Reviews of The Residence by Villa Alejandro
Avenida Buenos Aires, Boquete, Panama
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPrompt communication via Whatsapp. Clean. Beautiful lodge and grounds.
I can't think of anything.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewLocation and size of the apartment
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThat we can’t use shoes anytime
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe place was truly amazing. Hot water. Very luxurious. Open spaces. Stunning
The road to go is under construction so is kind of a bother
Reviewed: 31 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewThe location of the room is a little off the main road of Bouquete, but the view is amazing! We especially liked the small porch connected to the room
The location isn't that bad, being just a quick 5-10 min walk to the center area, but it can be exhausting. We asked to have our rooms cleaned ( they didn't make us pay), but they made it seem like it wasn't something that was supposed to be free.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in April 2025
Verified reviewThe staff is incredibly helpful and responsive. The location although very centric, is quiet and calm. The room was clean, everything worked perfectly (A/C, TV, shower). The kitchen is shared with other rooms and was very organized and clean as well. The overall experience is very cozy, you feel like a guest in someone’s beautiful home.
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in February 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewEVERYTHING
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewThe main property looked very smart and engaging, sadly we “upgraded” ourselves to a separate bungalow which I don’t think felt as luxurious. The positioning, grounds and views are great. It’s a short walk in to town. However major construction was occurring next to the hotel which meant from 7.30am there was noise. This wasn’t the biggest issue to us due to our schedule however it may be for some. If the construction wasn’t on, I would have no hesitation booking a room in the main building.
Construction work.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewNice gardens, equipped room, nice location
There is a lot to say about how this property is managing things. They charge over 90$ per night for not offering breakfast and neither daily cleaning services. My room was left dirty with mug on the floor and no towels, I had to complaint until I received a complementary cleaning as they clean every 3 days. This is unacceptable for the prices they charge they give NOTHING in terms of services. They offer tours and shuttles but they do not know what they sell and what is included in tours ( i had to buy the equipment for going up to vulcano and they did not mention that the tour company would offer this for free, when i tried to report to the hotel asking for a discount, they replied that they will not take any responsibility for the inconvenience). They overcharged for the shuttle to santa catalina 40$dollar when the shuttle guy confirmed the price is 35$. Every time i have reported an issue their customer service would reply “ we regret about your experience “ instead of offering relevant solutions. This place REALLY need to review how they operate. THERE IS NOT VALUE FOR MONEY. Other hotels in Boquete offer much more for same or cheaper price.