one seaweed-infested peace of coast with dirty water and boats all around. It's so ridiculous, even men on boats suggest to bring you to a better beach for just $10 per pax. That said, tiny room improvements may include: a mini-bar and a liquid hand soap.

    This is just an amazing resort with super-clean and comfy rooms and perfect service feauturing really nice pools and a roof-top bar with an impressive view. I would really love to return here once they fix their main issue.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    7.0
    Place is ok for a couple of nights.
    • Leisure trip
    • Couple
    • Grand Luxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was rock hard, very dated. Ordered room service, 2 bowls of chips. Hot only one bowl by the time they brought our second bowl our first bowl was cold. The beach is not swimmable.

    Pool was nice and so were the gardens.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    Pleasant but had to go elsewhere is get into the ocean.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Make sure you go at the right time because in October there was no white sand beach. There beach is located in a bad place to where the water look very dirty. Not able to get in for sure.

    Clean and people are friendly

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Good Mactan hotel choice
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Could have had more menu choices. Low tide requires divers to walk quite far to boat, sometimes carrying heavy equipment. Sometimes the staff was a little too attentive. I notice this is common in other Philippines hotels. Just unusual for a Westener.

    Clean, beautiful, calm and secure campus. Dive shop on campus. Large, clean pool. Plenty of friendly staff always around ready to assist.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Cozy and reasonable stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The water pressure in the bathroom was too weak. It got me hard to take a shower.

    Breakfast was so good. Every food we had on the rooftop bar was great. The price of food was kind of high but still worth paying and reasonable. The rooms and facilities were pretty clean even though they looked old. The staff I met were also very friendly and helpful.

    Stayed in October 2024

  • Reviewed: 24 August 2024

    7.0
    Entertaining
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 1 night

    I paid the rooms but funny enough i slept in a older bed & quite uncomfy, everyone slept like an Angel except me. The name white sands & resorts didn’t match the place. The pics on website was different than in real. The beach has full of seaweeds. There’s not even a place to swim due to boats ducking the area. Quite annoying. Probably for those who visited during high tide they’re lucky but evenso. The management should manage property especially on the beach side with more care & considering that foreigners or locals love to swim that’s what we cane here for. For the daily price they asked. At least the beach would be nice!

    The staff are friendly & polite. Breakfast was good& lots of choices. The swimming pool is big enough & there’s a pool for kids. The penthouse bar with a live band was cozy & nice view. Foods are delicious in White Sands!

    Stayed in July 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 7 nights
    • Submitted via mobile

    Hotel needs a little upgrading.

    Food was delicious, pool was nice. View was lovely. Staff were very friendly. Para sailing was amazing.

    Stayed in May 2024

  • Reviewed: 8 April 2024

    7.0
    A decent airport hotel one night layover
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    We had dinner on the rooftop bar and the food was passable but not great

    We had a family suite with a double and single bed in frost room and a separate bedroom with the most comfortable bed we had in our 3 week Philippines trip. Buffet breakfast was decent and had nice live music on in day and evening. 20 minutes from airport, decent pool but don’t expect too much from the beach.

    Stayed in April 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Grand Luxe Room
    • Stayed 2 nights

    I contacted the hotel to make a request about the room number and they told me to contact Booking.com so I did, but Booking.com stopped responding to me after a while. Ended up paying more than we had to if Booking.com did some work and responded to me. Do not use Booking.com to make a reservation for this hotel.

    staffs were friendly. Nice and clean pool. Highly recommend booking through the official website.

    Stayed in February 2024

  • Reviewed: 17 November 2023

    9.0
    its a good place
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    at the beach..full of motor bsnca

    its good

    Stayed in November 2023

  • Reviewed: 18 July 2023

    8.0
    Pleasant relaxing holiday.
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 7 nights
    • Submitted via mobile

    Good Breakfast, nice pool, and spacious grounds, floor 8 fantastic place with live entertainment👍

    It was a pleasant stay, we where very thankfully upgraded when our toilet was defective so that was nice. Floor 8 restaurant and bar is nice and sensibly prices all in all a nice place worthy of the price.

    Stayed in July 2023

  • Reviewed: 25 May 2023

    9.0
    great staff, good stay
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 14 nights
    • Submitted via mobile

    they were booked for private events as well. very large parties, weddings, receptions

    extremely clean.

    Stayed in May 2023

Showing 1 – 25

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