Reviews of Residencial & Hotel Palazzo 3 stars
Avenida Perú Y calle 30, Calidonia, Panama City, Panama

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewTV in some English
Reviewed: 8 August 2025 · Stayed in June 2025
Verified reviewSecurity was a friendly man, room was big
Front lady seem like she was not aware of our booking. Once I walked in, I knew what kind of hotel this was… I saw hourly rates, people ready for a good time, and the interesting chair in the room confirmed it. The high ratings confused me. It’s a sketchy part of town.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewIt was clean and the beds were comfortable
There were evident prostitutes coming and going with their clients probably from the nearby casinos. I would not recommend coming to this facility with young children based on the clientele.
Reviewed: 20 June 2025 · Stayed in March 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewIs not a hotel is a motel, is in a dangerous and ugly area, with prostitutes, i can't believe booking allow this kind of properties
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewNothing
The receptionist doesn't know what she is doing, too naked to be at work, and when I spoke to the manager about professionalism, he was so rude. He stormed out and slammed his office door. The bedroom smelled so bad it's suffocating , it's my last time here. I would never recommend this place not even to keep animals in.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewEverything
No fridge
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewThe location.
No fridge or clothes iron
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewThe room was big and very comfortable. Great location close to Albrook Airport (5min by car).
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewI am a frequent traveler and I can say that this is one of the best hotel I stayed in the last 20 years. Very clean, friendly staff, closed to everything, an absolutely good price. I strongly recommend.
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewVery clean and comfortable
Reviewed: 6 February 2025 · Stayed in January 2025
Verified review7 minutes walk to Lotteria metro station. Clean rooms. Security available. A supermarket was just in 2 minute walking distance for all needs. Post Panama, Correo is on the next block.
Neighbourhood seems rough. Daytime business district not much to see. Walking distance to the beach, yet too far to see the sea or the panorama.
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewEverything
N/A
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewThe place is super clean: they do the cleaning everyday. They also keep your bags. Really recommended.
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewLocation
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewFriendly staff. Located close to the metro station. Good bed with good mattress. Good shower with warm water.
The place could be cleaner (dirt and cockroach, paint coming off the walls).
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewGood ratio quality / price for Panama. Big room and bed. Fridge in the room + AC. Close to everything by taxi
Elevator is not working There is not enough light in the room. It's very dark in the evening. Cleaning should be improved by using a vacuum cleaner and a mop, not just a broom.
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewLocation is súper convenient, for price range exceptionally clean, well maintained, and comfortable. Rooftop patio was also decent for this price range.
Elevator was not working, so being on 5th floor was rough
Reviewed: 8 January 2025 · Stayed in December 2024
Verified reviewHas inside parking area
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified review