Room wasn't as clean as it could have been. Some noise from lower rooms could be heard also, which woke us up in the morning.

Room was beautiful, breakfast was amazing, pool was great, gym facilities also excellent. Staff were friendly and helpful, and their English was excellent, which helped us as our Spanish isn't great!

Stayed in August 2025

Perfect location, right on the water and easily accessible to Casca Viejo and downtown. Our suite was very spacious and comfortable, with a beautiful view. The hotel also has fantastic facilities including dining options, casino, pool and gym. We thoroughly enjoyed the breakfast buffet which was included in our stay. We did not want to leave and will definitely stay here again!

Stayed in July 2025

This was the third time we had stayed at this particular Hilton and the second time in four days. It was the smallest room we had ever gotten, and the only time we had not gotten a private balcony, but it still cost the same so that made me upset.

They have the best pillows in the world. The rooms are extremely comfortable. The staff is very nice and very helpful.

Stayed in July 2025

The room needed brighter lights at night.

I liked the room and the view.

Stayed in July 2025

More complimentary bottles of water, if possible.

We enjoyed our stay! The location was perfect for trying out nearby restaurants and was close enough to the mall. The view from the room was also charming. And the staff was helpful! I also enjoyed the breakfast options.

Stayed in June 2025

N/A

Breakfast was excellent!

Stayed in June 2025

The shows were ok

Views

Stayed in May 2025

Very modern

Clean

Stayed in May 2025

Large room; very modern...

Stayed in April 2025

Everything was pleasant! Very clean, spacious and tidy!

Stayed in March 2025

The main issue with the hotel is the elevators. Despite having four of them, we had to wait 5 to 10 minutes every time, and when they finally arrived, they were often so packed that there was no room to get in. It seems like they need to be adjusted to operate more efficiently to reduce waiting times. The staff is polite but feels completely indifferent—there’s no sense of warmth or hospitality, just a routine job being done. Also there is no free water in the room or in the lobby - for that level of the hotel it is extremely strange. Overall, for the price, the hotel doesn’t feel like the best option. We’ve stayed at different Hilton properties in various cities and countries, and this one seemed to be of a lower standard. Next time, we would probably choose a different hotel.

The hotel is located on the waterfront with a beautiful view. The building is huge, with 30 floors, and there are several cafés and restaurants nearby. The room was also excellent—huge, spacious, and equipped with everything necessary. The pool is great, spacious, and has a bar nearby. Sometimes towels ran out, but it wasn’t a major issue.

Stayed in March 2025

Great room, great view onto the ocean Quiet Good breakfast

Stayed in March 2025

Almost nothing. If I had to pick something, the tv channels didn't always load, which I only cared about because I was a bit under the weather during my stay.

Fabulous location, great views, nice breakfast and really wonderful staff. Also really pretty pool area. Would def stay here again!

Stayed in March 2025

Room service food was always delivered cold

Room was great

Stayed in March 2025

Spacious, clean room. With a view of the City and the Gulf of Panama. Breakfast was hearty and great choices daily.

Stayed in March 2025

The hotel is on the waterfront facing the Pacific, service is polite and professional, the room was spacious, quiet and comfortable. I didnt eat dinner at the restaurant but enjoyed fine dining at a restaurant 5 minutes walk from the hotel.

Stayed in February 2025

elevators were possessed (buttons pressed would unlight), confusing multi elevator process with illogical arrangements of floor buttons

fantastic breakfast options each morning, great gym (perhaps the best for any hotel), central location

Stayed in February 2025

Everything was so amazing

Stayed in February 2025

Excellent location on Avenida Balboa with views of the Pacific and the city. Easy pedestrian fly over highway to Paseo Maritimo and beautiful, if hot and humid, walk to Casco Viejo. Cordial and very helpful staff. Excellent buffet breakfast, including the best fresh fruit juice bar! Amazing pool with Pacific views. Great fitness center overlooking the ocean and men's locker room with immaculate showers and steam room. Excellent restaurants are a very short walk away.

Stayed in January 2025

Nothing

Beautiful location. Across from the waterfront. Casino, & gorgeous pool with views.

Stayed in February 2025

When checking in wasn't explain to properly about hold fee / deposit and pay at check out .

The look of the hotel

Stayed in February 2025

breakfast

the staff

Stayed in January 2025

The pool was always busy

Everything

Stayed in January 2025

Nothing

Everything. The Hilton standards no need to write about. The junior suite was phenomenal. Very luxurious. Loved it. Breakfast has a kosher station. Great food. Close to kosher establishments.

Stayed in January 2025