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Reviews of Hotel y Restaurante Mama Ines

el estero, Santa Catalina, Panama

#22 of 33 hotels in Santa Catalina

Guests' Choice

Review score

Based on 112 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 4 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The service at the restaurant was very slow

    Good location at the surf beach. Loved the different spots at the complex to sit and relax.

    Stayed in May 2025

  • Reviewed: 20 April 2025

    7.0
    Good
    • People with friends
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Interior is not very nice, all walls are very molded. No many place in the room for pack out your stuff. There is no facilities in walking distance, next shop is in 20min walking. Very loud, we couldn't sleep until midnight: noise from outside parts of the hotel, shouting people, tv in the neighbor room, etc... No daily cleaning (at least the trash bin should have been emptied).

    Nice building, nice location next to the seaaaaa, many nice floors with nice view and terraces, right at the beach. Hot shower, aircondition in the room. For extra cost bottled water, food available.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great location right by the ocean in a secluded part of the village. Restaurant area and pool area with a beautiful view of the sea. Quiet, beautiful, clean. Tastefully decorated rooms, hammocks on balconies

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Amazing location
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We‘re not sure whether it was the language barrier, but at times we didn’t feel very welcomed by the staff and they seemed annoyed

    Amazing location, priceworthy stay. As a guest you can rent surfboards for a lower price. The restaurant is okay. All in all, given the location and the price for the stay it‘s recommendable. Be aware that depending on the rip tide you might have to cross a small river in order to get to the beach which can happen very quickly in the evening.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    Stayed here before and defo will again . It’s wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing location , beautifully laid out .

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The hot water is intermittent which was not good considering the price of the room. The restaurant menu could benefit from more variety.

    The hotel was lively with friendly staff. We had a terrace overlooking the beach which was a luxury. The hotel is directly on the beach which is a real plus.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    8.0
    Great location just a few steps to the beach. Pleasant and relaxing.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights

    Original small room was on the street and barking dogs woke me up several times during the 1st night. Was able to upgrade to a larger, ocean view room for the next 2 nights for a bit more $$ - but MUCH MUCH better. Recommend garden or ocean view rooms. FYI - Feb 2025 the last 20k of the road to Santa Catalina is gravel, under heavy construction and not good to drive in the dark.

    Great location on the beach. Pleasant and relaxing. Decent restaurant with good breakfast & easy parking. A lot of Panamanians staying there so it felt like real Panama.

    Stayed in February 2025

  • Reviewed: 12 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Car parking are was a bit cramped, but it all worked out OK.

    Excellent beach access, on-site swimming pool, restaurant, friendly & helpful staff. Great view from 2nd & 3rd floors.

    Stayed in January 2025

  • Reviewed: 13 December 2024

    7.0
    Great hotel and location. Service lacking.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The staff seem very disinterested in helping. Wether it’s checking in or ordering a meal or a drink. Room was not clean when we checked in and no cleaning during our 3 night stay.

    The beachfront location is stunningly beautiful. Great views. Nice pool.

    Stayed in December 2024

  • Reviewed: 15 October 2024

    9.0
    Beautiful BOHO stay on the beach
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 2 nights

    Food was ok, not great. Be aware of swimming in the river as it will leave your clothes and swimwear with an odor.

    End of the road and on the beach. Such a cool Boho hotel on the beach. Multiple floors & areas to lounge, plants everywhere, a tree inside. Multiple views of the water. Was nice to have a pool area for the kids to enjoy. We loved the views and variety of areas to hang out at on the property.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Limited menu options

    Location

    Stayed in October 2024

  • Reviewed: 8 August 2024

    8.0
    Great family stay. Great for surfing and visit to Coiba.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Service a little slow

    Beachfront location.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    9.0
    Great location and friendly staff
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It might be a bit noisy depending on the guest we had next door. But slept fine

    Great location and nice places to sit all over. Friendly staff some speak English

    Stayed in July 2024

  • Reviewed: 8 April 2024

    9.0
    laid back and right on the water
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 3 nights

    If you do not have a car, it is about a thirty to forty minute walk into Santa Catalina proper. It is a lovely walk, but be prepared.

    The hotel is right on the ocean -- the surfers walk down the stairs to the beach and start surfing. My room had a lovely view of the water and there are plenty of terraces with comfortable chairs that also look out on the ocean. The staff is very laid back but very helpful. The restaurant/bar is open all of the time, and the food is good.

    Stayed in April 2024

  • Reviewed: 9 March 2024

    7.0
    A so so experience
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was mostly non existent in our room and not much better in the restaurant. Very little parking for the number of rooms and there was partying until late at night on the first night. Shampoo was empty.

    It was close to what we were doing

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Nice place to stay.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Lack of parking.

    Location was good, the view of the ocean was nice. The staff was very friendly.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    8.0
    Great place to hang out with wonderful views
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about.

    Beautiful view from room and Terrace. Nice pool overlooking the ocean. Great place to hang out in the shade.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    I will always go back. It was my third time.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The food is good but it can be better, like the ceviches or quantities served regarding seafood. Another thing was the consistency of the service. One night our food took an hour to be served, others it was incredibly fast. Regarding the waiters, not a big fan of them not being in the mood to serve, but this only happened 2 time and with the same waitress, the rest were pretty amicable.

    Love the location, the beauty of the hotel, pur bed was so comfortable and the food was good.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    We were overall happy with what the hotel offered & location
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Food wasn’t great and service was just ok. Thankful we were able to go to town for meals. Several cars parked in the driving access in and out of the designated parking stalls. Hotel didn’t prevent cars from blocking all the cars in the parking lot and we were unable to go anywhere for 3 days. Finally after being very patient we told he hotel to get them moved which told several hours.

    Location was amazing being right on the beach. Main area had lots of sitting areas to relax and find shade. Atmosphere and decor was relaxing and inviting. Great having a pool when you didn’t feel like going in the ocean. Beach was beautiful and long enough for a good walk.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Was a nice place to stay for a night. Comfortable air conditioned rooms and good food. Very nice staff and location.
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Needs a little updating and general maintenance to be performed.

    Property was right on the water with excellent views. Food was amazing although it took a little time to prepare but was worth the wait. Staff was fabulous.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Inconsistent servicing of the room. Restaurant food really was not great

    One of the few restaurants with beach access

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    worth the price for the location and common areas. The restaurant is also good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 2 nights

    small details like a shock from the electric shower, which didn't heat the water. To be fair we didn't complain or ask anyone to look at it. A bit of a sewage smell in the bathroom, toilet didn't flush well

    the location and views from the hotel are phenomenal. The staff was nice. Rooms are basic and a bit run down

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Great spot to relax and enjoy the ocean. Also really close to the spectacular snorkeling and diving tours of Coiba
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are tired and the linens need updating including new towels.

    This is the best location in town. The common outdoor spaces were fantastic and cleaned daily. This hotel has spectacular views of the ocean and just a few steps down to an expansive beach. The small infinity pool was a great surprise. The food in the restaurant was good and good value.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Great beach location still close to the center of the village.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Wifi in the room can be a challenge at time so if you intend to work better go downstairs great reception there. As previously mentioned by other guest’s reviews: food can take a “little” time to arrive to your table so don’t be too in a hurry.

    Excellent location, right on the beach front. Julio at the reception is very welcoming and speaks both Spanish and English but lets you practice your Spanish even if it isn’t as good as his English, so thank you. Great functioning A/C. The food (good)and drinks are properly priced. Will gladly return 😊 I had an opportunity to meet one of the owners very nice person. It is a local family owned business.

    Stayed in January 2024

Showing 1 – 25

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