It can be noisy at times. The thermal waters could be hotter. I would stay farther away from the kitchen since people tend to be loud

The gardens are beautiful and well maintained. Great location. The thermal waters are good

Stayed in August 2025

The transportation to and from town taxis are few it can take a while Or you can walk @17 minutes ..or take the bike @7 minutes.... Receptionist only available 9 am to 5 pm You don't see any hotel staff ( security is somewhere hidden they have cameras ) - no food available cook your own or order delivery The weekend rate is double...I got lucky I spend 1 night on Thursday

The hot water thermales ,the no pressure staff , the playground great for families , kitchen for your use free use of bicycles Rooms are very nice ac , tv , HOT WATER SHOWER

Stayed in July 2025

The pools did not look clean

Room was big and clean. Staff were nice

Stayed in May 2025

Three separate times they asked for payment after the room was already paid for the first time.

We loved the little rides and kid activities

Stayed in March 2025

Room was decent. We did see a cockroach in the morning but otherwise everything was nice and clean. We had working wifi in the room, hot water and air conditioning that worked well. With our stay we were able to use the amenities which was great. The thermal spas are nice and relaxing. Check out was at one but could continue using the facilities until closing (6pm). It's a decent place to stay. Great if you have kids. You can bring your own cookingstuff to have a cook out with the family.

Stayed in March 2025

Terrible criteria from the management in regards to noise control: - Loud roof banging with the wind at night. - Carpenter work right next to my room, on weekends at 6.30am (cutting wood). - Electrical work on Saturday evening (routine work). - Neighboring room partying late at night. Other things - No electric outlets next to bed - Ligth swith away from bed - Very small TV

The surroundings are very nice, the hotel is embeded within wonderful nature, the location is exceptional. Good size room Away from main road, but still within walking distance.

Stayed in March 2023

Dirty towels provided as clean. Totally no one who spoke English running the place. Springs were not flowing but required staff, when they could be found, to fill the pools. Overrun with small children which gives me pause considering what I consider poor hygiene maintenance. pools not more than 129 degrees immediately after initial fill. Room #6 was not properly cleaned. pubic or body hairs in the shower, dirty towels (hopefully by mistake) provided, total lack of proper lighting, clumsy entry design, no decoration of any kind en-suite. Staff had no functional English skills and were quite sullen. Was inexpensive but barely worth the charge.

Community kitchen a nice idea, but not well cared for and no published and posted rules on use…

Stayed in January 2023

We read in the other comments, that the pools are under construction. I think when the area is finished, it will be very nice for future guests. For now, the hotel should inform the guests that they are under construction to not disappoint them and to avoid the bad reviews. For us it was okay, since we expected it like that.

The rooms were very big and clean. We also liked the general area with the kitchen and the termal bath. The hotel is nicely situated, near the town and near some of the hikes you can so in el valle. Also, the price was in the range we normally paid in Panama for a double room.

Stayed in November 2022

We arrived and they wanted me to pay again for the accommodation, so I cancelled

We arrived and they wanted me to pay again for the accommodation, so I cancelled

Stayed in May 2025

Rooms are appalling. ‘Spartan’ would be an euphemism: one small table and one shelf in total - no hangers, nowhere to leave stuff. Very dirty and tatty walls. Absolutely poor value for money - definitely not worth £55/night we paid in April 2025. First night there was no water and had to use cold water in buckets to wash. Second day pools were emptied with no notice and electricity was off for some hours, so a generator polluted with noise and smell our afternoon. Beautiful garden and nice staff, but nobody would speak English and there was ZERO info on activities. Useful kitchen, no restaurant/food. Reasonably near the avenida central.

Stayed in April 2025

I know it’s still new. But adding kettle as frigobar would make the stay even better as they don’t have breakfast or restaurant availability inside the premises

Staff was kind and helpful. Great location, spacious rooms. Various open pools with thermal water and plenty of amazing activities to enjoy

Stayed in February 2024

We weren’t given much information when we checked in. Though it was raining, not much information was given regarding the amenities either. The pools with cover were decent though all over pools were very dirty. The communal kitchen had a table with old chairs and beat up sofas with some type of covers.

We liked the location and availability.

Stayed in June 2023

The facility does not have thermal waters, it has a pool with green water and a number of fountain like spaces with warm water that is not circulating with natural thermal waters. The attendant offered to open a faucet to get one of these concrete fountains full with water that is deposited in a tank. The entire facility has canals fill with felty water and ducks walking in the murky and muddy still water. The rooms are humid and with mildew. This is not a spring water place. they are deceiving the people.

Nothing is good in this place

Stayed in March 2023

the kitchen could be a bit better and food options are very limited.

quiet and clean. great for family trips.

Stayed in September 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in August 2022