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Reviews of Apart Hotel El Puma

Calle Resbalosa 410, Cusco City Centre, Cusco, Peru

#244 of 323 hotels in Cusco

Guests' Choice

Review score

Based on 47 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 6 August 2025

    7.0
    A short walk from the main square and lovely staff
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    We were given a choice of which room we would prefer as Junes festivities in the square was noisy, we chose a smaller room at the rear which was definitely quieter but no proper window. This was our choice so can’t moan. The roof terrace needs to be updated, we spent a lot of time up there as the views were great but there was no lighting that worked. If updated it would be a lovely outdoor area. All staff were lovely and so helpful.

    Good proximity to the main square, among the bar’s & restaurants, roof top terrace, staff were lovely

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Excellent staff with good location.
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Steps on the approach road. Luggage to be carried around 100 feet's.

    Good host and staff. They tried very best to fulfil our requirements.

    Stayed in June 2025

  • Reviewed: 28 January 2025

    9.0
    Comfortable, close to the center, affordable and lovely!
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The nearby discotecas are audible all night long. I found that earplugs worked for me. Daughter could feel the bass.

    The owners were so wonderful and helpful. Gave advice for my sick daughter, even lending us a hairdryer so we wouldn’t get chilled. The suite was gorgeous and fully functional with a kitchen and all the utensils and a good pressure hot shower. Beds were comfortable and there were lots of blankets.

    Stayed in January 2025

  • Reviewed: 3 November 2024

    8.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was simple and was made late

    The location

    Stayed in November 2024

  • Reviewed: 3 October 2024

    8.0
    They give you all even more what you pay, so it’s worthy.
    • Leisure trip
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom

    A good location and nice staff

    Stayed in September 2024

  • Reviewed: 3 October 2024

    7.0
    You get what you pay, it was a nice stay.
    • Leisure trip
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bathroom and the shower

    The location and the staff

    Stayed in October 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The cat was sympatic

    Stayed in May 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights

    The breakfast wasn't good at all and after our first day we didn't have it again - I found lipstick on my coffee mug! The kitchen was pretty gross too so we didn't find ourselves cooking in there and whilst we had a kitchenette in our room there was no fridge aside from the dirty one in the communal kitchen which we didn't want to store food in...think about adding in mini fridges where rooms have kitchenettes and keeping your communal kitchen cleaner.

    The room was spacious and the bed was huge and extremely comfortable.

    Stayed in February 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Too noisy from the surrounding areas

    Size of the bed, good spacious room!

    Stayed in March 2024

  • Reviewed: 13 February 2024

    7.0
    A lot of potential, but it needs some work
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 6 nights
    • Submitted via mobile

    - We had read multiple reviews regarding the loud music from the nearby clubs. However, we thought how bad could it be and must be only on the weekends. Well, we were wrong. There is music EVERY day, it is VERY loud up until 5am. No joke. - The appartments are all connected to the main area where breakfast is served. They start preparing the kitchen for breakfast around 6, and that too is very noisy. Also, the breakfast served is very limited. We only had breakfast twice, other days we walked to a small café. - The appartment itself could use a good deep cleaning. The tiles in the kitchen area were very dirty and sticky (we wore slippers in the appartment!). The bathroom, especially the showerhead, can be cleaned better. The showerhead spurts out water in all directions. Also, though the view from the windows is nice, when you close them you can barely enjoy the view as they’re so dusty!

    The apartment is very spacious. We like the availability of a small kitchen and the view on the main plaza from the windows. The employees were all very friendly. Overall, an OK appartment.

    Stayed in February 2024

  • Reviewed: 26 November 2023

    9.0
    Room with a view!
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 4 nights

    Easily the best stay in Cusco - 3 minute walk from plaza de armas and a view of the plaza from our room! Nothing to complain about.

    Stayed in November 2023

  • Reviewed: 15 October 2023

    8.0
    Great location and value for money
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit noisy as the window opened to the central/ dining area of the hostel

    Super central location and clean rooms. Delicious breakfast

    Stayed in October 2023

  • Reviewed: 10 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    clean, safe, friendly staff, very affordable

    Stayed in September 2023

  • Reviewed: 23 October 2022

    7.0
    Ok
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The room was modest, not very clean and pretty cold. The shower water was not very hot. The booking page said room with view, but we got rooms with no view whatsoever, being told that the view is from the rooftop. The breakfast was very small.

    Nice rooftop views, they held our luggage for a few days, the staff was nice.

    Stayed in October 2022

  • Reviewed: 11 September 2022

    9.0
    Awesome location & rooms!
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night

    Nothing.

    Great location. Awesome large rooms with kitchen. Hot showers.

    Stayed in August 2022

  • Reviewed: 26 June 2025

    6.0
    Good
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Sometimes there is no hot water in the shower, no hot water in the sink at all, no heating, small rooms

    Good location

    Stayed in June 2025

  • Reviewed: 19 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The shower didn’t get warm, but we didn’t mind getting it fixed—sometimes, a cold shower is refreshing.

    Very well located, good price, and friendly staff. Nice terrace with a great view over Cusco.

    Stayed in February 2025

  • Reviewed: 8 January 2025

    5.0
    It’s ok for the party animals but if you want to sleep, it’s the place you need to avoid.
    • Leisure trip
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location cannot reach by taxi. The drive will park in a distance and walk you up. It was super noisy! You can hear the party from all the bars all night until 4 or 5 am and the noise from Hostal lobby in the morning plus our window just facing the walkway. You can hear all the tourists in the early morning. It’s impossible to sleep!!! We didn’t have water for shower on the first night but luckily it came back in the early morning.

    The egg is hot at breakfast. They made it after you ordered it. One of the cat was really friendly.

    Stayed in December 2024

  • Reviewed: 19 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    The noise, there's a lot of club around this hotel so they party until the morning, if you are looking for something quiet it's not the place to be. The name of this hotel can be confusing too there's another one in Cusco named Hotel El puma. So we paid an other taxi.

    The proximity with the center la plaza de Armas, the rooftop view and the huge room, the price was really good too

    Stayed in November 2024

  • Reviewed: 16 July 2024

    10
    Nice stay for a couple of nights
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    It was a little bit noisy, but it’s a problem of Cusco in general.

    The hotel is located in the centre of the city, just 5-7 min. walk to the main square. It’s a perfect option for this price. I was provided with a heater, so cold nights were no problem. The view from the window was incredible.

    Stayed in July 2024

  • Reviewed: 11 June 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    noisy. there are many night clubs nearby. very hilly.

    reasonable price

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Phenomenal view
    • Leisure trip
    • Group
    • Double Room with Terrace
    • Stayed 1 night

    The view of the main square was phenomenal. The staff was helpful and friendly. Breakfast was taken in a lovely bright courtyard. The location was great. The room was clean and the breakfast was good.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Cold room, No hot shower time to time, Very hilly location, Staff did not record my payment correctly, Many night clubs nearby and very noisy until early morning.

    Easy to access to central and San Pedro station.

    Stayed in May 2024

  • Reviewed: 26 August 2023

    10
    Nice and cosy hostel
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all good!

    The staff was very very helpful! Loved the bedsheets and the pillows. The breakfast was also nice!

    Stayed in August 2023

Showing 1 – 25

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