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Reviews of Renaissance Panama City Hotel 5 stars

Via Espana & Ricardo Arias Street, Bella Vista, 05890-823 Panama City, Panama

#13 of 132 hotels in Panama City

Guests' Choice

Review score

Based on 36 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Friendly helpful staff, comfortable rooms and good location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Traffic noise. Incessant beeping from the road The main thing that could be improved was the coffee service at breakfast. We had to wait a long time and as multiple times to be served coffee. I would recommend making it self service like most hotels. I’d rather serve myself than have to wait

    Comfortable beds and great pillows

    Stayed in August 2025

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    only 1 night, we had a good stay

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    “Excellent stay – great location, friendly staff, and good value!” The hotel is in a perfect location, close to everythi
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    “Great location and friendly staff!” The property is in a perfect spot — close to everything we needed. The staff were incredibly welcoming and helpful throughout our stay. Would definitely recommend and stay again!

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could’ve been better

    Great!

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Excellent hotel and highly recommended, close to metro to albrook mall $0,36 each ride.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 7 nights
    • Submitted via mobile

    Not applicable

    Room with space, staff treated us excellent, very good breakfast, hotel is very clean and nice lobby to sit and talk.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Perfect hotel, all the staff very polite and always smiling. Special thanks to David who helped us a lot.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great. Perfect breakfast, spacious rooms with very comfortable beds and bedsheets.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were nice & clean. Breakfast was great. Staff were very helpful and accommodating.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    Room is a bit old

    The staffs are very kind and helpful

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Just great!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Not applicable!

    The people! They were all amazing! Front desk, concierge, at the restaurant. They were great! Thank y’all!

    Stayed in July 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    everything was good except the pillows were overused y

    the csr was great breakfast was good but need Halal options.

    Stayed in March 2025

  • Reviewed: 23 April 2025

    9.0
    The reception and hotel staff are amazing!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    The room was a bit outdated with a musty smell.

    The hotel and reception staff were great and very smiling! The stay was wonderful!

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    Friendliness! Especially Davide, amazing human!

    Stayed in April 2025

  • Reviewed: 16 April 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Great stay. Staff is very friendly and helpful. Breakfast is superb. Location is ok if you want to be in the financial district. The only bad thing is the extremely loud music coming from the bar on Friday night . They made a party at the bar , but forgot about their guests .

    Stayed in April 2025

  • Reviewed: 7 April 2025

    10
    Gem of hospitality and comfort. Staff outstanding!!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    wish we could have stayed longer

    Nicole and David at front desk were exceptional!! Friendly, and spot on with breakfast delivery. Special surprise anniversary gift topped it off. Kudos to the whole crew there. Will go back!!

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    The hotel exceeded expectations, was just where we needed, and allowed for a comfy, restful night.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant and bar were lovely and the food and drink, delicious. All staff was personable, gracious and helpful.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    8.0
    Basicly it was good.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Watercrane must be checked.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Price and vert clean and comfortable

    Stayed in March 2025

  • Reviewed: 15 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    AC did not work when I arrived but was fixed a while after, room smelled old and moldy. Bathroom looked old and toilet had lots of rust but yet they claimed to be recently renovated? Staff was great but too attentive. If I walked the lobby I had about 10 staff rushing to greet me lol. Pillows are not good

    Staff, food and location

    Stayed in November 2024

  • Reviewed: 12 November 2024

    9.0
    Superb
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    When the room was clean, they replaced the water but not the coffee and cups. If they did one, then they wouldn't do the other. There was very limited on the creamer, I had to go out and purchase my own. Besides that everything was nice

    The staff was the best, I have never experienced such worm caring people

    Stayed in November 2024

  • Reviewed: 24 August 2025

    6.0
    Works as a base, not in an area to 'hang out'
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are a bit dated, mold on some of the caulking in multiple places... Loud music in the neighborhood, especially on the weekend. Walking at night, while not dangerous, requires 'navigating' the non existent walkways, people, cars, tables, etc.

    Great Lobby, wonderful and caring staff. Great breakfast. Economic. Centrally located.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Not a 5 star yet
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    like most hotels their solution to request for a quiet is to put one at the far end of a hallway. BUT here, the entire wing is exposed to musiic from somewhere afternoon to nignt time, and loud traffic noise from horns to revving engines etc. We upgraded to a suit in order to get a tub/shower combo. While the bedroom was what we expected for a room, the front sitting / reception room was sad. lamp, sofa and a chair, none of which were anything more than old furniture.

    Stayed in August 2025

  • Reviewed: 24 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Not sure how this hotel is rated over a 9. It's straight middle of the road. It's fine but tired. Request a high floor. It's loud. The windows are thin so street noise is unavoidable. The bathrooms are small with paper thin doors, where the countertops are chipped and wallpaper is peeling. No privacy at all. The AC has a very hard time with the heat and humidity. Expect most of your stuff to be damp at the end of the trip, especially if you're staying during rainy season. Our TV volume did not work, even at the highest volume you could barely hear a whisper. They sent two maintenance guys over two consecutive days to fiddle around with wires. It was obvious it just needed to be replaced. In the end they offered to move us rooms but we declined to avoid the hassle or repacking. The TV wasn't necessary but combine that with a coffee machine that didn't work and was never replaced even after telling the front desk, and a breakfast buffet that doesn't serve half of it's offerings until after a lot of the early tours have already picked up (pre 7 am starts for a lot of canal and jungle trips). It was just...meh all around. Does it work? Sure. Will I be back. Nope.

    Espresso coffee and omelet station at breakfast are good. Location is fine and easily within pick up routes of tour companies. Staff is welcoming.

    Stayed in June 2025

  • Reviewed: 5 April 2025

    7.0
    More for business
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Poorly built which is not what I expected for Marriott - the quality build is low considering it’s anew hotel it’s already aging. Prefer to stay in old town next time.

    Nice pool

    Stayed in April 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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