Reviews of Ela Beach Hotel 4 stars
Ela Beach Road, 495 Port Moresby, Papua New Guinea
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewUpstairs Bar
Bar not open on Monday
Dear Stephen, Thank you for your excellent ratings and for highlighting the comfort of our beds, facilities, and service from our team. I appreciate your feedback regarding the Upstairs Bar not being open on Monday, and we will review this as we continue to improve our offering. We look forward to welcoming you back to Ela Beach Hotel soon. Regards, Tim
Dear Stephen, Thank you for your excellent ratings and for highlighting the comfort of our beds, facilities, and service from our team. I appreciate your feedback regarding the Upstairs Bar not being open on Monday, and we will review this… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe room was very clean, spacious, and comfortable. Staff were friendly, helpful, and attentive. I enjoyed my time there.
I was satisfied with the service and the facilities.
Dear Elfie, Thank you for your wonderful feedback and perfect scores across all categories. I’m so pleased to hear you found the room clean, spacious, and comfortable, and that our staff made your stay enjoyable with their friendly and attentive service. We truly appreciate your comments and look forward to welcoming you back to Ela Beach Hotel again soon. Regards, Tim
Dear Elfie, Thank you for your wonderful feedback and perfect scores across all categories. I’m so pleased to hear you found the room clean, spacious, and comfortable, and that our staff made your stay enjoyable with their friendly and att… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation and breakfast buffet was amazing.
Dear Anne-Maria, Thank you for your review. I’m delighted you enjoyed our location and breakfast buffet. I also appreciate your comments on staff and value for money, and we’ll use this feedback to further improve our service. We hope to welcome you back again soon. Regards, Tim
Dear Anne-Maria, Thank you for your review. I’m delighted you enjoyed our location and breakfast buffet. I also appreciate your comments on staff and value for money, and we’ll use this feedback to further improve our service. We hope to w… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe scenery
The Aircon need to be maintained.
Dear Sampson, Thank you for your perfect scores across all categories and for highlighting the scenery, our staff, and the overall experience. We truly appreciate your kind words and support. I also value your note regarding the air conditioning, and I will ensure our team reviews and maintains this promptly so that your next stay is even more comfortable. We look forward to welcoming you back to Ela Beach Hotel soon. Regards, Tim
Dear Sampson, Thank you for your perfect scores across all categories and for highlighting the scenery, our staff, and the overall experience. We truly appreciate your kind words and support. I also value your note regarding the air condi… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewI really liked how convenient it was to eat with the restaurant and bakery right there as well as how friendly the staff were!
They could have done a better job of making us aware of what facilities they had as well as where we could find them. (E.g. gym, pool
Hi there, Thank you for your great review and for highlighting the convenience of our restaurant and bakery, as well as the friendliness of our team. We’re glad you enjoyed your stay. We appreciate your feedback on making our facilities easier to find, and we’ll work on improving how we share that information with guests. We hope to welcome you back again soon. Regards, Tim
Hi there, Thank you for your great review and for highlighting the convenience of our restaurant and bakery, as well as the friendliness of our team. We’re glad you enjoyed your stay. We appreciate your feedback on making our facilities e… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe space was thoughtfully designed, offering a warm, welcoming atmosphere that made it easy to settle in and relax. I especially appreciated the sense of privacy and calm, provided with the balcony, as if I was at a residential neighborhood rather than a bustling hotel. The staff were friendly and attentive, yet never intrusive, adding to the overall feeling of comfort.
I was satisfied with all that was provided. Thank you.
Hi Elfie, Thank you for your exceptional review. We’re thrilled to hear that you felt at home with us and enjoyed the welcoming atmosphere and privacy of your space. It’s wonderful to know our team made a positive impact without being intrusive. We look forward to welcoming you back to your home away from home soon! Regards, Tim
Hi Elfie, Thank you for your exceptional review. We’re thrilled to hear that you felt at home with us and enjoyed the welcoming atmosphere and privacy of your space. It’s wonderful to know our team made a positive impact without being intr… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewStaff are amazing, they tend to recognise regulars which i appreciate the attentiveness to their jobs. Quick with catering to requests. Beds are very comfyyyy, get the best nights sleep. AND THE 24/7 PIZZA?? YESSS, amazing for when working late and need a bite.
Hi Rosemary, Thank you for your fantastic review. We’re delighted to hear you enjoyed your stay, from the warm service and familiar faces to the comfy beds and of course our 24/7 pizza. It’s great to know our team’s attentiveness and quick service made such a positive impression. We look forward to welcoming you back for many more great nights (and late-night pizzas!). Regards, Tim
Hi Rosemary, Thank you for your fantastic review. We’re delighted to hear you enjoyed your stay, from the warm service and familiar faces to the comfy beds and of course our 24/7 pizza. It’s great to know our team’s attentiveness and q… Show more
Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewI was really happy to be picked as Guest of the Day and got a room upgrade — such a nice surprise! Thank you. 😊 The front reception staff were friendly and welcoming. The room was clean, spacious and comfy with a great view. Plus, the location was perfect 👌🏼.
Hi Mimi, Thank you for your lovely review. We’re so pleased you enjoyed your stay and that being our Guest of the Day was a highlight. It’s great to hear our reception team made you feel welcome and that you loved the upgraded room, the view, and the location. We hope to welcome you back again soon for another perfect time-out. Regards, Tim
Hi Mimi, Thank you for your lovely review. We’re so pleased you enjoyed your stay and that being our Guest of the Day was a highlight. It’s great to hear our reception team made you feel welcome and that you loved the upgraded room, the vi… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewA highlight for me was the friendliness of the staff from the reception to the restaurant. They were very welcoming, accommodating, and had the time to attend to what we needed.
There was nothing that I did not like
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewFood and accommodation were awesome
The rooms didn't have a microwave.
Dear Buku, Thank you for your kind review and for rating us so highly across key areas. We're especially pleased to hear you enjoyed the food, accommodation, and overall comfort of your stay. We’ve noted your comment about the microwave and will take it into consideration as we continue to improve our in-room amenities. We’d be happy to welcome you back anytime. Warm regards, Tim
Dear Buku, Thank you for your kind review and for rating us so highly across key areas. We're especially pleased to hear you enjoyed the food, accommodation, and overall comfort of your stay. We’ve noted your comment about the microwa… Show more
Reviewed: 13 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLocation is exceptional. Close to Ela Beach recreational
Room cleanliness.
Dear Bapa, Thank you for your excellent rating and for highlighting what you enjoyed about your stay, especially the location near Ela Beach. I’m sorry to hear that the room cleanliness did not meet your expectations. This is something we take seriously, and your feedback has been shared with our housekeeping team for immediate follow-up. We appreciate you bringing it to our attention. We hope to have the opportunity to welcome you back again soon, with improvements in place. Regards, Tim
Dear Bapa, Thank you for your excellent rating and for highlighting what you enjoyed about your stay, especially the location near Ela Beach. I’m sorry to hear that the room cleanliness did not meet your expectations. This is something we… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified review