8.1

Reviews of Pacha Suite

Cajamarca, 243, Puno, Peru

  • Jeremy

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Pizarro

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Nice room

    Nothing

  • Jennifer

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    I had booked a private room with washroom and got a family suite. It had four beds and a very small attached bathroom. Everything was clean that were comfortable. Washer and shower was quite small, but manageable. Small breakfast with tea, juice, toast, scrambled egg. Staff were very friendly and eager to help.

    My room faced the street, so it did get noisy at times, but was quite fine because I wore earplugs.

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  • 7.0 Good
    Caoimhín

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    Very good value and very good location. Staff were lovely.

    We were very cold for our stay. This is why it doesn’t get a higher score.

  • Vikram

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    We booked the room for a quick stop during the day. It served its purpose very well. The staff was just beyond amazing. We asked for hot water and they boiled the water in the kitchen and gave us without hesitation.

    It can get very noisy sometimes from the outside traffic.

  • 7.0 Good
    Natascha

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
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  • Joseph

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Had hot water eventually .

    the room was unheated & very cold at night. The breakfast included one small egg instant coffee with very little milk

  • Akane

    Reviewed: 21 January 2025 · Stayed in January 2025

    Verified review
  • Dennis

    Reviewed: 10 December 2024 · Stayed in December 2024

    Verified review
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  • 7.0 Good
    Nazer

    Reviewed: 23 November 2024 · Stayed in November 2024

    Verified review

    I Loved the staff, they were so kind and helpful!

    The shower water was not sufficiently hot. I started taking a shower and had to rush through it as the water was getting progressively colder despite having waited for it to get warm for a long time. Also the room was cold and no heating was being offered other than extra blankets.

  • Raghu

    Reviewed: 18 November 2024 · Stayed in November 2024

    Verified review
  • 7.0 Good
    Simone

    Reviewed: 22 October 2024 · Stayed in September 2024

    Verified review

    Super gentle staff, we could leave the luggage 2 days before and we book a Titicaca lake tour with them at a very good price. Very central location.

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  • Andrea

    Reviewed: 18 October 2024 · Stayed in October 2024

    Verified review

    Really nice staff, location is great, easy check in, we had a room with good space.

    There was a car on the street that the alarm went off all night, lol. Not the hotels fault though!

  • Karunakaran

    Reviewed: 2 October 2024 · Stayed in September 2024

    Verified review

    Very helpful staff and helps or transport and trips

  • Marie

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review
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  • Olaf

    Reviewed: 21 August 2024 · Stayed in August 2024

    Verified review

    Good value for money, it is located very close to the city centre, the room was big and clean. The shower was good.

  • Rachel

    Reviewed: 3 August 2024 · Stayed in August 2024

    Verified review

    Nice place in a good location to access everything in Pune, close to the main square. We had a good hot water shower and Wi-Fi. The receptionist was very friendly and helpful. The accommodation did washing for us which was a little expensive but was convenient for us. They lost one item but quickly found it for us when we notified them. We booked a boat tour to the islands through the accommodation which worked well.

    We requested a quiet room but you could hear other people staying the accommodation very loudly from our room on the first night. We needed to leave at 6am for a bus but the outside doors were locked so we needed to find the host and wake them up at 6am to let us out so it would be best to tell them in advance if you need to leave early.

  • Amber

    Reviewed: 29 June 2024 · Stayed in June 2024

    Verified review

    The location was convenient and quiet during the night and the rooms had good furnishings. They are also happy to store some luggage for you.

    The rooms are cold.

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  • David

    Reviewed: 14 June 2024 · Stayed in June 2024

    Verified review

    Clean room, friendly and helpful staff, location a few blocks away from the main square. Possible to book trips to the floating islands at the reception with a pick-up at the door (if the trafic allows it).

    Stayed 2 nights in total in two different rooms. 207 was really cold at night, the bathroom window was facing outside so all the cold came from there, I was actually scared to go to the bathroom. Room 205 was a bit better in term of temperature since it was mostly inside the building. No matter how many blankets you use, I don't really imagine myself walking about with three blankets on me in order to relieve myself in the middle of the night.

  • Pareesha

    Reviewed: 28 May 2024 · Stayed in May 2024

    Verified review
  • Jeannette

    Reviewed: 13 May 2024 · Stayed in May 2024

    Verified review

    We liked everything

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  • James

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review

    Comfortable beds and good location. The WiFi is pretty good too in comparison to other places we have been. Staff very friendly and they also stored our bags whilst we went to the Uros Islands. Good value for money.

    The first time we stayed we had hot water, the second time we stayed we didn’t. And also when the water was running it spurted out brown water and lost pressure. Probably a thing in Puno. The curtains were pointless too.

  • Eva

    Reviewed: 3 May 2024 · Stayed in May 2024

    Verified review

    Nice, spacious rooms and the hottest shower we had in a while :) would totally recommend!

  • Cullimore

    Reviewed: 3 May 2024 · Stayed in April 2024

    Verified review

    Location, staff and room size are good

    Hotel has a fundamental problem to supply hot water to the bathrooms. Showers were cold or tepid most of the time.

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  • Shannan

    Reviewed: 28 April 2024 · Stayed in April 2024

    Verified review

    We booked a twin room and ended up in a room with 4 beds to ourselves! Beds were super comfy and the shower was fantastic, great pressure and very hot water - best I'd had in weeks.

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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