8.0

Reviews of Apart Hotel El Puma

Calle Resbalosa 410, Cusco City Centre, Cusco, Peru

  • Nina

    Reviewed: 6 August 2025 · Stayed in June 2025

    Verified review

    Good proximity to the main square, among the bar’s & restaurants, roof top terrace, staff were lovely

    We were given a choice of which room we would prefer as Junes festivities in the square was noisy, we chose a smaller room at the rear which was definitely quieter but no proper window. This was our choice so can’t moan. The roof terrace needs to be updated, we spent a lot of time up there as the views were great but there was no lighting that worked. If updated it would be a lovely outdoor area. All staff were lovely and so helpful.

  • Gabrielė

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Good location

    Sometimes there is no hot water in the shower, no hot water in the sink at all, no heating, small rooms

  • Rashmi

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Good host and staff. They tried very best to fulfil our requirements.

    Steps on the approach road. Luggage to be carried around 100 feet's.

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  • 7.0 Good
    Makarena

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
  • Jonathan

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review
  • Damian

    Reviewed: 19 March 2025 · Stayed in February 2025

    Verified review

    Very well located, good price, and friendly staff. Nice terrace with a great view over Cusco.

    The shower didn’t get warm, but we didn’t mind getting it fixed—sometimes, a cold shower is refreshing.

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  • Forte

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review

    The owners were so wonderful and helpful. Gave advice for my sick daughter, even lending us a hairdryer so we wouldn’t get chilled. The suite was gorgeous and fully functional with a kitchen and all the utensils and a good pressure hot shower. Beds were comfortable and there were lots of blankets.

    The nearby discotecas are audible all night long. I found that earplugs worked for me. Daughter could feel the bass.

  • Francesco

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review
  • Jen-chun

    Reviewed: 8 January 2025 · Stayed in December 2024

    Verified review

    The egg is hot at breakfast. They made it after you ordered it. One of the cat was really friendly.

    The location cannot reach by taxi. The drive will park in a distance and walk you up. It was super noisy! You can hear the party from all the bars all night until 4 or 5 am and the noise from Hostal lobby in the morning plus our window just facing the walkway. You can hear all the tourists in the early morning. It’s impossible to sleep!!! We didn’t have water for shower on the first night but luckily it came back in the early morning.

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  • Mickaël

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review

    The proximity with the center la plaza de Armas, the rooftop view and the huge room, the price was really good too

    The noise, there's a lot of club around this hotel so they party until the morning, if you are looking for something quiet it's not the place to be. The name of this hotel can be confusing too there's another one in Cusco named Hotel El puma. So we paid an other taxi.

  • Jorge

    Reviewed: 3 November 2024 · Stayed in November 2024

    Verified review

    The location

    Breakfast was simple and was made late

  • Francesco

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review
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  • Le

    Reviewed: 3 October 2024 · Stayed in September 2024

    Verified review

    A good location and nice staff

    The bathroom

  • Le

    Reviewed: 3 October 2024 · Stayed in October 2024

    Verified review

    The location and the staff

    The bathroom and the shower

  • Marini

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review
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  • Nj

    Reviewed: 15 September 2024 · Stayed in June 2024

    Verified review
  • 7.0 Good
    Jack

    Reviewed: 1 September 2024 · Stayed in June 2024

    Verified review
  • Yannick

    Reviewed: 30 July 2024 · Stayed in May 2024

    Verified review

    The cat was sympatic

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  • Irina

    Reviewed: 16 July 2024 · Stayed in July 2024

    Verified review

    The hotel is located in the centre of the city, just 5-7 min. walk to the main square. It’s a perfect option for this price. I was provided with a heater, so cold nights were no problem. The view from the window was incredible.

    It was a little bit noisy, but it’s a problem of Cusco in general.

  • Naomi

    Reviewed: 11 June 2024 · Stayed in May 2024

    Verified review

    reasonable price

    noisy. there are many night clubs nearby. very hilly.

  • Clara

    Reviewed: 28 May 2024 · Stayed in May 2024

    Verified review

    The view of the main square was phenomenal. The staff was helpful and friendly. Breakfast was taken in a lovely bright courtyard. The location was great. The room was clean and the breakfast was good.

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  • 3.0 Poor
    Naomi

    Reviewed: 24 May 2024 · Stayed in May 2024

    Verified review

    Easy to access to central and San Pedro station.

    Cold room, No hot shower time to time, Very hilly location, Staff did not record my payment correctly, Many night clubs nearby and very noisy until early morning.

  • 7.0 Good
    Alison

    Reviewed: 10 April 2024 · Stayed in February 2024

    Verified review

    The room was spacious and the bed was huge and extremely comfortable.

    The breakfast wasn't good at all and after our first day we didn't have it again - I found lipstick on my coffee mug! The kitchen was pretty gross too so we didn't find ourselves cooking in there and whilst we had a kitchenette in our room there was no fridge aside from the dirty one in the communal kitchen which we didn't want to store food in...think about adding in mini fridges where rooms have kitchenettes and keeping your communal kitchen cleaner.

  • Joe

    Reviewed: 31 March 2024 · Stayed in March 2024

    Verified review

    Size of the bed, good spacious room!

    Too noisy from the surrounding areas

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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