The service was very slow (like in a lot of places in Panama). It takes time to get to the lodge and the road is steep. Don't expect to see quetzal if not in the right season. I'd like to come back in the right season though...

Great lodge in a very nice surrounding. Lots of activities available from the lodge. Good food options

Stayed in July 2025

One of the most beautiful places in Panama

Stayed in April 2025

Due to the location , the availability of staff like maintenance is limited . There is only security staff after 9pm. Rest everything was good .

We stayed two nights to celebrate my birthday and booked a dome room with breathtaking views. The staff had beautifully decorated the room with flowers and a birthday card, which was a lovely surprise. Unfortunately, there was a water supply issue due to a fallen tree affecting the mountain source. Though we were offered a room change, we opted to downgrade the next day and appreciated how professionally the staff handled the situation, including a full refund and a special birthday dinner tailored to our dietary needs. The hotel is well-maintained, both the dome and family rooms were clean and comfortable. Two staff members (a male and female) were especially helpful—one even arranged our volcano tour and spoke excellent English. Breakfast was good, and though there’s no overnight staff (only security after 9 PM), we felt safe. If you’re driving, a compact SUV like a Suzuki Jimny is ideal for the narrow road leading to the dome, where parking is available. Despite the hiccup, the care and service turned it into a memorable stay. I hope to return and fully enjoy the dome experience next time!

Stayed in May 2025

Food is really not good (especially the dinner)

Amazing view & nice staff

Stayed in April 2025

Charming spot, in the cloud Forest, Close to the fun!

Stayed in April 2025

The place is astonishing. The landscape magic and the lodge also very well designed. The food is not good at all and too pricy. Better go down to Boquete for your meals. The activities are nice and well organized

Stayed in April 2025

The restaurant staff was disappointing. Two of the male employees seemed uninterested and had an unpleasant attitude, which was unexpected since my family and I are calm and friendly people. This was especially frustrating because it’s the only restaurant in the area, so if you’re hungry, you don’t have many options. You could go down to town, but it’s about a 15-minute drive, and at night, with the trail damp from the fog, it’s safer to stay up at the hotel. Additionally, the restaurant closes at 8:30 p.m., which feels too early given these circumstances—I’d prefer if they stayed open later. That being said, the rest of the staff was very kind and provided great service.

This hotel offers an incredible mountaintop location, making it the perfect escape with ideal weather. The canopy tour guides were outstanding, knowledgeable, safe, and easy to follow. The rooms were clean and comfortable, ensuring a relaxing stay. The front desk staff was also exceptional; we checked in late, almost at midnight, and the receptionist gave us a warm welcome, just as every staff member at reception did throughout our stay. Highly recommend it to anyone looking to connect with nature!

Stayed in March 2025

I should have listened to the reviews with regards to how difficult it is to get to/from. We had planned on renting a car and then changed our mind last minute. Getting taxis to/from was expensive and time consuming. While the hotel was lovely, I would definitely choose something closer to town next time. It’s also a lot colder at the hotel than in town and rainier so prepare accordingly.

Beautiful facilities and location. Family cabin was lovely and perfect for parents and two kids (even two young adult kids like ours). Very clean and cozy. Staff was nice.

Stayed in March 2025

Some of the rooms with the two double beds are facing the parking lot and the back of the kitchen so it can smell of food and be a bit noisy

Great if you you’re planning to do the place’s attractions

Stayed in January 2025

Food average but cocktails good,

Adventure, clouds , rain and forest, hikes and the care and safety of zip line staff really great

Stayed in January 2025

Breakfast starts to serve too late

Perfect place for a detox plan.

Stayed in January 2025

The pending light in the room had a lot of seat bugs that were dropping on the bed

Breathtaking view

Stayed in December 2024

The only challenge with this stay was the lack of heat. All buildings were cold!

Stayed in December 2024

Loved the cabin!! Delicious breakfast

Stayed in July 2024

There wasn't anything we didn't like.

Incredible beauty setting. Convenient for multiple tours and activities. Great on-site restaurant. Friendly and helpful staff.

Stayed in August 2024

Nothing

Nice hotel up in the mountain

Stayed in July 2024

The room was amazing, staff super kind, we had a great weekend

Stayed in May 2024

It was a surprise that the private road into the property is a few kilometres long and signage was not clear.

The scenery is breathtaking from the private drive in, to the cabin rooms in the mountains.

Stayed in March 2024

N/a

Clean, comfortable, nice breakfast and amicable staff. Amazing views and being close to nature.

Stayed in April 2024

I love breakfast, too many options to choose

Stayed in April 2024

I traveled by motorcycle. Not easy to get to the place especially if loaded. Very steep hills. Be careful. Not a problem if going by car.

Beautiful place, clean. Nice staff, nice food!!! Shuttle to Boquete during the morning at different schedules. I do recommend it! Can’t wait to visit again. :D

Stayed in February 2024

Would like to have had at least one self-guided trail.

Stunning location, friendly staff, comfy cabin. Lots to do.

Stayed in February 2024

The personnel were not able to inform about the surroundings - trips, trails (Sendero Los Quetzales, Sendero Oleoducto), opening times - which is the reason many people come

Cosy rooms, nice restaurant, tasty meals, an offer of hotel activities

Stayed in February 2024

We were getting conflicting information about the tours before we arrived. The restaurant is a little pricy.

Beautiful location, great if you have limited time in Boquete as it allows you to do all in one (they offer a wide range of tours including coffee, tea and rum tasings, hanging bridges, zip lining etc.). Breakfasts were nice.

Stayed in January 2024