Skip to main content
  1. Hotel reviews homepage
  2. Panama hotel reviews
  3. Panama Oeste hotel reviews
  4. Chame hotel reviews
  5. Reviews of The Tides by Playa Caracol

Reviews of The Tides by Playa Caracol

Playa Caracol Residences & Beach Club, Chame, Panama

#7 of 16 hotels in Chame

Guests' Choice

Review score

Based on 16 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 16

  • Reviewed: 11 August 2025

    10
    We loved Playa Caracol!!!
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 5 nights
    • Submitted via mobile

    The Tides was great place to stay. The only complaint was the two restaurants in the complex The Vento Italian restaurant, I seat on a table with my family and we never got any attention from the waitress to order the food. My wife needed to stand up and go to the cashier to order. She ordered 2 pizzas and 3 cups of water and we only got the pizza/never the water. The other restaurant by Surfside the same thing. The servers need to be trained to provide what the customer needs like water, napkins, in other words the very basic of a good customer service in a food place.

    Great place for family close to the beach

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    Food was not the best, but ok

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    The property is beautiful, the complex is super nice and has all the amenities you can need. There are selected chairs to sit at the beach. Everything is super organized.

    Stayed in July 2025

  • Reviewed: 12 May 2025

    9.0
    Beautiful and brand new beach getaway!
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 1 night
    • Submitted via mobile

    Check-in process was a little slow (vs other times booked directly), they didn’t know if I had payed, had to look for the payment from the bank in the app….

    Brand new house, beautifully decorated. Everything you need to enjoy a peaceful weekend getaway.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no pans

    Nice place, modern installations

    Stayed in May 2025

  • Reviewed: 21 August 2025

    7.0
    Great house with few manteinance issues
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 8 nights
    • Submitted via mobile

    Even been new, we had issue with the dish washer (never worked) even after 2 visits from maintenance, this was far from ideal in a full week vacation , and we had a water infiltration that was not nice (even do not a real issue during the stay)

    I love this beach and the amenities, the house is relatively new and well set.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 1 night
    • Submitted via mobile

    Poor customer service, delayed check-in, and they didn’t have some amenities mentioned online.

    Villa layout was good.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    7.0
    Cute villa but needs to have a better check in and follow up system
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    Terrible communication through WhatsApp line that they provide and contacted me. Could not check in and sleep in the villa the first night because they didn’t respond at 7.40pm and they’re meant to be expecting us until 9pm. Next day terrible process for check in and not the process they text you to do so became long and confusing and annoying with a crying baby

    The house is super cute, pool great design, club is good for value

    Stayed in July 2025

  • Reviewed: 9 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Deluxe Villa
    • Stayed 1 night
    • Submitted via mobile

    Internet was not working, no tv and ac was not working properly and not cooling enough

    Stayed in June 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Villa
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 15 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 11 March 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Villa
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in March 2025

Showing 1 – 16

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!