Reviews of The Stanley Hotel & Suites 5 stars
Sir John Guise Drive, Port Moresby, 121 Port Moresby, Papua New Guinea
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewwe had to pay the breakfasts at the restaurant for miscommunication between the front desk and restaurant, the front desk should have checked with the guests if they will use extra-charged facilities at the hotel when they are checked in.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in May 2025
Verified reviewThe breakfast is fantastic, so much choice and variety. Location is great and the staff are second to non!
nothing, the hotel is a well oiled machine!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewExcellent location, clean, modern and the majority of staff were very welcoming and friendly. Food was delicious and the facilities were awesome.
Majority of staff were friendly however the inflexibility of one particular employee at times at the front desk was a little disappointing
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClose to the mall and near to the airport.
Many things in the room and the hotel are not in good shape.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe facilities are great and the staff are really friendly and helpful. If you need to stay in Port Moresby The Stanley is definitely the place.
The aircon in the room is cold and impossible to adjust, in fact the aircon on the whole floor was like a fridge. Outside of that this is a really nice hotel
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, effecient check in, comfortable and clean with hot water. Attached to the largest mall in the country 👍💖
Everything about my 5 days stay there.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewGreat hotel. Facilities are up to par to western standards. The room, gym, pool, restaurant, etc. the staff is very friendly as well. The fact that it’s next to a mall it’s a plus.
The hotel should do a much better job having drivers on call for its guests. Considering how dangerous Port Moresby is, they should have a solution for this problem.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewA neat clean room. The buffet breakfast was great and the staff were friendly.
Was disappointed that when we needed medical assistance for my son that the staff were unable to find a doctor or summon an ambulance, the best they could manage was a taxi.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe view was spectacular and very clean
You can hear conversations/loud talking of other guests walking past our hotel room from the entrance door
Dear Tahnee, Thank you so much for taking the time to share your feedback and for awarding us a perfect score of 10! We're delighted to hear that you loved the view and found the room to be clean and spectacular. We truly appreciate your kind words and are grateful for your support. Your feedback about the noise is valuable, and we will look into ways to improve the experience for our future guests. Thank you once again for choosing our hotel. We hope to welcome you back soon! Warm regards, The Stanley Hotel & Suites
Dear Tahnee, Thank you so much for taking the time to share your feedback and for awarding us a perfect score of 10! We're delighted to hear that you loved the view and found the room to be clean and spectacular. We truly appreciate y… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEverything was super great from check in to check out.
The waiting was quite long when I requested extra towels.
Dear Dorothy, Thank you so much for your wonderful 10 rating and for sharing your positive experience. We're thrilled to hear you enjoyed your stay and that you found the food great. It's fantastic to know that everything from check-in to check-out was super smooth. We apologize for the wait when you requested extra towels and appreciate your feedback. We'll work to improve our response times to ensure a smoother experience in the future. We look forward to welcoming you back soon! Warm regards, The Stanley Hotel & Suites
Dear Dorothy, Thank you so much for your wonderful 10 rating and for sharing your positive experience. We're thrilled to hear you enjoyed your stay and that you found the food great. It's fantastic to know that everything from chec… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEverything was excellent.
The shower head wasn't 🚿 working well in the room 812.
Dear John, Thank you so much for your perfect 10 rating and for sharing your feedback. We're delighted to hear that everything was excellent overall. We apologize for the inconvenience caused by the shower head in room 812. Your comments help us improve, and we will address this issue promptly. We look forward to welcoming you back and providing an even better experience next time! Best regards, The Stanley Hotel & Suites
Dear John, Thank you so much for your perfect 10 rating and for sharing your feedback. We're delighted to hear that everything was excellent overall. We apologize for the inconvenience caused by the shower head in room 812. Your comm… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewQuick and friendly response times with bookings, calls, emails and airport shuttle transfers.
No complaints. Happy with the service all round.
Dear Dulcie, Thank you so much for your wonderful review and for rating the hotel a perfect 10. We’re thrilled to hear that you found everything comfortable and convenient, and that our services met your expectations across the board. Your kind words about our team’s quick and friendly responses mean a lot to us. It was a pleasure hosting you, and we look forward to welcoming you back in the future! Warm regards, The Stanley Hotel & Suites
Dear Dulcie, Thank you so much for your wonderful review and for rating the hotel a perfect 10. We’re thrilled to hear that you found everything comfortable and convenient, and that our services met your expectations across the board. Your… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewVery nice gym and fantastic restaurant.
Dear Phil, Thank you very much for your kind review and for rating the hotel an 8. We’re glad you enjoyed our central location, the gym, and the restaurant. Your positive feedback motivates us to continue providing a great experience for our guests. We look forward to welcoming you again soon! Best regards, The Stanley Hotel & Suites
Dear Phil, Thank you very much for your kind review and for rating the hotel an 8. We’re glad you enjoyed our central location, the gym, and the restaurant. Your positive feedback motivates us to continue providing a great experience for o… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was great, and location of the hotel is perfect and closer to the shopping mall and in central location with proximity to the stadium, government offices and has fuel station for ease refilling and safe.
No bad experience
Dear Earnest, Thank you for your kind words! We're delighted to hear that you enjoyed the breakfast and appreciated our hotel's central location, close to the shopping mall, stadium, government offices, and fuel station. It's wonderful to know you felt safe and had a positive experience. We look forward to welcoming you back on your next visit! Regards The Stanley Hotel & Suites
Dear Earnest, Thank you for your kind words! We're delighted to hear that you enjoyed the breakfast and appreciated our hotel's central location, close to the shopping mall, stadium, government offices, and fuel station. It's w… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified review