Reviews of Amaru Inca 3 stars

Everything - the location, the room, the amenities, the staff and the flexible timings for check in and check out

There was no iron in the room.

Great atmosphere , convenient location.

Nothing

I love this boutique hotel which the location is unbeatable. You are away from the famous 12 angle stone is less than one minute walk. The hotel is in the center of the San Blas and three blocks away from the main square. The hotel is surrounded by tons of shopping and restaurants. The hotel itself is very peaceful and well decorated. The staff are very nice and the breakfast is wonderful. I would highly recommend Amaru Inca which you visit Cusco.

None

Very beautiful place with clean and beautiful cottage feel rooms. Absolutely beautiful

Na

So friendly, nicest place we stayed in Cusco.

Rook was next to one of the house bathrooms, but that’s all. Not a biggy.

The location was perfect, the rooms were exactly as shown in pictures and the staff were so kind. The bonus was a wonderful breakfast each morning.

Staff was very good in verbal English. Hot drinks available 24 hours. Room was small but very clean. Nice garden with seating area. Breakfast started at 5:30am which was very convenient when we started our tour vey early. Storage room for luggage,

Nothing really.

Very well attended to!

Beautiful. Super well located. Comfy. Loved it

Super cool building and everyone was very nice. Breakfast was amazing.

Everything was amazing! Only reason I said 9 & not 10 was because the wifi wasn’t working for me, signal was very weak

The location was great.

- We stayed for two nights and both mornings workers were working starting before 7am and making very loud noises right outside of our door and woke us up from our rest. We opened the door and spoke with the worker and asked him to stop. - On the evening of day 2, we came home to ANTS all over our bed and inside our luggage. We took pictures and videos. - We spoke with the manager about both issues. With regards to the noise, he blamed the festivities going on in town. He completely dismissed the fact that we saw and spoke with the workers who made the nosie and continued the lie about the origin of the sound. - About the ants he basically said "you are in the garden suite so there are more ants" and that we should have asked for a different room. This is specially aggravating because we specifically requested for a high floor in our booking and this was not respected but we understand this is not always available and did not complain or make any comments when we arrived. But this was turned against us. - We brought up the fact that we have rental property ourselves and strive to make our clients' stays pleasant and that ants are unacceptable. We offered the chance for him to make things right by providing us with a partial refund as we would do ourselves. He outright refused and immediately accused us of "extortion". This is absolutely unacceptable behaviour in hospitality. - Lastly, the breakfast is very poor compared to what we experienced in other hotels for 3 weeks in South America. Nearly all the other hotels we chose cost less than this one. - We appreciate Booking.com for providing a partial refund of one night of the stay once these issues were reported.

A lovely boutique hotel in a perfect location in Cusco. Easy to walk to all the main tourist spots in the city, but the courtyard gardens make it feel like an oasis! Breakfast is good, and staff were really helpful. I looked forward to coming back here each night.

The courtyard can be a little noisy if people areive late at nighy, and some of the rooms are a little small, but overall I would highly recommend it.

Location was great for walking everywhere. Breakfast was good and the staff were very helpful. Location is also fairly convenient to the airport and train station.

Streets are very narrow in this area so you have to be very careful and watch for cars!

The location was excellent in the heart of Cusco's historic district. The hotel is located in the San Blas neighborhood and very walkable to good restaurants and the Plaza de Armas. The complimentary breakfast was good with a selection of fruits, breads, ham, cheese, granola & yogurt. They make to order eggs for you as well. Our room had a great view of the city and was very large and comfortable. The heating goes on from 6pm to 6 am although we didn't need heat in May. I also liked the tables and chairs in the courtyard. It was nice to sit and drink the complimentary teas that are always provided.

Our only complaint would be that we could hear people in the neighboring rooms and courtyard. It's not really a complaint though, more of an observation. The hotel is old, like all the hotels in the area so we expected the level of noise we heard. It didn't keep us awake a night.

Amaru Inca was beautiful and so unique! The breakfast was amazing and the rooms were very cute. Great neighborhood and great value

Beautiful, cozy, comfy beds, great location, teas always available and good breakfast

No cold drinking water available next to tea station, only available at breakfast buffet