Reviews of Hilton Panama 4 stars

Nice staff, great location and decent gym

Beautiful room junior king suite

Bath leaked and sink didn’t drain. Staff not friendly on reception

Room was beautiful, breakfast was amazing, pool was great, gym facilities also excellent. Staff were friendly and helpful, and their English was excellent, which helped us as our Spanish isn't great!

Room wasn't as clean as it could have been. Some noise from lower rooms could be heard also, which woke us up in the morning.

Perfect location, right on the water and easily accessible to Casca Viejo and downtown. Our suite was very spacious and comfortable, with a beautiful view. The hotel also has fantastic facilities including dining options, casino, pool and gym. We thoroughly enjoyed the breakfast buffet which was included in our stay. We did not want to leave and will definitely stay here again!

BIG ROOM

The 1 star is for Bad with check in experience made me think I m in a hostel and not Hilton: rooms were not ready for 2 hours with no compensation or anything shows a significant responsibility taking. in the room we noticed it's quite small and no facilities like it says. When i called to understand the answer was: " oh I m sorry this is really not the room ordered for (we ordered the junior suite) so we are sending the bell boy to get you to the right one" Showing 0 responsibility for all that. They also wanted to charge for the courtesy water. really??? Hilton can not afford water as welcome gift For 300$ night. Any other 3 star hotel does it!!!

They have the best pillows in the world. The rooms are extremely comfortable. The staff is very nice and very helpful.

This was the third time we had stayed at this particular Hilton and the second time in four days. It was the smallest room we had ever gotten, and the only time we had not gotten a private balcony, but it still cost the same so that made me upset.

Breakfast was a good variety of continental and hot choices. Plus fruits, vegan and other options.

My didn’t like would be over critical and not fair to this evaluation. Was an excellent choice in every aspect, food quality, staff, location etc.

I liked the room and the view.

The room needed brighter lights at night.

We enjoyed our stay! The location was perfect for trying out nearby restaurants and was close enough to the mall. The view from the room was also charming. And the staff was helpful! I also enjoyed the breakfast options.

More complimentary bottles of water, if possible.

Breakfast was excellent!

N/A

They charged more than I had in booking.com and said I had to solve it with booking, check out staff not friendly. All room services ordens did not come complete with all I requested. They missed one day of housekeeping, I asked for clean towels and took them over one hour to delivery it.

Views

The shows were ok

Clean

Very modern

The room size was good and view was good. The location was good an near to things. The breakfast was good with lots for fresh fruits, juices and cooking station. Coffee could better.

Cleaniliness. The side table counters, bathroom counters were dirty. during the stay staff only changed the bed sheets didn't clean the counter space or bathtub. if you use bathtub, next day it is same!! you call them, but no one cares. Next day same thing. There was only one robe, not bathroom slippers. One has to call to get the slippers!! 5 star hotels should have these in the room already!!