Reviews of El Cielo by Villa Alejandro
Calle 4a Sur El Cielo by Villa Alejandro, Boquete, Panama
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWell equipped
Would have liked to sleep with the windows open. But the A/C was great.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewQuiet, new, great A/C and close to town
I wish the channels included CNN and ESPN. Other than that it is perfect.
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewNice staff, good kitchen facilities
The cabin's lock did not lock on the inside but the staff were helpful and managed to fix it quickly
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewLocation is very close to town yet it feels secluded. The grounds are well kept and it feels very safe. The Casita was a good size and we enjoyed the full kitchen.
Our lock didn't work. We were unable to lock our door the entire stay. We were told that the handyman was coming but no one ever showed up. Reception was in and out and largely not available in person. The Casita could use some general care and maintenance as well as a deep cleaning. The couch was gross!
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewEverything! Nice, clean, comfortable and very close to everything 😃 we loved it!
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewVery comfortable and modern
Reviewed: 25 April 2024 · Stayed in April 2024
Verified reviewEverything was nice!
That they’re not pet friendly
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewExcellent accommodations, fully equipped kitchenette, very tastefully decorated. Staff were fantastic and the grounds, although fairly new, are going to be exceptional. Highly recommend this property.
Only minor recommendation would be a ceiling fan to enjoy the cooler Boquete air at night rather than running the A/C unit, other than that the rooms are perfect.
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewnice place and location
Reviewed: 5 July 2023 · Stayed in June 2023
Verified reviewnew, very comfortable and clean
nothing
Reviewed: 17 June 2023 · Stayed in June 2023
Verified reviewIn terms of the property, it is a 10 however we experienced some issues with check in hence the lower score.
When checking in we were told there was an issue with the payment system and they were unable to charge our credit card through booking.com. We were happy to pay via card using their machine but they said they would charge us an extra 7%. Despite it not being our fault that they couldn’t use the booking.com system to charge us, they were unwilling to waive the 7% which was disappointing. There is also a cleaning fee that isn’t mentioned until after you have booked.