8.7

Reviews of La Casona Real Cusco 3 stars

Procuradores 354, Cusco City Centre, Cusco, Peru

  • Kristian

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Very nice and clean. Breakfast was delicious.

    Property response:

    Dear Kristian Many thanks for sharing your opinion. Hope you are having a unique experience in Cusco. Kind regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    17 August 2025
  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Very close to the plaza

    Need to walk to the property Outdated Small bathroom

    Property response:

    Dear guest Thank you very much for your review, your opinión is very important for us. However, we note that the scores per categories are above 7 and the general score is 1.0 Which doesn't seem consistent to us. We would like to ask if it would be possible to check over the comment to modify or delete it, since such a low score is extremely detrimental to us. Best regards Equipo del Hotel La Casona Real Cusco

    Dear guest Thank you very much for your review, your opinión is very important for us. However, we note that the scores per categories are above 7 and the general score is 1.0 Which doesn't seem consistent to us. We would like to ask i… Show more

    La Casona Real Cusco
    15 August 2025
  • Alastair

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Setting inside hotel is beautiful, and it is very pleasant to sit in the inside courtyard. Christopher the host is very friendly and obliging. Breakfast was good. All the staff were helpful.

    The street outside is noisy in the evening/night, however the two double glazed doors on our street side room were pretty effective in blocking the noise, so I can't say it really disturbed us.

    Property response:

    Dear Alistair Thank you very much for your review. It is nice to know that you enjoyed your stay. We hope that continue enjoying Perú. Kind regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    13 August 2025
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  • 7.0 Good
    Salvo

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Jessiebell

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    I have never been treated with such hospitality. It was home for us.

    Property response:

    Dear Jessiebell, Thank you very much for choosing La Casona Real for your stay in Cusco. We greatly appreciate your feedback. Sincerely. The La Casona Real Cusco Hotel Team.

    La Casona Real Cusco
    2 August 2025
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    Breakfast was great. Location was perfect if you want be where the action is. Close to all the shops and the festival

    It was a little too loud. We could hear the music all night long,but it was fine

    Property response:

    Dear guest Many thank for choosing La Casona Real for your stay in Cusco. Your opinion is much appreciated and hope you had a great experience in Cusco and Machu Picchu. Kind regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    26 July 2025
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  • Alenka

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • Rafael

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Alastair

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Everything was great other than the noise level while trying to sleep. The Bell to the front door actually rings in each room. There were loud guests and due to the location, which is very central and has major plus's, also comes with the negative mentioned above. Had a terrible night sleep

    Property response:

    Dear Alastair Thank you for sharing your experience. We are sorry to know that you had a terrible night. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    20 July 2025
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  • Alenka

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Kirsty

    Reviewed: 6 July 2025 · Stayed in April 2025

    Verified review

    A traditional hotel in a fantastic location. Rooms were clean, quiet and comfy.

    Breakfast was quite basic but adequate for the price paid

    Property response:

    Dear Kirsty, It was a pleasure having you at home and being part of your experience in Cusco. We greatly appreciate the time you took to share your experience. We look forward to seeing you again in the future. Best regards. Equipo del Hotel La Casona Real Cusco

    Dear Kirsty, It was a pleasure having you at home and being part of your experience in Cusco. We greatly appreciate the time you took to share your experience. We look forward to seeing you again in the future. Best regards. Equipo d… Show more

    La Casona Real Cusco
    15 July 2025
  • Fabio

    Reviewed: 4 July 2025 · Stayed in May 2025

    Verified review
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  • Fabio

    Reviewed: 4 July 2025 · Stayed in May 2025

    Verified review
  • Gary

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Very clean. Staff is helpful. Looked forward to breakfast every morning. Very close to Plaza de Armas, the heart of Cusco. Best part is that no auto traffic is allowed on the street (which far outweighed the disadvantage of moving luggage a half block to/from the hotel).

    Property response:

    Dear Gary Thank you for choosing La Casona Real as part of your experience in Cusco. It has been a pleasure to meet you and your family. Hope you keep the best memories of your visit. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    28 June 2025
  • Yasmine

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    Great location. Wonderful staff. Large rooms. Great breakfast.

    Property response:

    Dear Yasmine Thank you very much for choosing La Casona Real for your stay in Cusco. It was a pleasure to have you and your family with us. Hope to welcome you back soon. Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    22 June 2025
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  • 7.0 Good
    Angel

    Reviewed: 14 June 2025 · Stayed in April 2025

    Verified review
  • Hyejin

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    clean and good location

    All good

    Property response:

    Dear Hyejin Thank you very much for your review. Hope you have enjoyed the Cusco's experience. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    13 June 2025
  • Rapaka

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    Atrium

    Noise at night

    Property response:

    Dear Rapaka Thank you very much for sharing your opinion. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    6 June 2025
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  • Gil

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review

    The location is central, maybe a little too central...

    The noise from the neighboring places was terrible. I had to sleep with earplugs, then I was worried I would not hear the alarm clock...

    Property response:

    Dear Semo, thank you very much for your visit. We appreciate taking the time to share your opinion. Best regards, La Casona Real Cusco Hotel Team

    La Casona Real Cusco
    25 May 2025
  • Doron

    Reviewed: 24 May 2025 · Stayed in April 2025

    Verified review

    The stuff was absolutely amazing. The location was very good at the try to make everything they can to make us happy from the moment we arrive until checkout

    Can be noisy a little bit sometimes from the bars are around

    Property response:

    Dear Doron It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    25 May 2025
  • Gail

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    Great location. Good breakfast. Helpful and friendly staff

    Very noisy at night. Popular club next door

    Property response:

    Dear Gail It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    25 May 2025
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  • Edina

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review

    It is a lovely little hotel with so much character. We loved it. The room was small but it was perfect for us. There is a cosy seating area in an atmospheric courtyard with complementary tea. The staff were superb. I highly recommend it.

    Nothing

    Property response:

    Dear Edina Thank you very much for sharing your opinion. It is a pleasure to know that we met your expectations. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    26 May 2025
  • Fabio

    Reviewed: 10 May 2025 · Stayed in May 2025

    Verified review

    Everything was perfect.

    Nothing.

    Property response:

    Dear Fabio It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    12 May 2025
  • Lucas

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    Very cozy and well located in cusco. Hot shower working well. Coca leaves available in the main room.

    Property response:

    Dear Lucas It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    8 May 2025
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  • Rachael

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Best staff EVER! Christopher was such a delight, easy to communicate with (excellent english!). They were extremely accommodating with our group and so welcoming. They moved our bags for us, did laundry, and always had coca and mint tea!! We were SO sad to leave at the end of our stay!!

    Property response:

    Dear Rachel Thank you very much for choosing La Casona Real for your stay in Cusco. It was a pleasure to met you and to knowing that you enjoyed your stay with us. Best regards Equipo del Hotel La Casona Real Cusco

    La Casona Real Cusco
    4 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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