Avenida Buenos Aires, Palo Alto, 12345 Boquete, Panama
#7 of 35 hotels in Boquete
Guests' ChoiceBased on 277 hotel reviews
9.1Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.6
Value for money
8.9
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 August 2025
David
United StatesThe Inn at Palo Alto was an amazing stay for my family. The grounds are maintained with attention to detail. The rooms were clean and spacious. The staff was extremely friendly and helpful. There was an evening we were in the city trying to hail a taxi after dinner. We could not find one that was available. So, we asked a nearby restaurant for help. It just happened that the owner of our Inn was sitting at the table in front. He quickly offered to drive us back to the Inn,
Stayed in August 2025
Reviewed: 8 August 2025
Andres
Costa RicaThey dont have electric charger for cars
The pool and the javuzzi
Stayed in August 2025
Reviewed: 2 August 2025
Isobel
United StatesThere really wasn't anything to complain about!
So many great things about the Inn from the gorgeous tropical gardens, hummingbirds and butterflies, to the on point helpful manager and staff. We loved the location with such beautiful views and five minute drive to town. Breakfast was standard but good with a wide variety of breakfast styles. Can't wait to take my husband back with me next time!
Stayed in July 2025
Reviewed: 1 August 2025
Natalie
CanadaWhat a gorgeous, well maintained property in a beautiful setting. The attention to details, like the fire pit, and small walking paths make this property a gem. We loved watching the hummingbirds at the feeder by our room. The rooms were in good condition and had all the necessary items for one’s stay. The breakfast in the morning was fantastic and we also enjoyed the cozy bar at night. We’ll be back for sure!
Stayed in July 2025
Reviewed: 30 July 2025
Francisco
IrelandDefinitely location is not handy since a taxi is needed any time 4 to 5 usd and it is a bit uphill. They say you can walk 30 minutes. However, there were some aggresive dogs on the street not far from the main bridge that believe me, you do not want to face them. This is an issue I have seen in other parts with dogs left outside by local owners unattended. Otherwise I could have walk on the way down. If you have your own transport, that would not be an issue (although I saw the dogs running after.passing by taxis). My room was facin the interior garden, so, I had to close all curtains to have some privacy.
Beautiful garden with hummingbirds and flowers next to a small river and some decent mountain views. The jacuzzi is the heart of the Hotel. The swimming pool is not heated. Decent rooms with big tv with apps (i.e youtube) and good beds. The breakfast in the morning facing the river is lovely and varied. I used the gym that is really convenient if you want to work out during your stay, plus with views. They helped me organise transport to Bocas del Toro, 8 am just after breakfast, for 30 usd, cheaper than in the internet.
Stayed in July 2025
Reviewed: 30 July 2025
Jeremy
United StatesRoom was basic and underwhelming but it served its purpose.
Awesome view, friendly staff, location, landscaping, price, breakfast!!
Stayed in July 2025
Reviewed: 28 July 2025
Tereza
Czech RepublicA great place to relax after a day on the trail. The view is beautiful, and we loved the peaceful garden – especially the hummingbird feeders, such a lovely detail! The staff were super friendly, and the breakfast was delicious. We’re absolutely recommend it to anyone.
Stayed in July 2025
Reviewed: 21 July 2025
Darren
United KingdomThe walls are so thin, we could hear the person next door on their phone!
Really pretty hotel up in the mountain. The staff were brilliant and the grounds were stunning
Stayed in July 2025
Reviewed: 17 July 2025
Ingrith
United StatesI liked everything
Fantastic staff and beautiful surroundings!
Stayed in July 2025
Reviewed: 15 July 2025
Ashley
PanamaThe view
Stayed in April 2025
Reviewed: 9 July 2025
Emily
United StatesBed could be a bit more comfortable
The view and setting was gorgeous. Very good breakfast included. Lovely, friendly staff
Stayed in July 2025
Reviewed: 8 July 2025
King
United StatesNo complaints!
The property is so beautiful, can’t beat the views! The location is great, super easy to get around and explore, plus it’s nice to have a pool, and other amenities. Also, the breakfast was fantastic!!!
Stayed in July 2025
Reviewed: 7 July 2025
Anne
NetherlandsWhere do I even start. We had read all the promising reviews before we came here. They have nice (free) parking spaces in front of the hotel. The gate opens up to the most beautiful garden with so much plants, flowers and (humming)birds. All the staff are super friendly and always smiling. The spacious room was spot clean and smelled so nice every time we entered the room. Every morning there was a small, but delicious and very fresh breakfast buffet. After our hikes we would relax in the hot tub, which overlooks the river. We would definitely recommend this hotel and are a little sad to leave this place…
Stayed in July 2025
Reviewed: 7 July 2025
Shani
United StatesThe walls are thin so You can hear others sometime in the other rooms.
The hotel grounds are amazing. I loved the Complimentary breakfast each morning it was amazing. The staff are so nice and helpful with everything
Stayed in July 2025
Reviewed: 7 July 2025
Garnes
United StatesThe hotel was very well kept. Very clean and comfortable. The staff was very friendly and helpful
Stayed in July 2025
Reviewed: 26 June 2025
Conway
United StatesThe bar and hot tub close at 9 which is too early for me
Great location and it matched the pictures
Stayed in June 2025
Reviewed: 18 June 2025
Ian
United KingdomWe had no issues during our stay.
The setting is great with wonderful gardens and set just outside of the main town, so quiet. The staf were fantastic and helped with booking activities and gave great advice on resturants. Marcelo's advice to try George's House Resturant was great, an experience that we really enjoyed. Breakfast was excellent and a good start to the day.
Stayed in June 2025
Reviewed: 7 June 2025
Alice
United KingdomA bit far from the center
Amazing hotel, cannot recommend it enough. The hotel is surrounded by a beautiful garden, while overlooking the river and surrounding mountains. The rooms were quite big. Beds were very comfortable. The personal was amazing and very acoomodating. The breakfast has quite a few options and tastes amazing
Stayed in May 2025
Reviewed: 5 June 2025
Gabriela
United StatesUnfortunately, (and out of the hotel's control), we did have an incident with the people next to us where a fight broke out in the middle of the night but the staff was accomodating and moved us to a different room in the morning. I would also say, while the views are great, just keep in mind that you are not walking distance to anything so you would have to taxi (there are no ubers) to and from the hotel into the downtown area for other meals outside of breakfast.
The BREAKFAST IS TRULY DELICIOUS!!! Even one of the morning, we did the volcano sunrise tour and got back around 10:30am (post breakfast hours) but the staff was SO KIND and they knew we would be late so they had breakfast waiting for us still. The place was overall so cute - highly recommend upgrading to mountain view, the views were WOW.
Stayed in May 2025
Reviewed: 30 May 2025
Mary
United StatesWe had a fabulous view that included Volcan Baru. The breakfast was outstanding--much more than a typical continental breakfast. The staff was friendly and attentive. When we return to Boquete...we will stay at Palo Alto Garden Inn..!
Stayed in May 2025
Reviewed: 29 May 2025
Jose
PanamaComfortable
Stayed in May 2025
Reviewed: 20 May 2025
Susan
United KingdomWe liked everything
The setting is wonderful-10 minutes drive from town in the hills, surrounded by coffee plantations and a view of the volcano. The gardens are a delight and attract humming birds, butterflies and other birds. Lovely breakfast-fresh fruit, eggs to order. We got taxis to town as we didn't have a car, but found tours were happy to pick us up from the hotel. The staff really went the extra mile in setting us up with a local restaurant when we arrived late, offering a lift if they were going into town and when my husband was ill, sorting us out with a take away meal to be delivered. Very highly recommended!
Stayed in May 2025
Reviewed: 15 May 2025
Bernd
GermanyThe spatial layout of the family rooms could be more optimal.
It was a successful stay, from check-in to the rooms with their great views and the beautiful garden to the pleasant breakfast, everything was great. A huge plus: a small complaint was resolved immediately!
Stayed in May 2025
Reviewed: 15 May 2025
Annette
United StatesZero
The Inn is family run and owned and staff is exceptional. Marcelo went above and beyond and even set up an early morning taxi on day I was leaving. The grounds are gorgeous and breakfast delicious. I couldn’t have dreamed of a more perfect place to stay.
Stayed in May 2025
Schruns-Tschagguns, Austria
Knarrlagsund, Norway
Marsalforn, Malta
Antofagasta, Chile
Oakhurst, USA
La Savina, Spain
Sainte-Maxime, France
Dar es Salaam, Tanzania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content