8.4

Reviews of Hotel Valle del Rio 4 stars

Camino Valle Escondido, Bajo Boquete, Panama Boquete, Panama

  • Charles

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    the breakfast was small but ok. the location was not quite what we expected; it advertised river view but our view was someone's backyard. we could see the river by leaning out the balcony and twisting to the left lol.

    both nights we had different, but loud, people staying in the room next to us. clearly inebriated. but passed out around midnight.

    Property response:

    Thank you for sharing your feedback, Charles. We’re glad to know you appreciated the cleanliness, comfort, and overall value of your stay. Your comments help us improve, and we truly appreciate them. We look forward to welcoming you again soon. Saludos, Hotel Valle del Río

    Thank you for sharing your feedback, Charles. We’re glad to know you appreciated the cleanliness, comfort, and overall value of your stay. Your comments help us improve, and we truly appreciate them. We look forward to welcoming you again s… Show more

    Hotel Valle del Rio
    25 August 2025
  • Rosemary

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    I loved the Staff and the restaurant staff. Roberto. amazing!

    Property response:

    Thank you, Rosemary, for sharing your experience. We're glad to hear your stay was comfortable and that the team, especially Roberto, made a positive impact. We’d be happy to welcome you again. Hotel Valle del Río

    Hotel Valle del Rio
    1 July 2025
  • Hansel

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Location and cozy athmosphere

    Took the 7pm flight to David and by the time I got to the hotel everything was closed and couldn’t have dinner

    Property response:

    Thank you, Hansel, for sharing your experience with us! We look forward to welcoming you again soon! Hotel Valle del Río

    Hotel Valle del Rio
    1 July 2025
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  • Carmen

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Good

    The badroom doesn’t work properly, and they change of room

    Property response:

    Thank you, Carmen, for your comment. Greetings from Boquete! Hotel Valle del Río

    Hotel Valle del Rio
    1 July 2025
  • Lisa

    Reviewed: 18 April 2025 · Stayed in March 2025

    Verified review

    The location was excellent -- a close walk to everything in town, but quiet, with a large parking area. I was pleasantly surprised that the room had a balcony where we could see and hear the river behind the hotel. The restaurant was very good, with a lovely covered patio area for dining, and especially convenient for the first night when we arrived after dark. Staff was very helpful. Despite the fact that the photos make the building look like a motel, the access to the upper floors is through a stairway in the interior of the building, which I appreciated for security.

    Unfortunately, several things in the room were not working properly. There was a light that did not turn on, the safe did not work, and the closet had sliding doors that didn't open and close. This would have made it an uncomfortable place for a longer stay.

    Property response:

    Thank you, Lisa, for taking the time to share such detailed feedback. We're glad you enjoyed the location, the view of the river, and our on-site restaurant. It's great to hear that our staff and the quiet, secure setting contributed positively to your stay. We sincerely apologize for the maintenance issues in your room. Your comments help us improve, and we hope to welcome you back with an even better experience. Saludos, Hotel Valle del Río

    Thank you, Lisa, for taking the time to share such detailed feedback. We're glad you enjoyed the location, the view of the river, and our on-site restaurant. It's great to hear that our staff and the quiet, secure setting contribute… Show more

    Hotel Valle del Rio
    23 April 2025
  • Pardo

    Reviewed: 8 April 2025 · Stayed in February 2025

    Verified review
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  • Pedro

    Reviewed: 3 April 2025 · Stayed in March 2025

    Verified review
  • Gabriel

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    Location.

    The view of the Room. We payed for mountain view and had a house with an ugly room right next to out balcony. Also the toilet seat was broken and old. The bathroom door was very squeaky, need to lubricate the hinges. Other than that, it was ok.

  • Carlos

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review

    Location, amenities, and the restaurant

    The room didn't have a microwave

    Property response:

    Thank you, Carlos! We're happy you enjoyed our location, amenities, and restaurant. We appreciate your feedback and hope to welcome you back for another great stay in Boquete!

    Hotel Valle del Rio
    20 March 2025
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  • Michael

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    Beautiful setting, right on the flowered river. Very peaceful & quiet

    Not a thing wrong. It was perfect

    Property response:

    Thank you, Michael! We're delighted you had a perfect stay and enjoyed the peaceful setting by the river. Hope to welcome you back soon! Regards! Hotel Valle del Río

    Hotel Valle del Rio
    20 March 2025
  • Andres

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review
  • Emily

    Reviewed: 4 March 2025 · Stayed in February 2025

    Verified review
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  • Argelis

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review

    The river

    We were given a room that was not clean

    Property response:

    We're sorry to hear that your experience didn't meet expectations. We'll review the cleaning issue to ensure it doesn't happen again. We appreciate your feedback and hope to have the chance to improve your impression in the future. Hotel Valle del Rio

    We're sorry to hear that your experience didn't meet expectations. We'll review the cleaning issue to ensure it doesn't happen again. We appreciate your feedback and hope to have the chance to improve your impression in the … Show more

    Hotel Valle del Rio
    1 February 2025
  • Melvin

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review
  • Steven

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review
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  • Hartono

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    Great Location

    Not allowed to flush toilet paper down the toilet. Th property is a bit old and outdated, needs to be maintained.

    Property response:

    Thank you for your feedback! We're glad you appreciated the location. We’ll consider your comments as we continue to improve. Regards! Hotel Valle del Río

    Hotel Valle del Rio
    10 January 2025
  • Arnulfo

    Reviewed: 2 January 2025 · Stayed in December 2024

    Verified review
  • Molly

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review
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  • Torben

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review
  • Iris

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review

    Great location, wonderful staff. Amazing views

    Mold in the shower

    Property response:

    Thank you for your review. We’re glad you enjoyed your stay! Your feedback helps us improve, and we hope to welcome you back soon! Hotel Valle del Río

    Hotel Valle del Rio
    20 December 2024
  • Martínez

    Reviewed: 2 December 2024 · Stayed in December 2024

    Verified review

    Location, landscape, the sounds of nature. The view from the balcony towards the mountains and river, spectacular.

    The bathroom fills with water, they must improve the drainage of the shower. The air conditioning is too old, makes too much noise and does not allow you to rest well. They do not allow you to use the hotel facilities if you do not consume when you are paying a high price for the stay.

    Property response:

    Thank you for your feedback! We’re delighted you enjoyed the stunning views, serene location, and connection to nature. We sincerely apologize for any misunderstanding regarding the use of our facilities—rest assured, all our guests are welcome to enjoy them. Regards, Hotel Valle del Río

    Thank you for your feedback! We’re delighted you enjoyed the stunning views, serene location, and connection to nature. We sincerely apologize for any misunderstanding regarding the use of our facilities—rest assured, all our guests are wel… Show more

    Hotel Valle del Rio
    11 December 2024
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  • Maria

    Reviewed: 17 November 2024 · Stayed in October 2024

    Verified review

    Beautiful and very confortable.

    Property response:

    Thank you for your kind words! We're thrilled to hear you found your stay beautiful and very comfortable. We hope to welcome you back soon! Regards - Hotel Valle del Rio

    Hotel Valle del Rio
    1 December 2024
  • Diana

    Reviewed: 7 November 2024 · Stayed in November 2024

    Verified review

    Location, common areas, confortable rooms, play area for kids

    Great that it has gym, but not very clean, slippery floor in the bathroom.

  • Terry

    Reviewed: 5 November 2024 · Stayed in November 2024

    Verified review
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  • Tonya

    Reviewed: 3 November 2024 · Stayed in October 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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