Reviews of Radisson Riviera Panama 5 stars
Chame, Punta Chame, Panama
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAmazing location front view to the sea, great for surfing. Breakfast was good & facility are very nice.
There were not enought staff to cover the ammount of people. Food waiting time was very long, service of drinks took a while, even small things like soup missing in the room or fix a curtain, staff never show-up. If they fix this defenetly will stay again in this hotel.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good with variances
The organization of service is very poor. Personnel is very friendly but poorly trained. The time from entering to serving went sometimes up to an hour!!! This can be improved with proper training.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBreakfast was ok. Lunch and dinner was good. Hotel seemed clean. Bed and pillows were comfty. Views were good on the drive there and a few good views on the beach of surrounding are, minus the construction.
There is major construction and lots of banging and of course I got the room right next to it.. Faulty door locks on entry doors... My lock acted up a bit the first day and took a long time to open with the key card. Then my neighbor had to be moved to another room because the front door would not lock and the hotel staff kept slamming the door for a long time to see if it would work. They woke us up doing this for several minutes so we had to go out and ask them to stop. The main power cut out (3 times in 2 days for a few hours each time) and we were right next to the generator of course. Staff seemed nice but were not attentive during service. We had to chase them for attention each time we ate at the restaurant. During breakfast one day I ask for Coffee with milk . The coffee came quick but the milk came 1/2 way through our breakfast. During lunch one day a guy at the table next to us literally had his hand up waving for 5 minutes at the many staff inside and nothing. He eventually got up and ran to a waitress for his family take an order and there was sufficient staff there.. I asked one waitess for a beer and then 10 minutes later another waitress came and asked me what I needed because the orher girl said I wanted something. Then I got a warm beer with a glass of ice... not a chilled glass... a plastic cup with ice to pour my warm beer in. I put my can into the cup of ice and that got it cold lol. As I was leaving the restaurant that day I got bit by a stray cat that I did not see under my chair and I stepped on it by accident. It was bleeding and I had to get the first aid kit from the front desk to hopefully disinfect the bite. Luckily I had some alcohol in my room to help disinfect. I got a text on whatsapp my 2nd day asking for proof of payment because they did not see my payment. Luckily I had my reciept so I sent a photo of that. They also could not find my reservation through booking.com so had to show my booking confirmation number.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewUna experience espectacular e inolvidable
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe stuff is out of surprise, very helpful, I got a wrong room and stuff solved it immediately.
The facility is not practical, the decor is very plain, cheap stuff, doesn’t worth the price
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClean but small room. Receptionists were helpful. Beach and swimming pool amazing.
It kind of far from the main road. 20 minutes of pot hole roads. Breakfast was a bit too simple
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewScenery, beach
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewFacility
Location, the road was not good
Dear Jacky, Thank you for sharing your experience at RADISSON Riviera Panamá. We are delighted to know that you found our facility excellent and that your stay was enjoyable. We appreciate your feedback regarding the road access and will take it into consideration as we continuously strive to improve every aspect of our guests’ experiences. We truly value your opinion and hope to welcome you again soon for another great stay. Sincerely, RADISSON Riviera Panama Team
Dear Jacky, Thank you for sharing your experience at RADISSON Riviera Panamá. We are delighted to know that you found our facility excellent and that your stay was enjoyable. We appreciate your feedback regarding the road access and will t… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewNice hotel, nice views, nice pool, great spots to watch the sea
Pool had something that damage my clothing. Like lime. Fish was not well cooked. Had to request kitchen to cook again. Lobby person did not provide basic info on close hospitals, clinic or ambulance service if needed at urgency. Bad service
Dear Mr. Santos, Thank you for sharing your experience at RADISSON Riviera Panamá. We are pleased to hear that you enjoyed our hotel, the stunning views, and the perfect spots to admire the sea. However, we sincerely regret the inconveniences you encountered. We will take your feedback seriously and investigate the issue with the pool to prevent similar situations in the future. Additionally, we appreciate your observations regarding the food preparation and the lack of emergency information at the lobby. Providing clear guidance on nearby healthcare services is essential, and we will take the necessary steps to ensure our team can offer this information efficiently. Your feedback is highly valuable, and we are committed to making improvements to enhance the overall guest experience. We hope to have the opportunity to welcome you again and provide a more seamless stay. Sincerely, RADISSON Riviera Panama Team
Dear Mr. Santos, Thank you for sharing your experience at RADISSON Riviera Panamá. We are pleased to hear that you enjoyed our hotel, the stunning views, and the perfect spots to admire the sea. However, we sincerely regret the inconvenien… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewRoom was very clean. The restaurant food was so good. The pool is clean and very comfortable.
The beach was a little bit dirty.
Dear Mr. Santiago, Thank you for sharing your experience at RADISSON Riviera Panama. We are delighted to hear that you found your room spotless, enjoyed the delicious food at our restaurant, and had a comfortable and clean experience at the pool. We appreciate your feedback regarding the beach and will take it into account as we continuously work to enhance every aspect of our guests' experience. Your opinion is highly valuable to us, and we are committed to making improvements to ensure your next visit is even better. We look forward to welcoming you again soon for another wonderful stay. Sincerely, RADISSON Riviera Panama Team
Dear Mr. Santiago, Thank you for sharing your experience at RADISSON Riviera Panama. We are delighted to hear that you found your room spotless, enjoyed the delicious food at our restaurant, and had a comfortable and clean experience at th… Show more
Reviewed: 4 May 2025 · Stayed in February 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in February 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in March 2025
Verified reviewthe view is beautiful, the rooms are nicely decorated.
the breakfast was terrible.
Dear Gabriel, Thank you for sharing your experience at RADISSON Riviera Panamá. We are pleased to hear that you enjoyed the beautiful views and the nicely decorated rooms, creating a comfortable atmosphere for your getaway. We sincerely regret that the breakfast did not meet your expectations. Your feedback is invaluable, and we will take it into consideration to improve the quality and ensure a better dining experience for our guests. We appreciate your insights and hope to welcome you again soon, providing an even more enjoyable stay. Sincerely, RADISSON Riviera Panamá Tean
Dear Gabriel, Thank you for sharing your experience at RADISSON Riviera Panamá. We are pleased to hear that you enjoyed the beautiful views and the nicely decorated rooms, creating a comfortable atmosphere for your getaway. We sincerely re… Show more
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 2 April 2025 · Stayed in February 2025
Verified reviewGreat place!