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  5. Reviews of Arterra Hotel and Resort

Reviews of Arterra Hotel and Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Punta Engaño, Lapu Lapu City, Cebu, 6015 Mactan, Philippines

#67 of 67 hotels in Mactan

Guests' Choice

Review score

Based on 20 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.4

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 20

  • Reviewed: 26 August 2025

    8.0
    quiet and peaceful location with wonderful sea views
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Sea View
    • Stayed 2 nights

    all good but you need a taxi to get to most places as you are far from town. a smart tv would be nice -just nit picking

    wonderful sea views from a modern and spacious room. staff were very helpful and professional. the location is quiet and peaceful as its on the furthest point of the bay.

    Stayed in August 2025

  • Reviewed: 6 June 2025

    8.0
    Despite its budget-friendly rates, the hotel does not compromise on quality. You get more than what you pay for in terms
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    This hotel is a hidden gem—affordable yet offering excellent quality and comfort. Located away from the busy city, it’s the perfect place to unwind and escape the noise and stress of urban life. The peaceful surroundings immediately make you feel relaxed, and the quiet atmosphere makes it ideal for a restful getaway. The rooms are spotless, well-maintained, and thoughtfully arranged to ensure comfort. The entire property is clean and serene, making it a great option for both couples seeking a romantic break and families wanting quality time together in a calm setting.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    8.0
    Quiet relaxing stay
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights

    It was our 2nd stay at Arterra. During our first stay, breakfast was buffet set up. During our 2nd stay, breakfast became plated. The food was still good although I was surprised with the change.

    Loved the location. It's peaceful and quiet. Rooms are clean. Staff are friendly. Food is good.

    Stayed in June 2025

  • Reviewed: 18 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Need to upkeep bathroom. Showerhead was not properly maintained. Edge trim seals are peeling off

    Stayed in February 2025

  • Reviewed: 3 January 2025

    8.0
    Nice location just one step to the sea
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    Buffet menu was not diverse

    Buffet was tasty and sea view room was wonderful location

    Stayed in December 2024

  • Reviewed: 22 September 2024

    9.0
    Good Hotel
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 12 nights
    • Submitted via mobile

    No AC in the gym made it unusable. Location is a bit far away from everything but the trade off is your right on the coast with a beautiful view. Internet connection wasn't the best & the balcony had quite a lot of bird poo on it. But again they can realistically only do so much with that.

    The staff were all fantastic. Anything you needed they would help you. Always said good morning with a smile and always opened the door for you. Great staff service and very welcoming! The bed was comfy and spacious, tea & coffee in the room each morning. They let me have an extra hour in the pool one evening too. It's pretty good value for money. I would probably stay here again.

    Stayed in September 2024

  • Reviewed: 15 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    None

    Very laid back spot and quiet, just need more maintenance on their pool area to bring back a relaxing view on the beach side

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    for the price it hard to beat.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Suite
    • Stayed 1 night

    I went to this place the gym, all but one Cardio equipment was down and out of order. So that was not good. I tired to walk out side the place but your limited where you can walk because the location of this place. So you have to be creative

    The room was good for the price, they good wifi and pool was nice.

    Stayed in April 2024

  • Reviewed: 8 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Maintenance of the basketball gym - it needs attention

    Excellent and friendly staff

    Stayed in November 2024

  • Reviewed: 26 November 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • King Suite
    • Stayed 3 nights

    Nothing

    view and the ambience

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    If you want to stay in a quiet and relaxing place, this is a the place to go. The staffs are very accommodating especially to Jack from the concierge department, always greet you good morning and even take a photo of us before we left the hotel. The food is very good and breakfast was buffet. The room was very clean and bed is so comfy, we are definitely coming back.

    Stayed in November 2024

  • Reviewed: 23 August 2024

    10
    An Awesome Place to relex with sea view
    • Leisure trip
    • People with friends
    • Deluxe King Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I had an exceptional stay at this hotel, and it was worth every penny. The highlight was undoubtedly the breathtaking sea view that made every morning feel like a dream. The staff were incredibly friendly and provided top-notch hospitality throughout my stay, making me feel right at home. The room was clean, neat, and well-maintained, offering a peaceful escape from the chaos of city life. I couldn’t have asked for a better place to unwind and relax. If you're looking for a tranquil getaway with excellent service and stunning views, this hotel is the perfect choice. Highly recommended.

    Stayed in August 2024

  • Reviewed: 2 April 2024

    1.0
    Don’t stay at this hotel it is appalling, it has to be the worst hotel I have ever stayed in
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights

    It was awful, main thing was lack of dining, we checked in for 3 nights to get a couple of days R&R before traveling home, on arrival we were told restaurant open from 6.00am to 5.00pm, then told next day till 9.30pm. First day tried to order lunch but they weren't open. Then they told us Restaurant open again from 5.00pm to 7.00pm but only serving (inadequate) breakfast. They offered to order in Mc Donalds or Jolibee, Ironic as the policy they sent when we made the booking says no outside foods allowed Web site shows 24hour room service - they don't have. -Its not as if there are any alternatives close by. See full review on Trip Advisor

    Stayed in March 2024

  • Reviewed: 12 July 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with City View
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 9 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 11 March 2025

    10
    Exceptional
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 1 March 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 11 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

Showing 1 – 20

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