Reviews of La Casona Real Cusco 3 stars
Procuradores 354, Cusco City Centre, Cusco, Peru

Loading
Guests also reviewed these properties:
Sao Paulo, Brazil
Coniston, Canada
Bibbona, Italy
Chester, United States
Hatch, United States
Venice, Italy
Sete Cidades, Portugal
Marloth Park, South Africa
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery nice and clean. Breakfast was delicious.
Dear Kristian Many thanks for sharing your opinion. Hope you are having a unique experience in Cusco. Kind regards Equipo del Hotel La Casona Real Cusco
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery close to the plaza
Need to walk to the property Outdated Small bathroom
Dear guest Thank you very much for your review, your opinión is very important for us. However, we note that the scores per categories are above 7 and the general score is 1.0 Which doesn't seem consistent to us. We would like to ask if it would be possible to check over the comment to modify or delete it, since such a low score is extremely detrimental to us. Best regards Equipo del Hotel La Casona Real Cusco
Dear guest Thank you very much for your review, your opinión is very important for us. However, we note that the scores per categories are above 7 and the general score is 1.0 Which doesn't seem consistent to us. We would like to ask i… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSetting inside hotel is beautiful, and it is very pleasant to sit in the inside courtyard. Christopher the host is very friendly and obliging. Breakfast was good. All the staff were helpful.
The street outside is noisy in the evening/night, however the two double glazed doors on our street side room were pretty effective in blocking the noise, so I can't say it really disturbed us.
Dear Alistair Thank you very much for your review. It is nice to know that you enjoyed your stay. We hope that continue enjoying Perú. Kind regards Equipo del Hotel La Casona Real Cusco
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI have never been treated with such hospitality. It was home for us.
Dear Jessiebell, Thank you very much for choosing La Casona Real for your stay in Cusco. We greatly appreciate your feedback. Sincerely. The La Casona Real Cusco Hotel Team.
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewBreakfast was great. Location was perfect if you want be where the action is. Close to all the shops and the festival
It was a little too loud. We could hear the music all night long,but it was fine
Dear guest Many thank for choosing La Casona Real for your stay in Cusco. Your opinion is much appreciated and hope you had a great experience in Cusco and Machu Picchu. Kind regards Equipo del Hotel La Casona Real Cusco
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEverything was great other than the noise level while trying to sleep. The Bell to the front door actually rings in each room. There were loud guests and due to the location, which is very central and has major plus's, also comes with the negative mentioned above. Had a terrible night sleep
Dear Alastair Thank you for sharing your experience. We are sorry to know that you had a terrible night. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in April 2025
Verified reviewA traditional hotel in a fantastic location. Rooms were clean, quiet and comfy.
Breakfast was quite basic but adequate for the price paid
Dear Kirsty, It was a pleasure having you at home and being part of your experience in Cusco. We greatly appreciate the time you took to share your experience. We look forward to seeing you again in the future. Best regards. Equipo del Hotel La Casona Real Cusco
Dear Kirsty, It was a pleasure having you at home and being part of your experience in Cusco. We greatly appreciate the time you took to share your experience. We look forward to seeing you again in the future. Best regards. Equipo d… Show more
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewReviewed: 4 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewVery clean. Staff is helpful. Looked forward to breakfast every morning. Very close to Plaza de Armas, the heart of Cusco. Best part is that no auto traffic is allowed on the street (which far outweighed the disadvantage of moving luggage a half block to/from the hotel).
Dear Gary Thank you for choosing La Casona Real as part of your experience in Cusco. It has been a pleasure to meet you and your family. Hope you keep the best memories of your visit. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGreat location. Wonderful staff. Large rooms. Great breakfast.
Dear Yasmine Thank you very much for choosing La Casona Real for your stay in Cusco. It was a pleasure to have you and your family with us. Hope to welcome you back soon. Equipo del Hotel La Casona Real Cusco
Reviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewclean and good location
All good
Dear Hyejin Thank you very much for your review. Hope you have enjoyed the Cusco's experience. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewAtrium
Noise at night
Dear Rapaka Thank you very much for sharing your opinion. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewThe location is central, maybe a little too central...
The noise from the neighboring places was terrible. I had to sleep with earplugs, then I was worried I would not hear the alarm clock...
Dear Semo, thank you very much for your visit. We appreciate taking the time to share your opinion. Best regards, La Casona Real Cusco Hotel Team
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewThe stuff was absolutely amazing. The location was very good at the try to make everything they can to make us happy from the moment we arrive until checkout
Can be noisy a little bit sometimes from the bars are around
Dear Doron It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewGreat location. Good breakfast. Helpful and friendly staff
Very noisy at night. Popular club next door
Dear Gail It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewIt is a lovely little hotel with so much character. We loved it. The room was small but it was perfect for us. There is a cosy seating area in an atmospheric courtyard with complementary tea. The staff were superb. I highly recommend it.
Nothing
Dear Edina Thank you very much for sharing your opinion. It is a pleasure to know that we met your expectations. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewEverything was perfect.
Nothing.
Dear Fabio It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewVery cozy and well located in cusco. Hot shower working well. Coca leaves available in the main room.
Dear Lucas It is very gratifying to know that you had a great stay with us. Thank you very much for choosing us and hope you keep the best memories of your experience in Cusco. Best regards Equipo del Hotel La Casona Real Cusco
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewBest staff EVER! Christopher was such a delight, easy to communicate with (excellent english!). They were extremely accommodating with our group and so welcoming. They moved our bags for us, did laundry, and always had coca and mint tea!! We were SO sad to leave at the end of our stay!!
Dear Rachel Thank you very much for choosing La Casona Real for your stay in Cusco. It was a pleasure to met you and to knowing that you enjoyed your stay with us. Best regards Equipo del Hotel La Casona Real Cusco