Getting the shuttle from the airport to hotel generally isn't worth the wait, which can be quite long. The only other suggestion would be to address the service issue in the restaurant. Panama has a historical reputation for extremely slow service in their restaurants. We have lived there for about a decade and seen that improve a lot, especially in more touristed areas. However, the Riande hasn't quite gotten with that program. You can sit in the restaurant for up to a half hour waiting for one of the four staff that you can see in the background to notice you. They need to work on that.

Like a lot of people, we stay at the Riande in order to have ready access to the airport. They have upgraded the rooms over the last few years, which is an improvement. They have other nice amenities, including a restaurant that is open late, which helps when transiting. Having an hourly shuttle to the airport is very helpful. All-in-all, it is a very good option for people looking to transit through Tocumen.

Stayed in August 2025

One AC was tricky to operate, could hear traffic at night from exterior side room

Very close to airport, nice pool area, good restaurant, very welcoming staff

Stayed in August 2025

Check in only at 3pm No coffee machine in room

Proximity to airport, free shuttle, allowed to stay in room until late departure

Stayed in August 2025

Ventilation of the room was not good as windows don’t open.. Breakfast is moderate..

Perfect location for AirPort. Perfect garden for an AirPort hotel.. even a swimming pool!

Stayed in July 2025

Although a free shuttle was advertised, it was not available to me. This was disappointing as it was one of the main reasons I selected the property. For me, this affected the value, as I now had to pay for transportation to the airport. That point aside, my stay was perfect!

The room was delightful! Clean, quiet, and with all the amenities I expected.

Stayed in July 2025

Would've liked a mini fridge in room. Not all the services like swim up bar was operational during our stay for some reason.

This is like a mini resort with a g6m, paintball, big pool, lots of seating. Comfortable rooms (no fridge).

Stayed in July 2025

Nothing in particular. We didn't eat there

Convenient and clean and met our needs exactly. Pool was very welcome after a long flight

Stayed in July 2025

That they charged us for 2 people that were not going to stay. They were waiting for a family member to pick them up

Close to the airport

Stayed in June 2025

Breakfast had few options.

It is only 5min from the hotel and they have a free shuttle every hour. Staff is really helpful. The room was a bit outdated but clean. Ours had a private terrace with a pool view and the pool is really really nice and big.

Stayed in July 2025

Great location for an overnight stay Free airport pickup and drop-off was on time Food was good. Great amenities for guests especially younger people

Stayed in June 2025

Wi-fi didn't work properly in the room. We had to keep the door open to get some signal.

The hotel is very nice. The room with a balcony was very good and clean. Breakfast was good.

Stayed in June 2025

Very small shower

Very convenient proximity to the airport. Great pool. Nice and quiet.

Stayed in June 2025

Wifi was slow and almost unusable, so for business this is a disappointment. Room lacked maintenance and was pretty beat up and old looking, but hey this is an airport hotel and it's fine for a night to get some rest.

Excellent Front Desk and Room Service staff. Close to the airport with shuttle service. Air conditioning worked well, and the room service was fast and the food was good and reasonably priced for an airport hotel.

Stayed in June 2025

walls were not soundproof in our room 145. we could hear talking quite clearly coming from room next door.

Stayed in June 2025

I got ill from the Caesar salad my last few hours there. Perhaps the lettuce wasn’t washed enough or the dressing was off. Very inconvenient to be at airport bent over with pain.

I loved the courtyard with pool. A serene place to be while on a long haul trip.

Stayed in June 2025

N/A

This hotel though not close to the center of the city, it is less than 10 minutes drive to Tocumen (PTY) airport. Easy and fast access to the road (corredor Sur)to the center of the city or to the Metro. The hotel has confortable rooms. Restaurant with good food, beautiful garden with a nice swimming pool. We have stayed here many times.

Stayed in May 2025

Bathrooms are getting old quick. Leaky shower, floor all wet all the way into the bedroom(which has carpet) and don’t stay near the small luggage elevator, so loud.

It’s aging

Stayed in April 2025

You couldn't find any food late at night.

Close to the airport, great facilities. Beautiful pool and grounds.

Stayed in May 2025

Lamp not working, ac needs freon, no in-room coffee

Breakfast

Stayed in May 2025

No coffee pot in the room, which is a problem because the breakfast starts after we need to go to the airport. Rooms are a bit worn

It is close to the airport and has a lovely pool area in the center. There is a free airport shuttle. Good value

Stayed in May 2025

Breakfast doesn't start until 6:30 am, too late for early flights.

Just a quick overnight between flights. In at 9 pm out at 6 am. Reliable shuttle service, beds comfy, everything worked.

Stayed in May 2025

What I didn't like: the covers were dirty, the waitress weren't attentive waited for my food a long time and the wait again for them to bring the check, and I can tell you they were very attentive to other people but not to me and my sister, everyday was the same thing to me because O had stayed more than 4 times at the Riande Aeropuerto, I definitely can see the difference the sheets very thin, the covers were dirty, but nothing the can't be solve by a calling or asking the cleaning crew.

I LOVE THE PLACE EVERY SINGLE TIME I TRAVEL TO PANAMA TO SEE FAMILY AND FRIENDS, I HAVE TO STAY AT THE RIANDE, FAMILY FRIENDLY, LOCATION 5 MINUTES FROM THE AIRPORT, THE FRONT DESK STAFF EXCELLENTE, THE CLEANING CREW THE BEST, THE PLACE IS WONDERFUL MAKE YOU FEEL LIKE YOU ARE IN A RESORT, THE PEOPLE ARE FRIENDLY, THE FOOD DELICIOUS, NO QUESTION I LOVE THE PLACE. BUT?

Stayed in April 2025

Restaurant meals were ok, just ok

It is an airport hotel; the casino element was not overpowering (I dislike casinos). Lovely pool but closed to early morning swimmers like me. Fortunately (?) I did not read the rules before I went swimming and it was up to a pool cleaner to chase me out of the pool 30-some minutes later. Oops. Well, I did not intentionally violate the rules

Stayed in March 2025

Breakfast

Location

Stayed in April 2025