Shower is not hot.

Convenient location. Staff is always available to open doors. Staff does not speak English and we communicated via Google Translate. Nice that they provide coca leaves for tea to adjust to high altitude. Breakfast to go is basic but nice to have when I had to leave early. Can store luggage.

Stayed in May 2025

The staff were the friendliest people. We felt very safe. The front door is always locked. The women who work there made us feel very welcome. The place is super clean, and the breakfast was yummy. The coffee is outstanding.

Stayed in August 2025

nothing

It's such a nice and unique place. The owners are amazing, and I felt so safe and comfortable as a solo traveller. I read about how water issues but had none during my stay. Shower was hot and water pressure perfect. The rooms are large and beds comfortable. Don't hesitate to book this one!

Stayed in April 2025

We spent a total of 10 nights in Cusco (inbetween different trips) and always chose Chaquillchaka. Storing luggage inbetween the trips was very easy. The rooms have everything you need, a comfortable bed and a hot shower. The hotel is in walking distance to the city center and definitely great value for money. But the best thing about the hotel is the super nice staff! Thank you for making us feel so welcomed and cared about. :)

Stayed in June 2025

N/A

I liked staying in a traditional dwelling and developing a very lovely friendship with everyone.

Stayed in May 2025

Friendly staff. Good money

8 from 10 Everything is very good. friendly service, close to the downtown, but bad with hot water in the shower. But if it is not important for you, then for such money it is good. I recommend

Stayed in June 2025

Nice, practical and clean accomodations, with a hot shower and an amazin staff

Stayed in June 2025

Cold but that's just Cusco!

Comfortable rooms. Good value for money. Breakfast was basic but decent.

Stayed in April 2025

You have to get a staff to open the door for you each and every time you leave and return to the hostel, but there was always someone to do that with minimal wait time. Although this can be a slight hindrance, it makes the hostel quite secure.

I stayed here for a total of 10 days across multiple reservations, and I would stay here again if I were to return to Cusco. The staff is super friendly and very accommodating to my requests for takeaway breakfast during my early morning tour days (some as early as 4:30AM). Despite limited English, the staff is super friendly. Location was great. There are lots of eateries and a supermarket nearby.

Stayed in May 2025

See previous review

See previous review

Stayed in May 2025

That someone needed to open the main door for you each time you go in and out but they do so at all hours including 4.30am for early morning tours. Hot water can be tricky to get in the shower but the key is to turn the knob just a little bit not all the way to get hot water. There are intermittent periods when water is not available due to city shutoff.

Location. Although located off a main street and only 10 minutes by foot to main square, the place is quiet at night due to rooms located in central courtyard. The staff was very friendly and we were able to communicate well via Google translate. They even provide simple takeaway breakfast if you can’t dine in during breakfast hours of 7-9am. Dine-in breakfast is simple with eggs and bread but the juices are delightful.

Stayed in May 2025

Very friendly staff in family run hostel

Stayed in April 2025

The hostel is located in a busy and loud street, but if you're looking for a cheap place to spend a few nights this is quite ok. Breakfast was good and the room size was fine. The bed was uncomfortable as I could feel the springs poking my ribs but the price was worth the poking. The worst part of my stay is that the main door is kept locked, so if you wanna go out you need to ring a physical bell and wait for staff to come and let you out. This wasn't communicated to me during the check in so the first time I wanted to go out I spent around 10 minutes looking for someone to come open the door.

Stayed in April 2025

Lovely place to stay. Walking distance to everything. Rooms were cleaned daily, but be aware that the room doors are left open while cleaning on the floor takes place. Can hear neighborhood dogs barking at night, so if you are a light sleeper, bring earplugs. There is a fire place on the second floor that we lit while we played cards.

Stayed in April 2025

Lovely place - great location that is both close to everything in the historic area, but also quiet. Hosts are so friendly and helpful. I stayed both before and after doing the Inca Trail and they kept my bag securely for me.

Stayed in March 2025

There was an odour from the bathroom from time to time. I suspect it was from the drains. Also, the shower was a little tricky to adjust to a comfortable temperature.

Breakfast was superb and the hotel was within walking distance of all the historic sites.

Stayed in February 2025

Cold water in the shower.

Location was great, very close to the Plaza, breakfast was good and the host was very nice.

Stayed in December 2024

Cusco.... But that isn't the hotels fault

Owned and run by an adorable family. Although in the centre of town it is set back from the road so is peaceful.

Stayed in December 2024

One room has nuisance dogs outside but the rest of the rooms are peaceful.

The genuine hospitality made all the difference... Feels like a home-stay. I've booked to return over Christmas. The minor inconveniences, that some reviews write about, might upset 2-week tourists but the charm of the place makes up for those.

Stayed in December 2024

The room was a bit cold but blankets are quite thick.

Almost everything

Stayed in December 2024

the staff had to always open the doors for you which could make it inconvenient at times, especially during early morning hours when departing for tours. getting warm water and good water pressure in the shower at the same time was an impossible task.

always very clean, quiet, good wifi, spacious room, friendly staff even though they didn't speak english we understood each other well enough

Stayed in November 2024

Felt odd being around a family meal in the main courtyard.Every time you went out staff had to unlock front door.Hostel very safe as was outside area but district not very desirable.

The hostel was quaint. Room very spacious and nice breakfast room.Weve been in 13 diff places in Ecuador & Peru and the breakfast choice does not vary one bit.Staff are nice.

Stayed in October 2024

Very loud noise of upstairs guests walking in their room, especially inconvenient when they wake up at 3am to go on tours. And in general lots of noise from the courtyard and neighbour guests

Staff didn't speak English but very helpful, hard working and friendly. Room was clean and spacious. They provide hair dryer when you ask

Stayed in November 2024

Nice place and clean. The staff was exceptionally friendly

Stayed in October 2024