Reviews of The Westin Panama 5 stars
Avenida la Rotonda Costa del Este, 0000 Panama City, Panama
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Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewRoom size, equipment, facilities
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewProperty is top of the line and staff incredibly at your service
Available a smoking section in the premises maybe a rooftop?
Reviewed: 3 May 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewGood location. Good breakfast
The room looks dated. Decoration could improve.
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewLocation - breakfast
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewVery nice staff, good service.
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewThe staff was amazing! Food was great, the view excellent & so much more!
The only thing we were disappointed in was the size of the pool. It was more like the size of a jacuzzi, that’s the only reason I’m giving it an 8 and not a 10.
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewStaff is helpful and understandable
No GYM. Need to update booking website. Jacuzzi. There is a cost to use. The facility is available but cannot jump in an already functioning hot jacuzzi without pay. Need to update booking website. Noise every single evening. Forget about quite stay. Hotel host party/events every day/evening. No noise isolation in the room, sleeping and enjoy the blasting all night long. Not Westin standard. Hotel needs urgent renovation…2010 Westin style, as of today far away to be a 5 star hotel.
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in November 2024
Verified reviewReviewed: 15 December 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewThe hotel is in a great location, beautiful, safe and very close to the airport. the employees are incredible and try to help you in the best way they can. They are super customer oriented. The room is extremely clean and the breakfeast is also 10/10
Well there were a couple problems: - I did not realize they did not charge my card but just blocked for some reason when I arrived my german credit card was blocked by my bank, they did not accept euros, money transfer or paypal!! or even debit card and the only atm close also did not work for my banks. So it was late, I was super tired and had to fly the next morning. This was a real nightmare. They also would not offer me a link to pay as they need at least 2 days to reflect the transaction, so super bad!!! I was able to solve with a very nice lady who was passing by and paid with her credit card and I transferred the money immediately through paypal. If it wasn't for her I do not know what I would have done. - They had here in booking that they offer Free shuttle from the airport. They do not have it! so be careful!! I wrote them many days before my arrival and they never replied!!!. I had to pay my taxi from the airport to the hotel but I have to say at the next morning I explained the problem and they promised to take this out from booking as it is not true and they paid for my taxi back to the airport as a courtesy for the problems, so all good. To be honest with all these problems I would have rated this hotel very bad but the personal was so helpful and nice and the room so clean and comfy that I reconsidered it.
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewWe liked that the room was comfortable, and we had a nice stay. The breakfast had a nice selection of cold, warm, and hot dishes. The pool area is very nice, and it was lovely to be in an outdoor space that felt relaxing. The Westin is a great location in Costa del Este. We would recommend this hotel to others and we would stay at this hotel again in the future.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewProperty was in a great location. A close to highway.It was clean and pleasant to do check in.
That I couldn’t stay longer .
Reviewed: 10 September 2024 · Stayed in August 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 August 2024 · Stayed in August 2024
Verified reviewExcellent service and convenience! Friendly and polite employees! Very complete and delicious breakfast! Extremely clean and comfortable hotel! everything 10/10
Nothing! All perfect
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewThe staff is amazing. Eric took care of me and was so kind and professional.
Reviewed: 17 July 2024 · Stayed in July 2024
Verified reviewThe quality of the staff in all venues is outstandig, highy professional and Panamenian cordial at the same time, they go out of their way to please you. One night we called the front desk because there was a party at the Hotel and you could hear the music, the volume was immediately lowered and the following day, the manager Ms. Carol Wong called to apologize and later sent some fruits. The buffet is one of the best you will find anywhere, both in variety and quality, it's amazing. The room very comfortable and sqeaky clean. The location in Costa del Este unbeatable
Please take notice that sometimes at different hours a smell of cigarette smoke is felt in the bathroom. It's not annoying, but it suggests that maybe someone is untighfully smoking in another room
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewVery good breakfast. Nice location. Nice staff.
Reviewed: 16 April 2024 · Stayed in March 2024
Verified reviewBreakfast was great, room was great, staff was great. Overall great experience.
It was a bit pricey