Reviews of A Piece of Paradise

Thank you Josee. It was very pleasant to host you, too. As we have said before, Panama, like most of Central America, is a place where, in rural areas, dogs roam, and people have chickens and roosters. And the cars, well, what can I tell you :) these are all felt way less in one of the other cabins that come with an AC and the windows can be shut at night 🌺 We strive to offer a place where you can feel confident that it’s clean, comfortable, safe and you get to see how people actually live, without sacrificing comfort! We’re close to creeks, rivers, waterfalls, beaches. It’s a very genuine side of Panama! We send you the best and you’re welcome back anytime!

Thank you Josee. It was very pleasant to host you, too. As we have said before, Panama, like most of Central America, is a place where, in rural areas, dogs roam, and people have chickens and roosters. And the cars, well, what can I tell y… Show more

Hola Melanie, We hope you have a wonderful trip around Panama. We are located in a rural area as you can see in the map. In hispanic countries, moreover in the countryside, it is very common for people to have chickens and dogs. Regarding the cars, there is not much we can do. The cabin you took is an open one without air conditioning, so you can hear the noise of pretty much everything that goes around. Again, we send you the best and wish you a safe trip!

Hola Melanie, We hope you have a wonderful trip around Panama. We are located in a rural area as you can see in the map. In hispanic countries, moreover in the countryside, it is very common for people to have chickens and dogs. Regarding … Show more

Hi Greig, Our very short encounter was definitely not the norm. These situations are unavoidable and a some point we have to face them. 1. The fact that the GPS didn't work for you, completely escapes our control. There is nothing we can do and there was no communication from your side so we didn't have a chance to help you. 2. The taxi you took was not a local one, he belonged to another community, hence why he didn't know about the place. 3. We do not advertise as having a restaurant, we do inform our guests that there are some near by. 4. We do not advertise as being oceanfront, we are in a small rural town of Panama and this town has a beach which is about 5 mins by car. 5. We contacted you via the messaging center of the platform but we never got an answer from you, neither you wrote to us to see what we could do. Without bank information no money could be given back. Then, we proceded to contact booking assistance and we had to mark you as no show, as per their advice. You did get to the property, however you didn't stay with us. This is an isolated situation that had nothing to do with us as a service provider. We understand you being upset by the fact, yet we stand with our pledge to our guests: Give them always a clean, accesible, simple, functional and relaxing place to stay, surrounded by nature and peace. Have a good day, Greig.

Hi Greig, Our very short encounter was definitely not the norm. These situations are unavoidable and a some point we have to face them. 1. The fact that the GPS didn't work for you, completely escapes our control. There is nothing we … Show more

Hello Caroline! Thank you for your review as they help up improve and clear out information that may not be so clear on the platform. We are located in a small rural town called La Ermita. You can look for our address on Google maps. Like you mentioned, it takes about 45 minute to get to El Valle, which is not the only place to explore around: there is an amazing beach close by, there is a small river you can walk to and there is a waterfall that is about a 10 min drive. Your room had towels, hot water, Internet, a king size bed, a kitchen and all the implements to cook, WiFi and Netflix. we believe it’s a great value at the price you paid if El valle de Anton was your destination, since prices for all the amenities you got are very high up there. We did call you and communicate with you to understand your arrival time and intentions and gave you directions to the many attractions you could find up in el valle, as well as contact information for your hikes, since you mentioned you wanted to do some. We strive to give our guests the best we can. We hope you keep enjoying your travels and that you find places that meet all of your expectations. A Piece of Paradise

Hello Caroline! Thank you for your review as they help up improve and clear out information that may not be so clear on the platform. We are located in a small rural town called La Ermita. You can look for our address on Google maps. Like … Show more

Hello Pavel, Thank you for your review, they always help to clear out what had happened. The Tree House that you booked is a very rustic cabin with windows that spread wide open, located in a rural area in Panama so you will find some dust. It has an open, private kitchen and an open, private bathroom. The kitchen is attached to the cabin; while the bathroom is not, although we do have plans to build it next to the cabin itself, the bathroom we keep it really clean. The kitchen has a gas stove that works really well, we do offer pots and pans, cutlery, there is even a small blender, a coffee maker, and plates and cups. There is a fan in the cabin for better comfort. The price of the cabin, we think is fair enough. We can definitely understand that for someone who is +2m it's not easy to find a bed. And for us it's impossible to state in our description that the bed is small. Not because we don't want to, but because the platform itself does not give me the option since the descriptions are generated automatically. We did click on the one where they asked if the bathroom was detached, but it seems to get lost. When it comes to the dogs, we had a fence built in order to avoid any more issues. Culturally, in Panama, dogs are respected and we have them for protection within our grounds. The garden is quite big, we have 4,000 m2 of land, and the main garden, where the flowers are, is 2,000m2. Again, we do appreciate your review and, at the same time, we do believe that we offer, and what you chose, was an excellent value for what you paid. We enjoy what we do and are very proud of it. Kind regards, A Piece of Paradise.

Hello Pavel, Thank you for your review, they always help to clear out what had happened. The Tree House that you booked is a very rustic cabin with windows that spread wide open, located in a rural area in Panama so you will find some dust… Show more