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  5. Reviews of Innfiniti Hotel & Suites

Reviews of Innfiniti Hotel & Suites 4 stars

Calle 33 Este A 100 mts de Ave. Balboa, Calidonia, Panama City, Panama

#124 of 132 hotels in Panama City

Guests' Choice

Review score

Based on 175 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.1

  • Facilities

    7.0

  • Staff

    7.7

  • Value for money

    7.1

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi should better..

    Stayed in July 2025

  • Reviewed: 8 June 2025

    6.0
    Regular
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    the clean services it’s bad , they didn’t have a laundry

    Will need to be cleaned, give some clean material to The bath and the clean services it’s bad

    Stayed in June 2025

  • Reviewed: 29 May 2025

    6.0
    Strategic location, awesome rooftop pool and views, but definitely not 4-star service!
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    (1) Internet / wifi connection was unbelievably slow. It was practically useless, so the situation has forced me to buy a local mobile data plan and create my own hotspot with my phone. (2) There was NO chair in the room, while on the Booking.com pics there is definitely one. Despite my instant complaint, I've never received a chair during my stay. In order to do some work, I had to put the shoe bench in front of the desk. You can imagine how 'comfortable' it was.. xD (3) During a three night stay, there was no cleaning service at all. I was mostly out in the city, and the hotel staff never entered the room. I even had to get rid of the thrash on my own. Ok, this is ofc doable, but in a four star hotel?

    (1) The location. Only two streets away from the seafront, and less than 5 minutes away from the nearest metro station (Loteria). (2) The rooftop pool and the views. Regardless that I visited the hotel during rainy season, the views on different part of the city were still very captivating.

    Stayed in May 2025

  • Reviewed: 17 April 2025

    8.0
    Met my expectations & for sure will book another stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Carpet in room could use an upgrade

    Great location to see the highlights in Panama. Helpful staff.

    Stayed in April 2025

  • Reviewed: 4 March 2025

    7.0
    Nice hotel, unsafe location
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights

    The unfortunate thing about this hotel is the location. There are many sex workers, drug addicts and homeless people directly outside the property. This is not fault of the hotel but I did not feel safe walking around this area. I only took ubers. Avoid the area in general. Much safer to stay in Old Town or Marbella.

    The value for money with this hotel is great. The pool was amazing and one of best views in the city.

    Stayed in March 2025

  • Reviewed: 31 December 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The thin walls

    For them to reopen the restaurant

    Stayed in December 2024

  • Reviewed: 6 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The lack of bar and restaurant especially at night

    Staff friendly and quiet room good location too...only need a working bar and restaurant

    Stayed in September 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was good. The staff was super helpful and nice. Rooms are a bit outdated but overall it's still a good value for the money.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    8.0
    Value hotel in downtown
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to do with the property itself, but the area around is becoming shady and full of buggers

    Location is very accessible and convenient

    Stayed in March 2024

  • Reviewed: 23 February 2024

    7.0
    Was okay. Staff helpful
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant closed. Needs modernization

    Location

    Stayed in February 2024

  • Reviewed: 14 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The window in the first room was so dirty you could not see anything outside. The safe didn't work either. They changed us to another room where the windows were less dirty but you could still tell they were never washed. The safe did not work and they hotel never fixed it even though we asked 5 times. The WiFi did not reach our room so we had to rely on our phone data because we could never use the hotel's wifi. We had to ask everyday for the room to be cleaned otherwise they wouldn't have done it, like it happened the first day. The restaurant and bars do not work. The shower did not have a door so the bathroom was flooded after we showered. The pool area had a great view but was incredibly badly kept. Last but not least, the hotel is in a prostitution block, so there are prostitutes and garbage everywhere.

    The room was clean and the pool had a good view.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was closed

    Roof Top Pool

    Stayed in January 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    My shower area didn't have a curtain and water got everywhere.

    La atencion de los empleados

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No toilet paper and no functioning gym and bar

    Rooftop pool stunning

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner along with everything electric turns off once you take the entry card with you. Rooms have an electronic switch which is activated with this card.

    The infinity pool is an amazing feature. Staff is very polite and helpful. 2 blocks from subway station and therefore quick, safe and inexpensive access from the airport.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Could be much better in better conditions
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool is way too dirty and wifi connection is so weak

    It was great experience specially watching sunrise on rooftop

    Stayed in December 2023

  • Reviewed: 10 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant or bar

    The pool and the view is perfect

    Stayed in September 2023

  • Reviewed: 16 June 2023

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge

    Na

    Stayed in June 2023

  • Reviewed: 17 May 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    .

    .

    Stayed in April 2023

  • Reviewed: 27 March 2023

    8.0
    very nice and confotable rooms
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They don't have a restaurant and they don't include breakfast in the cost of the accommodation

    the location and rooms

    Stayed in March 2023

  • Reviewed: 21 March 2023

    7.0
    discount hotel that is clean and has no extras
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    pool was not clean unable to be used

    location

    Stayed in February 2023

  • Reviewed: 25 February 2023

    6.0
    The only place worth visiting was the pool in the rooftop. Amazing view
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights

    I didnt like the fact that the room was small and had a funny smell, also no one came to clean the room in 6 days. There was not a Cafeteria in the Hotel, no coffee pots in the room either. And Hotel was charging 3 dollars for a very bad cup of coffee in the lobby.

    The location was excellent.

    Stayed in January 2023

  • Reviewed: 21 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room could use a little maintenance I didn't get enough towels for the all the guests Customer service could use improvement.

    Pool area, the beds and the views. The drinks were pretty nice and the location is pretty cool.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    7.0
    if you looking for something cheap this is your option
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I requested a room change because the guess next door made a lot of noise, they have speaker like they was in a disco, plus the room door open. The hotel do not have restaurants, and the bar in the pool area was closed.

    The view in the social area is beautiful. The Staff provided very good service they are amazing.

    Stayed in February 2023

Showing 1 – 25

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