Reviews of Hotel Gerald 4 stars

Many beaches to chose from within walking distance. The breakfast was ample with lots of attention from the part of the staff and also fresh fruits, fresh eggs... The staff was always friendly. attentive and very patient to in all their explanations.

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The location is really good, closer to Galeón beach and Ejecutiva. It’s simple and cute.

Breakfasts were good and the staff was very helpful.

Room was smallish and the pool was a little funky.

It is nice and clean, friendly staff, restaurant and bar on site.

Hearing the footsteps from the room above.

Excellent location, very comfy clean room and the staff was kind and helpful.

Location - 5 min walking from different beautiful beaches

They picked us up from the ferry, got us squared away with a golf cart rental. Room was clean and AC was cold. No bugs. Breakfast was awesome. Fresh fruit, yogurt Coffee, tea, juice, toast. Hosts were nice and accommodating. They had recommendations for beaches, food, and activities. Nice restaurant and bar onsite. They dropped us off at the ferry after our cart rental ended.

"hot" water needed a little more heat. It was ok because we were pretty toasty from snorkeling all day.

Excellent location and staff super friendly. Felt right at home. Also location is perfect with a good restaurant

Very friendly and accommodating staff. Breakfast was solid. Room large and comfortable

The 3rd floor area with small pool and relaxing area was underwhelming and wifi and TV service were out at least during half our stay.

We were welcomed at the dock, coffee always available. Nice restaurant on site. Rent a golf cart for your stay! We think this made our holiday perfectly! The island is walkable with lots of places to explore.

Only a little view of the water from the third floor patio. Plunge pool on that floor too!

The location is great. The staff is awesome very helpful, friendly, nice, professional. The property is very clean and the food is delicious and there is slot of choice

Nothing

Each and everyone of the staff members worked so hard and were so very friendly, making our stay seem like a 5star accommodation. Thank you, thank you! You are the hardest working staff we encountered and so happy! The breakfasts are included and made to order. We were so comfortable and enjoyed the food & staff so much we ate dinner there every night. Delicious and easily accommodated my gluten-free diet. There are so many other places on the island that have shuttered, but not Gerald's. The building is so well built we did not hear our fellow vacationers staying above us. Beds were comfortable and everything is so clean. The proximity to the airport was actually enjoyable. We could only hear the planes for a short moment and they were fun to watch. Playa Larga is a short easy walk away that's both beautiful & clean with a restaurant to buy refreshments. We would definitely stay there again.

It is where I feel most at home. The staff, the other visitors - it seems to attract people I appreciate. And it is right close to My Private Beach (yes, if we can change the gulf of Mexico to you knowwhat, please can i change Playa de Las Suecas to Playa de Giselle?!)

Leaving

The room was nicer than I was expecting. Nice modern washroom, fridge in the room. I really appreciated how friendly and accommodating the staff were, beginning with the prompt replies to my messages right up to my departure. They made my stay that much nicer. Thank you!

Enjoyed our stay! Staff were very accommodating. Included breakfast was delicious. Great location.

The staff was excellent and so helpful. The location was great with three beaches within a few minutes walk.

Some of the rooms are very close to the road so noise can be an issue.

Close to all beaches

Staff picked us up at the ferry and let us in our rooms early. They let us use a room to change and shower after checkout and took us to the ferry. Very decent breakfast included with room

Rooms lack attention to detail. Very basic, bad paint job, white paint smears on doors and woodwork. Shelves, no dressers, lights are not adequate and our chargers fell out of the outlets. Kind of early college dorm look. Also, the children of the staff are allowed to play in the courtyard and are very noisy. Food is VERY expensive; lunch and dinner menu are the same. Lunch for 3 is easily $70 .

Amazing location & great staff!

We liked everything :)

Everything top notch from ferry pick up to ferry return. Great location, service and food. The breakfast was super.

The lady that helped me and Jonathon were both so sweet. Went above and beyond every step of the way. Make you feel comfortable and right at home which is saying something for a single white female alone on the islands/ Panama in general! Asked if I needed ride from ferry, Room, breakfast, transportation, everything was ningún problema! Will be back!

Only thing that could have been better was hot water in shower. Lukewarm at best but to be expected as it is so remote and I know they have limited plumbing on the island.