Nothing!

The service was amazing. They had very tailored info to your stay. Room was clean and in a very convenient location. The complementary tea and coffee were an amazing bonus!

Stayed in July 2025

Very neat property with a great location. The staff was very friendly and welcoming. Would definitely recommend staying here when visiting Machu Picchu!

Stayed in June 2025

n.a.

The room was spacious, super clean, and it has everything you need, like internet, TV, hot water, hair dryer, heater, etc. I was greeted in the room with snacks and cookies. I was also allowed to store my luggage during the day when I visited Machu Picchu. The best thing of it is its location! I took the train to Aguas Calientes, and the hostel was about 5 min walk from where I got off the train. Similarly, it's about 5 min walk to the train station where I took the train back to Cusco (a different location). And it's 2 min walk to the ticket office to buy bus tickets to Machu Picchu, and 2 min to the cultural center to buy Machu Picchu tickets. Everything is right at hand

Stayed in June 2025

Ok 👌

Stayed in June 2025

Perhaps a bit of "lost in translation" (I speak English mostly, a bit of Spanish, and the person at the front desk didn't speak much English), but when I asked about a laundry service, the person at the front desk guided me to an area down the street where there were lavenderías. I thought I saw there was an in-house laundry service on my booking, and later I saw in my room that there was an advertised in-house laundry service. A bit strange, but maybe there was a misunderstanding. I had a TV in my room that didn't work (it said not connected), and when I enquired I was told that the TV didn't work in that room. I don't know why there would be a TV in there, but it not work. I asked if I needed to pay more, but that didn't seem it. I was sent a message saying that I could be moved to another room free of charge, which did have a working TV. So I appreciate the offer - though I still don't understand why that TV didn't work! While I liked the windows in term of airflow and light, they did allow quite a bit of street noise in. It was a little noisy until quite late at night (dogs, voices), but during the small hours of the morning, the streets were quiet. Would have liked it to have air conditioning - though it did have a windows that open/close + a portable heater.

I used the location as a base to visit Machu Picchu, and for this it was perfect. I caught the bus to Machu Picchu on two days, and the ticket office and bus departure point were just around the corner. There are some parts of the town that are very steep, but the location of this hostal isn't in a steep area, which suited me. The hostal is also close to the main street - so easy access. Near the front desk is a lounge area with access to teas and filter coffee - all complimentary. Room and bathroom were a decent size. The shower had nice warm water. Plenty of towels, and even towels to wipe/clean shoes. I liked that the room had big windows, that I could open, see onto the street, and could equally close the curtains if I wanted darkness/privacy. When I arrived to the room, there was an Australian flag (I'm Australian) with a bag off goodies - I thought that was a thoughtful, nice touch. Good value for the price.

Stayed in May 2025

Nothing really

Everything was good. Happy with the experience

Stayed in May 2025

It’s really clean and the room is quite spacious. WiFi is good too. And at lobby there’s many kinds of teas to choose from. Very good place to start the Machu Picchu journey.

Stayed in May 2025

The shower isn't that hot but it's fine

The staff is great, comfortable room and great space, the location is superb

Stayed in May 2025

The shower was not as burning hot as I like it but it wasn’t cold either.

The location was very convenient! A couple of steps away from the bus to Macchu Picchu and a couple of steps the other way to the main streets for restaurants. They left a nice welcome bag of goodies that had a flag of our country. It was a nice touch! The room was comfortable and spacious.

Stayed in April 2025

Nothing

Very cosy stay here, rooms are clean & has everything you need. Even includes packed lunch for the next day. 10 second walk to the bus queue for Machu Picchu, staff were very friendly. Couldn’t have picked a better place to stay!

Stayed in May 2025

Nothing

Great option if you’re going to Machu Picchu very early in the morning as the property is located only 1 minute from Consettur Bus station. The staff was very kind and we were able to use the communal area and facilities until late in the evening when we had our train back to Cusco.

Stayed in April 2025

Our room was adjacent to the street so we could clearly hear all the street noises.

The quiant little property, with super clean rooms, friendly staff, and amazing location. The place was a catch for the price. The bus stop was right behind the property and very close to the ministry of cultura. They even provided a small welcome package with some treats along with the flag of our country, which was very cute. I would definitely recommend this place. The room had all the basic amenities.

Stayed in April 2025

There was an odor at times coming from the floor vent in the bathroom; there is nobody on staff around after 8 pm.

The room was very clean; very comfortable bed; no bugs; reasonably quiet; close to wherever you need to go, wifi worked fine; friendly staff.

Stayed in April 2025

None

•very kind staff •location, close to everywhere •breakfast and snacks were prepared for Machu Picchu visit. •free tea, coffee service

Stayed in February 2025

The room was light at night and not soundproof.

The location was convenient for restaurants and to get to Machu Picchu. Rooms were clean, basic and comfortable. Tea and coffee is available in the entrance vestibule and the staff were helpful. We were allowed to leave our luggage while we visited the Inka site.

Stayed in March 2025

Nothing

Had a double bed bad room. Was nice big room with table and 2 chairs Was clean and bed was good for me, shower was warm but not hot. Close to bus up to MP On the table was a bag with some goodies with the flag of my home country

Stayed in March 2025

Nothing

Good location and value. I liked having coffee early in the morning before my 6 a.m. Machu Pichu entry.

Stayed in February 2025

WiFi didn’t work

In a great location in Aguas Calientes, helpful staff and big room.

Stayed in February 2025

Very comfortable beds Hot water at all times Nice staff Close to the bus and train station

Stayed in January 2025

We were very happy to see room set uo with our flag. They also left a snack box which was highly appreciated. Very kind. Thanks for your hospitality 🙏

Stayed in January 2025

Very spacious and clean. So close to the bus ticket booth and the bus stop for Machu Picchu. The hostel even gave me a pack of snacks for the hike with a flag of my country. Plus, some souvenirs are sold at better prices here so I bought things here. The staff is really nice, too.

Stayed in January 2025

Comfortable stay in a great location for a great price.

Stayed in January 2025

A little more pressure in the shower and the possibility of a carry on breakfast would be perfect.

The position is perfect, the staff was very nice. It is very close to the bus to machu pichu. For one night is the perfect place.

Stayed in January 2025

My room was tidy and I got an early check-in. There was a gift waiting for me: some snack and my country' s flag. The location was excellent.

Stayed in December 2024